They didnt ship my order fully. I ordered some basketball shoes and a shirt and socks. When I called them about it they told me to write an email. I write an email they say I need to sign written... See more
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The boxes were shipped in the thinnest plastic they sell. No padding. The boxes were ripped and bashed in. Not suitable for gifts. I paid for insurance but they refused to honor it. Terrible customer... See more
Products are of the quality you'd expect. however on two occasions now delivery has been very poor. one late delivery ruined my son's birthday. Despite paying a premium for early delivery! Currentl... See more
How can you send out this to fill in before people even recurve there items, I've waited over a week for my purchase and emailed asking what's goin on heard nothing
Company replied
Company details
Written by the company
BasketballDirect.com is dé specialist voor basketballers in de Benelux en Duitsland. Met een ruim assortiment aan basketbalschoenen, kleding, basketballen en accessoires en een scherpe prijs vindt zowel de beginnende jeugdbasketballer als de prestatieve speler alles wat hij zoekt. Als partner van de NBB (Nederlandse Basketball Bond) en 3x3 Unites staat BasketballDirect.com midden in de basketbalwereld.
Contact info
Gantelstraat 14, 5145 PH, Waalwijk, Netherlands
- 0031 416 652803
- info@sportshop.com
- basketballdirect.com
Hasn’t replied to negative reviews
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Excellent Service
Just an all-round great service and website. Navigation is very clear and understandable and I received my boots earlier than estimated. Safe to say I will definitely be shopping again.
Excellent service, fantastic website!
Ordered a few items off Basketball Direct, all arrived on time and in perfect condition. Would definitely use again.
Great functionality and great deals
The website is very user friendly, leading to easier browsing and purchasing. The wide choice of gear and equipment is also a huge bonus aswell as the prices being very competitive.
Brilliant service! Highly recommended!
Fantastic site and great service!
Refreshing website, second to none service!
I have used this website twice now and both times have been delighted with the service. Firstly, I bought a pair of boots at rock bottom prices compared to the high street. I also bought a pair of top of the range McDavid under armour shorts which are difficult to source outside of the USA. Didn't mind paying the fifty pounds because they're worth it. Will definitely be using the website again!
Great Customer Service
I was completely satisfied with the service from Basketball Direct. Delivery was very speedy and the products were of excellent quality. I will definitely be recommending this company to friends!
Really impressive selection of basketball trainers
I was recommened this website from a friend and i have 2 say i was not disappointed!! There is a wide range of products available and the website is clearly laid out making purchasing easy and quick. I Was able to get next day delivery which was exactly what i needed
Top notch service! The best basketball website out there!
I would just like to take a moment to express how impressed I was with the service I experienced! I was ordering trainers for my boyfriend and the contact from the website was very helpful and recommended a great pair of Derrick Rose which my bf absolutely loved!! Website was clearly laid out and easy to use! Quick response to any queries! Prompt delivery! Affordable prices..very competitive prices as I had compared a lot of other websites before my purchase! I would highly recommend this website and I would definitely use it again!!! Thank you! :-)
reassuring service
Good site. Recently made a purchase for a very fussy youngster. Was able to contact to company by email and even phone for advice. Staff member very friendly. Talked me through everything. Needlessly to say youngster very happy with product. So happy with all round service. Will definitely be purchasing for my self again shortly for new season.
Excellent service
I ordered some new gear after a long layoff from basketball. No hassle, arrived 2 days later and was top quality. Will use again.
Trusted Retailer!
I've bought shoes & sportswear from Basketballdirect a couple times now & I've never had any problems with my orders. They are prompt, courteous & always answer any questions I have. Definitely would recommend them.
Excellent Service and Price
Got a pair of basketball boots here which were cheaper than everywhere else online. Ordered them on a Monday and they arrived on a Wednesday. Will use again!
Effortless
It was so easy, really reasonably priced and the team member I spoke to to follow up on some detail was extremely helpful!!
thank you!

Reply from BasketballDirect.com
Excellent range of products and Fantastic customer service!
Wide selection of products on their website with helpful descriptions and fantastic prices. Order was processed really quickly delivery was cheap charge was cheap! Will use BasketballDirect.co.uk again!
Basketball Direct is, without doubt, the best UK based basketball gear website in terms of selection, price & stock.
Basketball Direct is my first port of call when shopping for basketball gear, their shoes and accessories are head and shoulders above other UK/Ireland based websites
Good selection, good price, easy purchase experience
Very happy with my purchase, the experience was easy, there was a great selection and I'll definitely be using Basketball Direct again. Definitely recommend!
Most helpfull and very fast!!
Don't hesitate to use these they was great with me. Ordered a size 6 crazy light boots which said in stock at the time but it turn out that they wasn't but they phoned me straight away and kept me updated every day. I have friends that use them because of me and they say the same, brilliant!!! And far priced to!
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