Basco Reviews 

214
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 96 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, highlighting the authentic Spanish foods and unique items that are often hard to find elsewhere. Many consumers appreciate the efficient delivery service, noting that orders arrive quickly, well-packaged, and in perfect condition, ensuring the freshness and integrity of the items. The overall service, from easy ordering to responsive support, also receives high commendation, with people frequently expressing their satisfaction and intent to reorder. However, some customers also noted issues with delivery companies, mentioning instances where packages were left outside without notification or arrived earlier than scheduled, causing inconvenience. A few other people also felt that the quality of certain meat products was below expectations or that some items arrived underweight or with short best-before dates.

What people talk about most

Product

Reviewers mention positive feedback about product, consistently praising the outstanding quality and... See more

Quality

Users describe positive interactions with quality, consistently praising the outstanding and exceptional... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising the speed and efficiency of... See more

Order

Reviewers highlight positive aspects of order, with many expressing satisfaction and stating they will be... See more

Service

People report positive experiences with service, often describing it as first-class, top-notch, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Ordered 2 packs fois gras, east site to navigate, arrived well packed with 2 unordered packs of padron peppers (the best out of Spain!). Our only gripe is with DHL delivery who didn't knock (we were... See more

Rated 5 out of 5 stars

There’s a wonderful choice of authentic foods available that you’re spoilt for choice. Over a couple of orders, I’ve taken Galician Bone in Rib steak, Secreto Iberico and Croquettas and each of... See more

Rated 5 out of 5 stars

I bought a suckling pig. It was packed very well, arrived on time via DPD, and was absolutely delicious. Anyone who loves meat should, in my opinion, try a suckling pig: it is a breeze to cook in a... See more

Rated 5 out of 5 stars

I cannot speak highly enough of this company. I am a massive foodie and I only ever buy quality. If you are like me then you need to get to know the amazing products Basco stock! You will only ever... See more


Company details

  1. Cured Ham Store
  2. Cold Cut Store
  3. Liquor Wholesaler
  4. Seafood Wholesaler
  5. Wine Wholesaler and Importer

Information provided by various external sources

Wetherby, UK based importer of gourmet food and drink from Spain. Supplying trade and retail customers with our fantastic produce.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

214 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 8% of negative reviews

Typically replies within 24 hours

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4.4

All reviews

(214)

94 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent customer service

I ordered the Gallega Rump Joint after hearing such wonderful things about the quality of the beef. We’re saving it for Christmas Day, so I haven’t tried it yet, but I wanted to leave a review for the customer service in the meantime. I accidentally placed a duplicate order and needed help resolving it. Basco were incredibly helpful and patient throughout the process, and the communication from their team was excellent. I’m really looking forward to trying the beef and will leave another review after Christmas. Thank you!

2 December 2025
Unprompted review
Rated 5 out of 5 stars

What a find!🤩…

Absolutely delighted with finding Basco of a source of genuine, quality, Spanish items. Great range of products - the Good Friday discount encouraged me to purchase a wider range of items. The Spanish Omelette is incredible value for money and was a great treat. The items arrived via DPD very quickly and superbly packaged. I am really enjoying my moments is self indulgence and will return for more treats in the future. Thank you for a great website and swift and efficient service.

22 November 2025
Unprompted review
Rated 5 out of 5 stars

The Best

Amazing products, quick delivery and even rewarded for being a regular customer. One of the best fine food companies with a very reasonable price tag. A must try for any foodie lover!!

14 November 2025
Unprompted review
Rated 3 out of 5 stars

Bad customer service

My initial order was for a Galician fillet which was terrible had to make braised steak n mushroom pie out of it not what you would expect to do after paying £85 ( offer) I recieved eventually £30 credit which I used to buy 2 packs of iberico ham one pack was inedible the other fine informed the company but no response I have given them plenty of time to respond but to no avail

18 October 2025
Unprompted review
Rated 5 out of 5 stars

Speed and quality

My previous suppliers let me down so I found this company online and was delighted with the quality of the food, careful packaging and speed of delivery. I will be back!

31 October 2025
Unprompted review
Rated 5 out of 5 stars

Great service and products

Great service and products, purchased for personal consumption. Everything arrived very well packaged. Shout out for cheesecake which was amazing

20 October 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding Quality – Best Beef I’ve Ever Ordered Online! ⭐⭐⭐⭐⭐

I made my first order with Basco Fine Foods this week (Order #RE100124468) and I have to say the meat was absolutely fantastic — tender, rich, and full of flavour. I’ve ordered from quite a few online butchers over the years, but your Galician beef fillet beats them all hands down.

You can really taste the quality and care that goes into your products, and everything from the packaging to the delivery was top-notch. This was my first order, but i

8 October 2025
Unprompted review
Rated 5 out of 5 stars

Fine food from Spain…

Having purchased Spanish food product for a number of years now I can honestly say well done. Quality products. Quality service.

25 September 2025
Unprompted review
Rated 5 out of 5 stars

Great product, great service

This is one of the very best cuts of meat I have ever tasted. It is a go-to for catering for dinner parties for 8 or 10 people. Served black and blue. Service from Basco is s faultless.

18 September 2025
Unprompted review
Rated 4 out of 5 stars

Excellent products that are difficult…

Excellent products that are difficult or impossible to find elsewhere. A small glitch regarding delivery date. I chose a specific day only for the order confirmation to say no date had been selected so it chose a date for me, specifically the one I wanted to avoid. I called to get it changed and was told it was fixed but next day got a message fro DPD confirming delivery on the exact day I had been trying to avoid. Luckily, it was at a time when I was able to receive it otherwise it would have been a nightmare problem with frozen food stuck outside in the sunshine for hours.

2 September 2025
Unprompted review

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