Barrier Components Ltd Reviews 267

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 64 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the prompt and efficient delivery service, often noting that items arrived quickly and on time. Many also highlight the excellent quality of the products, finding them to be exactly as described and meeting their expectations. The ordering process is frequently described as straightforward and easy to use, contributing to an overall positive experience. However, some people mentioned issues with specific product compatibility, where a new lock did not perfectly fit an existing fixture due to design differences. Additionally, a few customers found delivery costs to be high, especially when compared to the price of the items purchased, and there was an instance of a damaged package upon arrival.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, frequently highlighting the speed and efficiency of... See more

Product

Users describe positive interactions with product, consistently highlighting good quality and accurate... See more

Quality

Reviewers highlight positive aspects of quality, with many customers consistently praising the excellent and... See more

Order

Consumers find the ordering process to be positive, highlighting its ease and straightforwardness, often... See more

Service

People report positive experiences with service, often highlighting excellent quality and very fast delivery.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Barrier Components are nothing short of brilliant. Great selection of stock and pricing. But the best part of our experience was the advice and guidance from James Evans about which products would b... See more

Rated 5 out of 5 stars

Ordered at the weekend and delivered mid week. Great oprices, qulity product and their carrier kept me updated as the items travelled through their network. Highly recommended company and 5* service i... See more

Rated 5 out of 5 stars

Great service, Ordered a sliding door track and also needed some spacers to clear the track from the architrave, Had a phone call the day after I placed the order to say they think I've ordered the wr... See more

Rated 5 out of 5 stars

All went well. Delivered quickly. Tear in package, but all components still there inside box. I didn't get time to fit the new lock until today, which is why I haven't submitted feedback earlier. On... See more


Company details

  1. Hardware Store

Written by the company

Barrier Components Ltd, established in 1987 within a stone’s throw from the Thames Flood Barrier, is widely recognised in the marketplace for the supply of high-quality hardware, and we constantly strive to source new and innovative products from around the world. Please browse our website or call our specialist sales team on 01708 891515 for further assistance or information on any of our products. Alternatively email us at sales@barrier-components.co.uk, highlighting your area of interest.


Contact info

4.9

Excellent

TrustScore 5 out of 5

267 reviews

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Rated 5 out of 5 stars

Simply brilliant

Not knowing what I was buying, the staff at Barrier Components could not have been more helpful. I called asking for a picture of the items I thought I needed and within 10 minutes if received them. I’d spoken with Alex and the managing director, both could not have been more helpful, nothing was too much. Ordered on a Friday afternoon, items arrived Monday 9am can’t beat that. Quality of product is superb, I could not be more pleased.

20 July 2023
Rated 5 out of 5 stars

Brilliant service

Brilliant service. Really helpful with ensuring I got the correct products I needed . Have bought items before and I will certainly buy from this company again .

24 July 2023
Rated 5 out of 5 stars

good company.

Easy on line ordering.
I was contacted shortly after order was placed with regards to the length (as the carrier used for long items had gone into administration) we discussed my needs and the staff member was very helpful and we resolved the issue.
And the delivery arrived promptly, with the item as advertised.

20 June 2023
Rated 5 out of 5 stars

Great communication, great service.

Great communication. They were out of stock of one item, but they called to let me know, giving me the option to change to a similar product, cancel or wait.

I just wish their delivery charges for small orders were based on weight and not a flat fee.

2 May 2023
Rated 5 out of 5 stars

Perfect customer service

Perfect customer service. They even told me that i need less of the ordered components and some were not compatible parts.
Looking forward to order again!

19 May 2023

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