Barker Cabinets Reviews 346

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I ordered 2 kitchen drawers for my rental property. I provided the measurements on there site and also sent a text message. I did receive a reply that they have all that was needed. I expected a q... See more

Rated 5 out of 5 stars

Price performance communication. It was not hard to assemble but a piece of paper or links to the numerous youtube videos would be nice. They are better priced than anyone I could find. It'd be nice... See more

Rated 5 out of 5 stars

Hal seldom take the time to write a review for if I wrote one for every purchase I made with every different company, all I’d end up doing all day is writing reviews. But for this company, i’ll make... See more

Rated 5 out of 5 stars

I purchased drawer boxes with Blum guides, Shaker drawer fronts and cabinet doors. All items were well machined and perfectly finished ready for prime & paint. Super impressed with the build quality.... See more

Company details

  1. Home & Garden

Information provided by various external sources

Barker Cabinets manufactures and sells ready to assemble cabinetry.


Contact info

4.8

Excellent

TrustScore 5 out of 5

346 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Quality

Replacing drawer boxes that are over 34 years old and made of pressboard. So happy with the sturdiness of these drawers, ease of assembly and price of product. Will be ordering again when needed!

17 February 2024
Unprompted review
Rated 5 out of 5 stars

Perfection

From the moment we discovered Barker Cabinets the entire process was seamless. The choices and options seemed endless and the availability of the sizing made it possible for use to finish the project and add the custom touch we needed. The communication was spot on every step and the final product was outstanding.

12 February 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding quality, service and price kitchen cabinets

The quality, price and efficient technical support of Barker cabinets is unparalleled. I was discouraged with the prospect of spending $20,000+ on new cabinets made of particle board until I found this company browsing the web. What a find! I watched their videos which are excellent. I hired a carpenter to do the measurements and submit the order, which arrived yesterday without a flaw and perfectly to measurement. Barker beautifully crafted and painted cabinets will replace all the old doors, drawers, panels and hardware in my kitchen for $6,500. They are able to keep these costs down in part by streamlining communication. I found that they responded usually within an hour after my carpenter or I texted a question, and they are certainly available to talk through an issue as needed. The shipment came when promised, and the freight delivery was great.

30 January 2024
Unprompted review
Rated 5 out of 5 stars

Beautiful and Flawless

I ordered 2 types of doors, and they were beautifully and flawlessly made. They were well packaged. This is my first project of this sort, and I was nervous about not understanding the terminologies and get the measurement wrong. However, Utube tutorials and the guides from the website made it easy to understand. In the end, everything turns out beautiful. Thank you, Barker Doors!

22 January 2024
Unprompted review
Rated 5 out of 5 stars

Drawers

I tried making drawers myself but they were not perfect so I found Barker Doors on line and the person I talked to was very helpful made the ordering east. When the drawers came in it took me 30 minutes to put together very easy and they looked great. I will definitely reorder from them if I need more drawers.

13 January 2024
Unprompted review
Rated 5 out of 5 stars

I placed the order before the Christmas…

I placed the order before the Christmas holiday. Even with the holidays I received the drawers earlier than expected. They were easy to put together. Very sturdy, actual wood cut to the sizes I needed. I will order again as need arises in the future. Very happy with the product and how the company processes everything.

3 January 2024
Unprompted review
Rated 1 out of 5 stars

Indifferent Service with Little Regard for Customer

I found Barker to have subpar, self-entitled and smug customer service with zero regard for me as a customer. I would encourage folks to read through other negative reviews on this website and judge the company's customer service posture for themselves.

In my case, I placed a cabinet front and drawer order in late October, and didn't receive it until late December. In my opinion, Barker provided very poor communication (with absolutely zero advanced notice of the delay) and took no responsibility whatsoever. Because of their delays, my installer won't be able to finish the work until 2024. My experience with Barker was highly disappointing, and I won't be doing business with them ever again.

21 December 2023
Unprompted review
Barker Cabinets logo

Reply from Barker Cabinets

Updated response:
Happy to see this updated and now much shortened/“less colorful” review. To recap, we simply replied to the original review (promptly, calmly, and without emotion) bringing up key points (that were left out, for some reason) and explained that our company does not give in to emotional threatening/ultimatums that would result in a sub-par product quality and disruption to our production chain (line skipping). Please understand that this “review” does a good job exemplifying our mission statement which is to ship an awesome quality product at a good price, regardless of time frame. Review accepted, apologies for the delay in production time (a door had to be fixed as it did not pass QC, causing delay), but in the end, we shipped the order complete without sacrificing product quality and we’d do it again under the same circumstance.

Original response:
Apologies for any delay in producing your custom order which included 9 fully assembled and custom sized rollouts in addition to the finished drawer and door fronts mentioned. All together this was a rather large order that had to be shipped freight and as a single large shipment due to the sheer weight and volume of the contents. Admittedly, this order did take longer than then original estimate due to a door that did not pass our strict quality control checks pre-shipping/packaging, as was explained to you via email. Said door had to be remade and refinished in order to maintain the quality that we have promised, and you have come to expect from your past order/orders with Barker. This takes time and added to the delay. Overall, we are sorry to lose a customer but will continue to adamantly stand behind the quality of our product regardless of potential delays to the schedule. We wish you the best for future projects.

Rated 5 out of 5 stars

New cabinets and replacement doors/drawers from Barker…

We ordered new cabinets from Barker Cabinets and new cabinet doors and drawers, drawer facings, and hardware from Barker Door. Everything is very well-made, worth the wait and the price, and looks terrific! Also, we DIYed all of it by watching Chad's videos about how to measure to get your order right, etc. We ordered in 4 different groupings because we were doing one part of the kitchen at a time (it took us a whole year to do it all in our spare time). All the sets of doors have matched over time. In one shipment a door on the outermost part of the package got bent and cracked. I took photos to show them the bend and the cracks, and they thanked me for the photos and sent a replacement very quickly. Great company!

27 December 2023
Unprompted review
Rated 1 out of 5 stars

Yes I will revise my review despite…

Yes I will revise my review despite your suggestion that I did not experience what I had originally posted. My order was for (2) unfinished cabinet doors with a 2 to 3 week delivery window or more. Why not just say when its done you'll get it regardless of your job site schedule. And even simpler instead of suggesting you even have a return policy just put at the top of your site " NO RETURNS or REFUNDS".

21 December 2023
Unprompted review
Barker Cabinets logo

Reply from Barker Cabinets

Update: Here it is! We have done it everyone! This is officially the dumbest review we've ever received. I have taken a screenshot and we are posting this in our showroom to commemorate this momentous occasion!



Reply from Barker Cabinets
A day ago

Lead times for our products are estimated and can vary. Our products are bespoke, created specifically according to the dimensions provided by customers through our website. Each item is individually tailored, which means we do not have standard sizes. Consequently, we are unable to accommodate returns for these custom-made items. Requesting a return is akin to expecting our company to bear the financial burden of the order you made. We appreciate your feedback, but we kindly suggest revising your review to reflect the actual circumstances of our custom-made product policy.

Rated 5 out of 5 stars

Love these doors!!

Great! Quality doors that look superb, arrived when they promised (I think they might have gotten here a little early), and measurement and fit was perfect. Have used Barker Door since this order with the same results. Thanks so much Barker Door for our new-looking kitchen. We'll keep you in our contacts list!!

1 November 2023
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience! They responded promptly to my inquiries, and delivered beautiful cabinet doors on time and at a great price. And delivery via FedEx came very fast! You can’t go wrong - great product and great people!

6 December 2023
Unprompted review
Rated 5 out of 5 stars

Awesome quality and price

Awesome quality and price, got estimates to change my doors with 3 other companies, getting my own doors with Barker was 70% cheaper with the hardware and the quality of the glossy doors was amazing. I wish the production time was quicker but the quality paid off the wait.

22 November 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look