Barker Cabinets Reviews 346

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I ordered 2 kitchen drawers for my rental property. I provided the measurements on there site and also sent a text message. I did receive a reply that they have all that was needed. I expected a q... See more

Rated 5 out of 5 stars

Price performance communication. It was not hard to assemble but a piece of paper or links to the numerous youtube videos would be nice. They are better priced than anyone I could find. It'd be nice... See more

Rated 5 out of 5 stars

Hal seldom take the time to write a review for if I wrote one for every purchase I made with every different company, all I’d end up doing all day is writing reviews. But for this company, i’ll make... See more

Rated 5 out of 5 stars

I purchased drawer boxes with Blum guides, Shaker drawer fronts and cabinet doors. All items were well machined and perfectly finished ready for prime & paint. Super impressed with the build quality.... See more

Company details

  1. Home & Garden

Information provided by various external sources

Barker Cabinets manufactures and sells ready to assemble cabinetry.


Contact info

4.8

Excellent

TrustScore 5 out of 5

346 reviews

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Rated 2 out of 5 stars

Poor build quality

Poor build quality. After weeks of waiting for the product to arrive it finally arrived however the factory did not sand any of the Tennons which were covered in gorilla hair. This took several hours to clean up. I tried calling costumer service and found out there is no such thing. I will never use Barker Doors again. Bad operation, poor quality and no customer service. Next!

16 June 2024
Unprompted review
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Reply from Barker Cabinets

Thank you for your feedback. I do not see an order under your name, but I assume you ordered the Baltic birch plywood drawer boxes unassembled. By "tenon," I assume you mean the male portion of the dovetail joint. "Gorilla hairs" likely refer to plywood fibers attached to the dovetail joint, which can be easily sanded off using a sanding block or an orbital sander. If this process is taking "several hours," we need to review your sanding technique and the equipment used. Please be aware that unassembled orders are shipped in pieces and require sanding.

Customer service is available at 503-476-1060 or via email at info@barkerdoor.com. It seems you attempted to contact us, requested a refund or return, were denied, and are now writing this review in retaliation, claiming you were unable to make contact. Rest assured, all emails and phone calls are answered promptly and professionally, regardless of the content or refund demands when the product was delivered as ordered. Please remember that these drawer boxes are sold at a base price of $15, which is an incredible value for such a high-quality product that clearly states sanding is required for on-site assembly. Thank you for taking the time to leave feedback.

Rated 5 out of 5 stars

Barker cabinets are Wonderful.

I’ve used Barker doors before they’re wonderful. They’re very very accommodating. They allowed me to make changes as long as did not start fabricating my order. Draws came well packaged and in great shape and quality.
They did my whole kitchen a while back. Love them

13 June 2024
Unprompted review
Rated 2 out of 5 stars

No mounting Brackets included

The kitchen drawer I ordered was shipped about 4 weeks after order. It arrived in good condition. However, the Blumotion rails that came with the order did NOT include the mounting Brackets. Can't install the drawer without the brackets! Had to order brackets separately and project delayed. Very disappointed.

30 May 2024
Unprompted review
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Reply from Barker Cabinets

Rear mounting brackets are not used in frameless cabinet construction; they are only needed in face frame cabinets, and even in those cases, they are not the most common construction method. Additionally, the product page clearly shows what is included in the product picture, and this is reiterated in the product description. While I understand your disappointment, I suggest reviewing these details and then reconsidering your review.

Rated 5 out of 5 stars

Beautiful door

I ordered a custom door. It was beautiful, it was a perfect fit and color and it is solid and well built.

I had some trouble navigating to the custom door part of their website. But, after I found it, the complicated customizing seem straight forward. I added a door to a kitchen cabinet which was built in 1993! I was amazed about how close the color and door design matched the existing doors.

20 May 2024
Unprompted review
Rated 5 out of 5 stars

Replaced my 30 year old cabinet doors

Replaced my 30 year old cabinet doors. Very pleased with my purchase. Dimensions were very accurate and overall quality is great. I did have a few issues, but customer service took care them quickly with speedy communication.
Thanks you Barker Cabinets.
M Duncan

21 May 2024
Unprompted review
Rated 5 out of 5 stars

Bought a drawer kit for my woodshop

Bought a drawer kit for my woodshop - I make other things, but don't want to deal with making box drawers. Construction and materials are great and assembly is an absolute breeze! The price is also good ... just at the right point to convince me not to spend my time making the basic drawer.

13 May 2024
Unprompted review
Rated 4 out of 5 stars

Everything came just as ordered and on…

Everything came just as ordered and on time. Make sure you check out their lead time before placing your order. I placed 2 orders one large and another very small and both took the the same max lead time. But it is custom so I understand. It was packaged well with no defects and their website and ordering process was easy. The only disappointment was when I ordered the wrong size boxes (4 in total) and needed to reorder the correct size I called customer service to see if I could just order the front and back panel of the box to 1) save a penny or two and 2) save on unwanted material. But unfortunately they said no - I had to order and pay for the complete box. I guess that was my mistake but I was sad they didn’t work with me on that. Another thing I liked about them is I could buy hinges, drawer slides and doors all from one place so I knew they would all be compatible.

1 February 2024
Unprompted review
Rated 5 out of 5 stars

Awesome doors!

Barker came through beautifully and their product is second to none. But allow for a week or so of grace for your delivery, wait times vary depending on their workload. There’s no better company out there to provide flawless workmanship. I’ll use them again!

12 April 2024
Unprompted review
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Reply from Barker Cabinets

Thanks for your business!


Rated 5 out of 5 stars

Great experience overall

I had questions before placing my order and they were quickly and thoroughly answered. Once my order was placed, it was sent out in the expected amount of time. The doors themselves are perfect. There are no flaws, they are sturdy, and are the exact measurements I requested. Price was better than anyone else as well. Truly a 5 star experience!

4 April 2024
Unprompted review
Rated 5 out of 5 stars

I received my doors a they were very…

I received my doors and they were very well built no flaws or anything ! It took a tad bit longer but they are probably busy like everyone else which wasn’t a problem. I did check on my doors and received an answer I believe the same day ! I will most definitely use this company again for cabinet doors!!

28 March 2024
Unprompted review
Rated 1 out of 5 stars

A 2-3 week shipping time turned into 6…

A 2-3 week shipping time turned into 6 weeks with rude responses and no attempt of compensation. There definitely shouldn’t be a quote time on the website AND email if it’s nowhere near that time.

17 January 2024
Unprompted review
Barker Cabinets logo

Reply from Barker Cabinets

Thanks for you feedback here Shea, but not sure where the “6 weeks” is coming from. Pulled up your order submitted on 1-22-24. This order shipped on 2-22-24. That is four weeks and three days, so about a week and a half behind the estimated schedule posted via our website that reads “about 3 weeks, plus shipping”.
Thanks for understanding that the lead time was an estimate and understanding that demands for "compensation" are really not something we can offer for a week and a half delay. Apologies if the denial of you request for "compensation" was interpreted as rude. That was not our intent, as our intent was only clear and concise information conveyance. We wish you the best on future projects.

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