I used Bark to find new business leads for my web agency. The platform is easy to use, and I was able to connect with several potential clients quite quickly. The quality of the leads can vary, so you... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Easy to connect with potential clients and do business, most leads are genuine while some are dead leads who won't just pick up their phones or respond. Would appreciate it more if Bark would investig... See more
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I’m happy with Bark overall — it’s a great platform for getting leads and growing our business. However, the review link system is a big issue. When we send review links to clients, they often ca... See more
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Fast response to my request for car valet. Black Diamond Auto Spa Ltd contacted me and appointment was made, Chris did a first class job cleaning my car he worked very hard has a vast amount of exper... See more
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Company details
Written by the company
Bark is an online marketplace that connects customers with local and online professionals. We take the hassle out of finding the right professional for any job. Whether you’re looking for a cleaner in Nottingham, a web design in Boston or a personal trainer in Auckland - with over 2000 professional services in 8 countries, you’re bound to find the perfect professional for your project on Bark. Simply tell us what you need and will send you a list of professionals - for free! Need new customers? We’ve helped thousands of businesses of all sizes keep find new clients. We’re passionate about helping businesses of all sizes find customers for life. Life’s better with Bark.
Contact info
85 Great Portland Street, W1W 7LT, London, United Kingdom
- UK: +44 20 3697 0237 (Open 24 hours a day, 7 days a week), Ireland: +353 76 888 6814 (Open 24 hours a day, 7 days a week), US: +1 424 227-5323 (Open 24 hours a day, 7 days a week), Canada: +1 (604) 227-5161 (Open 24 hours a day, 7 days a week), South Africa: +27 87 551 7012 (Open 24 hours a day, 7 days a week), Australia: +61 0282 946 827 (Open 24 hours a day, 7 days a week), New Zealand: +64 800 453 941 (Open 24 hours a day, 7 days a week), Singapore: +65 3129 2431 (Open 24 hours a day, 7 days a week), France +33 01 70 71 26 34 (Ouvert 09:00-18:00 Lun-Ven), Deutchland +49 30 837 97627 (Mo-Fr 09.00-18.00)
- team@bark.com
- bark.com
4.0
Great
109K reviews
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I thought I was just trying Bark on a…
I thought I was just trying Bark on a trial with some credits, but later discovered I’d been put on an ongoing Elite Pro subscription that kept billing me without me realising. The main dashboard often showed I wasn’t subscribed, and I don’t recall any clear emails or warnings that the free trial had converted into a paid plan. Support cancelled the subscription but only refunded the last month, refusing to refund earlier charges even though I barely used the service and clearly didn’t understand I was still subscribed.
1 May 2026
Unprompted review
Reply from Bark
Hi Samuel,
Thank you for taking the time to share your feedback—we’re really sorry to hear about your experience and understand how concerning this must feel.
We take concerns around subscriptions, billing transparency, and account visibility very seriously. We’re sorry to hear that the transition from trial to a paid plan was not clear, and that the dashboard did not reflect your subscription status as expected. This is not the experience we aim to provide.
We also understand your frustration regarding the refund outcome. While refunds are handled in line with our policies, we appreciate that this may not have aligned with your expectations, and your feedback will be shared with the relevant team.
If you’d like, we’d be happy to review your account and billing history again to ensure everything has been handled correctly and provide further clarity. Please feel free to contact us at reviews@bark.com with your details.
The Bark Team
Bark is a Poor Business Partner
Bark supplies leads for suppliers, you buy Credits and use them to purchase these leads unfortunately some of the leads are not valid for one reason or another and Bark will not refund credits used on these poor leads.
The reasons can be where a supplier buys a lead for someone looking for an automatic bollards where in fact they are looking for a manual bollard Barks attitude is that does not matter although the suppliers does not provide this product.
Other instances are where someone is doing research and not interested in buying yet Bark will still not returns the credits.
Bark are just money grabbing organisations who are not interested in build a good business relationship.
I suggest you consider these comments before going down the road with Bark as they certainly not be holding your hand as they will have their hand in your back pockets taking what they can
30 April 2026
Unprompted review
Reply from Bark
Hi Stuart,
Thank you for taking the time to share your feedback—we’re sorry to hear about your experience and understand how frustrating this must feel.
We take concerns around lead relevance, intent, and credit usage very seriously. Customer requests on Bark are submitted directly by individuals looking for services, but we understand that not every lead will be a suitable match or result in a confirmed job.
We also appreciate your feedback regarding product mismatch and situations where customers may still be in the research stage. Your comments are important, and we’ll ensure they are shared with the relevant team as we continue working to improve lead quality and matching.
If you’d like, we’d be happy to review specific leads from your account to better understand what’s happened in your case. Please feel free to contact us at reviews@bark.com with the details so we can investigate further.
The Bark Team
Save your money
I signed up to bark as a business (exterior cleaning) looking for leads. I paid £140 for 80 credits with there GHG (Get hired guarantee) offer. Which means if you don’t pick up any work using the credits you initially get they will reimburse you the credits to use again. I didn’t pick up any jobs from the first credits and still haven’t with the reimbursed credits. In total I have brought 21 leads using the credits I have and still nothing. I was and still am the ONLY person to buy 6 of those leads and either there was no response or an hour later they have changed there mind and the son or neighbour is doing the job. The ‘customers’ posting the jobs are either not serious about hiring or they don’t respond. Noway are these good quality leads. Save your money, I wish I did what a waste of £140.
30 April 2026
Unprompted review
Reply from Bark
Hi Will,
Thank you for taking the time to share your feedback—we’re really sorry to hear about your experience and understand how frustrating this must feel, especially after the investment you’ve made.
We take concerns around lead quality, responsiveness, and the Get Hired Guarantee very seriously. Customer requests on Bark are submitted directly by individuals looking for services, but we appreciate that not every lead will result in a response or a confirmed job, which can be disappointing.
We also understand your concerns regarding the outcomes from both your initial and reimbursed credits. Your feedback is important, and we’ll be sure to share it with the relevant team as we continue working to improve the experience for professionals.
If you’d like, we’d be happy to review your account and the specific leads you’ve mentioned in more detail to better understand what may have happened. Please feel free to contact us at reviews@bark.com with the relevant information so we can investigate further.
The Bark Team
The one landscaper that we had out gave…
The one landscaper that we had out gave us a ridiculous quote and then expected us to use them, even though they would provide the same service for $700 more than our lowest quote. He was very rude!
17 April 2026
Unprompted review
Reply from Bark
Hi Ramona,
Thank you for taking the time to share your feedback—we’re sorry to hear about your experience and understand how frustrating this must have been.
We take concerns around pricing, professionalism, and conduct very seriously. While Bark connects customers with independent professionals, we expect all service providers to communicate respectfully and provide fair, transparent quotes.
We’re sorry to hear that this was not your experience. Your feedback is important, and we will ensure it is shared with the relevant team for review.
If you’d like us to look into this further, please feel free to contact us at reviews@bark.com with more details about the professional involved.
The Bark Team
Warning-privacy concerns
had a very frustrating experience with Bark. I hadn’t even finished submitting my project request before my contact information was clearly distributed. Within about 30–45 minutes, I was bombarded with multiple phone calls (including my personal cell), emails, and outreach from vendors.
What’s most concerning is that I never felt like I had control over when my information would be shared. It appears the platform releases your details before you’ve even completed the process, which is extremely intrusive and unprofessional.
If you value your privacy or want to control when vendors contact you, I would strongly caution against using this platform. The volume and speed of outreach felt overwhelming and inappropriate.
I ended up canceling my request and will be using another method to source vendors.
30 April 2026
Unprompted review
Reply from Bark
Hi there,
Thank you for taking the time to share your feedback—we’re really sorry to hear about your experience and understand how concerning and overwhelming this must have felt.
We take privacy and communication concerns very seriously. When a request is submitted on Bark, it is shared with relevant professionals so they can respond, but we understand how the volume and speed of outreach you experienced may have felt intrusive.
We also appreciate your comments regarding control over when your information is shared. Your feedback is important and will be passed to the relevant team as we continue to review and improve the user experience.
If you’d like, we’d be happy to look into your specific case in more detail and clarify what may have happened. Please contact us at reviews@bark.com with any additional information.
If you need any assistance in the future, we would love to help with more opportunities.
The Bark Team
Useful
The website and the app are well done quite clear.
My only regret is that potential customers aren't required to provide their exact ZIP code (especially since I live in a big city: they can simply say they live in the city without specifying the neighborhood or district), and I often come across potential customers who live too far away.
When it comes to psychotherapy, I get a lot of requests for a female therapist, even though I’m a man. Obviously, I don’t respond.
30 April 2026
Reply from Bark
Hi there,
Thank you for taking the time to share your feedback—we really appreciate your detailed insights.
We’re pleased to hear that you find the website and app clear and easy to use. At the same time, we understand your concerns about location accuracy and how broader location details can make it difficult to assess whether a lead is suitable.
We also appreciate your feedback regarding preferences such as therapist gender, and how this can impact whether a lead is relevant for you. Your comments are valuable, and we’ll be sure to share them with the relevant team as we continue working to improve the matching process.
If you’d like us to review any specific leads or assist further, please feel free to contact us at reviews@bark.com.
If you need any assistance in the future, we would love to help with more opportunities.
The Bark Team
I needed help revamping my website and…
I needed help revamping my website and I got a huge number of calls from people wanting to help. Honestly my phone rang off the hook, and it became annoying, but many people reached out to help. If you need website assistance, this is the place to find some help.
24 April 2026
Unprompted review
Reply from Bark
Hi there,
Thank you for taking the time to share your experience with us.
We’re really pleased to hear that you received a strong response from professionals willing to help with your website. At the same time, we understand how a high volume of calls can feel overwhelming, and we appreciate you highlighting this.
It’s great to know you were able to connect with people ready to assist, and your feedback helps us continue improving the experience for our users.
If you need any assistance in the future, we would love to help with more opportunities.
The Bark Team
The service you provided was okay
The service you provided was okay, but the hypnotherapists you provided were miles away from where I lived, and online is no good for me as I am very uncomfortable with technology.
24 April 2026
Unprompted review
Reply from Bark
Hi there,
Thank you for taking the time to share your feedback—we’re glad to hear the service was okay overall, but we’re sorry that the professionals suggested were not suitable for your location.
We understand how important it is to find someone nearby, especially if online sessions aren’t a comfortable option. Your feedback is really valuable, and we’ll share it with the relevant team to help improve how we match customers with local professionals.
If you’d like, we can also help you find professionals closer to your area. Please feel free to contact us at reviews@bark.com and we’ll be happy to assist.
If you need any assistance in the future, we would love to help with more opportunities.
The Bark Team
Quick response
I have used Bark a few times now and the responses have been quick. On both occasions I hired somebody and their work was exceptional!
25 April 2026
Unprompted review
Reply from Bark
Hi Nicola,
Thank you for taking the time to share your experience with us.
We’re really pleased to hear that you’ve received quick responses each time you’ve used Bark, and that the professionals you hired delivered exceptional work. It’s great to know you’ve had such positive experiences.
If you need any assistance in the future, we would love to help with more opportunities.
The Bark Team
Quick and easy
I wasn't quite prepared for as many choices when requesting a cleaning firm. It's the first time I've ever used a cleaning firm and just wasn't prepared for the range of services they provided. In the end I was a bit overwhelmed not because any of them were hassling me. The companies I spoke to were lovely. I just decided not to proceed at this time but have kept details.
I will definitely use Bark again for other services. This time I will be more prepared for the choice. The app is easy to use and I'll recommend it to any friends looking for services quickly and easily.
27 April 2026
Unprompted review
Reply from Bark
Hi there,
Thank you for taking the time to share your experience with us.
We’re really pleased to hear that you found the platform quick and easy to use, and that the professionals you spoke with were helpful and pleasant. We understand that having a wide range of options can sometimes feel overwhelming, especially when it’s your first time using a service like this.
It’s great to know you’re considering using Bark again and would recommend it to others. Being able to explore and compare options at your own pace is something we aim to support.
If you need any assistance in the future, we would love to help with more opportunities.
The Bark Team
PURPOSECATERING and 9 KITCHENS
PURPOSECATERING and 9 KITCHENS did very well : fast answering, good proposals
15 April 2026
Unprompted review
Reply from Bark
Hi Potonne,
Thank you for taking the time to share your experience with us.
We’re really pleased to hear that thr professional provided fast responses and strong proposals. It’s great to know you had a positive experience connecting with professionals through Bark.
If you need any assistance in the future, we would love to help with more opportunities.
The Bark Team
First guy over charged me
First guy over charged me. He was totally non professional.
2nd guy was over the top and wanted 20 grand because of Bank Holiday. He did not have a Web site. A discrace. Do Bark not vet these chances.
ALL they came with was a measuring tape.
Be very aware.
29 April 2026
Unprompted review
Reply from Bark
Hi Maureen,
Thank you for taking the time to share your feedback—we’re really sorry to hear about your experience and understand how frustrating and disappointing this must feel.
We take concerns around pricing, professionalism, and service quality very seriously. While Bark connects customers with independent professionals, we expect all service providers to act fairly, transparently, and professionally at all times.
We’re particularly concerned to hear about the issues you’ve described, including pricing concerns and the overall experience with the professionals. We would really like the opportunity to look into this further.
Please contact us at reviews@bark.com with more details about the professionals involved and the work discussed so our team can investigate this properly.
The Bark Team
I had replies from 3 or 4 people
I had replies from 3 or 4 people. I thought I'd got the right person for grass cutting and weeding. He said he'll come back in 2 weeks which I thought was this Monday just gone but he was a no show unless he appears on Monday the 4th.
14 April 2026
Unprompted review
Reply from Bark
Hi Carol,
Thank you for taking the time to share your experience with us.
We’re pleased to hear that you received multiple responses and were able to connect with a professional. However, we understand how frustrating it can be when there’s uncertainty around scheduling or a missed visit.
If the professional does not follow up as expected, you may wish to reach out to other professionals who responded to your request. If you’d like any assistance with this, please feel free to contact us at team@bark.com.
If you need any assistance in the future, we would love to help with more opportunities.
The Bark Team
I've tried Bark.com twice - disastrous
I've tried Bark.com twice, both times was swindled out of my money with zero work done. There seems to be a pattern : initial contact; great enthusiasm to do the job; quote offered; deposit requested; and then never hear from the person again.
Contacted their complaints department and it didn't go any further.
I just do not understand how this is allowed to happen.
This company has to be investigated and their 'professionals' vetted carefully.
22 April 2026
Unprompted review
Reply from Bark
Hi Elisheva,
Thank you for taking the time to share your feedback—we’re very sorry to hear about your experience and understand how upsetting and concerning this must be, especially given the situation you’ve described.
We take reports of this nature extremely seriously, particularly where there are concerns around deposits, lack of follow-up, and potential misconduct by professionals. While Bark connects customers with independent service providers, we expect all professionals to act honestly and responsibly.
We’re also sorry to hear that your previous contact with our complaints team did not resolve the issue to your satisfaction. This is not the experience we aim to provide.
We would really like the opportunity to investigate this further for you. Please contact us at reviews@bark.com with full details of both incidents, including any communication, payment information, and the professionals involved, so our team can review this thoroughly and take appropriate action.
The Bark Team
Sent me recommendations for a window…
Sent me recommendations for a window cleaner 80 miles away. Demanded phone number and setting an account up.
Far to bothersome, I'm not looking for a nuclear physicist
30 April 2026
Unprompted review
Reply from Bark
Hi Tristan,
Thank you for your feedback, and we understand your concerns regarding the requirement to provide a phone number and create an account.
These steps are in place to help ensure a smooth and effective experience when connecting you with professionals. Creating an account allows you to manage your request, view responses, compare professionals, and keep track of your job in one place.
Your phone number is requested so that professionals can contact you directly and quickly regarding your job, which often helps speed up responses and allows you to discuss details more efficiently.
That said, we understand that this may feel inconvenient, and your feedback is important to us as we continue working to improve the process.
If you need any assistance in the future, we would love to help with more opportunities.
The Bark Team
Great response from Great people sorted…
Great response from Great people sorted in minutes
30 April 2026
Unprompted review
Reply from Bark
Hi Ian,
Thank you for taking the time to share your experience with us.
We’re really pleased to hear that you received a great response and that everything was sorted so quickly. It’s wonderful to know you had a positive experience.
If you need any assistance in the future, we would love to help with more opportunities.
The Bark Team
Bark is a very good way in which to get…
Bark is a very good way in which to get client’s. Would highly recommend for professionals and stakeholders.
Thank you!
30 April 2026
Reply from Bark
Hi Karen,
Thank you for taking the time to share your experience with us.
We’re really pleased to hear that you’ve found Bark to be a valuable way to connect with clients and that you would highly recommend it. Your feedback means a lot to us.
If you need any assistance in the future, we would love to help with more opportunities.
The Bark Team
Reply from Bark
Hi Gwendoline,
Thank you for taking the time to share your experience with us.
We’re really pleased to hear that you found the platform helpful in locating your order. It’s great to know you had a positive experience.
If you need any assistance in the future, we would love to help with more opportunities.
The Bark Team
I would give 0 stars if allowed
I would give 0 stars if allowed. Small businesses stay away. Their promised refund or credits just does not exist. One whole year and 2 leads were sent to me, of which didn't go anywhere. I believe they make the leads up , take your credits for getting contact details and then get NO replies from the contact info they supplied. My credits were all taken away after 1 year and never even had the job leads to use them . Complete garbage and a waste of time and money.
2 February 2026
Unprompted review
Reply from Bark
Hi Darrell,
Thank you for taking the time to share your feedback—we’re really sorry to hear about your experience and understand how disappointing this must feel, especially given the time and money you’ve invested.
We take concerns around lead quality, response rates, and credit validity very seriously. Customer enquiries on Bark are submitted directly by individuals looking for services, and while we aim to provide valuable opportunities, we understand that not every lead will result in a response or booking.
We’re also sorry to hear about your concerns regarding credit expiry and the number of leads received. Your feedback is important, and we will ensure it is shared with the relevant team for review.
If you’d like, we’d be happy to take a closer look at your account and the specific leads you’ve mentioned to better understand what may have happened. Please feel free to contact us at reviews@bark.com with the relevant details so we can investigate further.
The Bark Team
Very shy on credit returns on bad…
Very shy on credit returns on bad leads. Some leads are shocking. Barring that, great service. We should be refunded with no contact though.
29 April 2026
Reply from Bark
Hi Jolly,
Thank you for taking the time to share your feedback—we really appreciate your balanced comments.
We’re glad to hear that you’ve had a generally positive experience with the service. At the same time, we understand your concerns around lead quality and credit returns, and how frustrating it can be when leads don’t result in contact.
Your feedback regarding refunds for unresponsive or low-quality leads is important, and we’ll be sure to share this with the relevant team for review.
If you’d like us to take a closer look at any specific leads, please feel free to contact us at reviews@bark.com with the details and we’ll be happy to investigate further.
If you need any assistance in the future, we would love to help with more opportunities.
The Bark Team
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