Do not order from BariactricPal. I order a lot of bars and when I received them they were melted, not a little they were mush. They said we are not responsible for melting. Do not waste your money the... See more
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They slammed me with vitamins I didn’t order. So in 2 months they got $220 from me, unauthorized! The one-a-day multivitamin with iron, quick absorption vegetable capsules have a terrible toxic sme... See more
All of these horrible reviews about returns and shipping! However no reviews on rather the product works that's my thing! Has anyone actually tried the product and it worked for them not about the ord... See more
They promised me that they would refund or exchange anything that I had an issue with. Once I contacted them they refused to take a return on their protein powder even though it clearly states that it... See more
1.5
Bad
44 reviews
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Horrible return process
Horrible purchase & return process. All shipping is paid by the buyer and even if you buy expedited shipping it's still DELAYED. Also, the website never captured my info/order and the product pictures are deceiving. The iron patch stated folate when I bought it and the emails I received showed "folic acid" - but after I contacted them - they said it's folate. I can't trust a company that does not have a good return process for customers, hides the ingredients of their vitamins, and has horrible customer service.
31 August 2019
Unprompted review
Scammed for $6000
I had a surgery scheduled for March 2019, paid them $6000 for the surgery in advance, then I later cancelled the surgery as the surgeon I wanted quit the company. They refuse to send me my refund, aswell as many other people they owe thousands of dollars to. They were saying 6-8 weeks for a refund to be sent out which was ridiculous, but the 6-8 weeks have went by months ago. This whole company is a scam, AVOID them like the plague and go to a better bariatric company in Mexico.
23 July 2019
Unprompted review
Poor customer service and return…
Poor customer service and return policy. They will only let you return something if only 1 serving is missing. Because mine had 5 missing, they would not return my $90 protein powder. No satisfaction guarantee basically. Go to GNC instead!!!
17 July 2019
Unprompted review
DOES NOT STAND BEHIND GUARANTEE
I just received an email from them that they are not standing behind their 100% guarantee. Do not buy from this company!
"This is to inform you that we have received an Alert from our account credit management about the number of transaction store credits that was given to your account, due to some products that you "did not like". Our team went through each of your orders and noticed a couple of store credits given on most of your orders.
We are sorry to inform you but your BariatricPal Guarantee will be voided moving forward."
I've received a few products that I haven't liked and have requested replacements/credits. But their 100% guarantee states; "We stand behind our products, and want you to be completely satisfied with your purchase. If you try a product and are not completely satisfied with an item, you can return it within 30 days." This is stated multiple times on their website.
BEWARE!! If you don't like something, you're limited with being able to say anything about it. Very underhanded thing for a company to do.
10 April 2019
Unprompted review
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