Bargain Car Rentals Australia - Melbourne Airport Reviews 

From the free shuttle ride from Melbourne airport to where the car was located was friendly and had a great chat, the lady who served me was just beautiful and polite and explained things to me. Drop off and the free shuttle back to the airport was great.
As for the car the 2026 MG mark 3 was amazing. Full tank got me 774kms home. Ran like a dream.
Only downfall was paying two lots of insurance the car was $140 for the week I paid extra for the insurance (I believe it was a third party that I went through) and than got hit with an extra $314 on top again. I went through them as they were the cheapest for rentals and amazing cars.
I would hire from them again but just go through them instead.

The check in process was efficient. Good amount of staff around to help with the check in process.
The shuttle bus is great too. We were told how much time it will take to get there and there is a live tracker where you can see how far away the shuttle bus is from the terminal.

It was such a smooth an easy process. A free fast shuttle bus to the car rental from the airport and back. Had no issues with the car and had friendly staff. Thankyou for keeping my trip hassle free.

Couldn’t fault service, very helpful staff

Easy check-in, good shuttle-service, friendly staff

I booked with economy rentals which it turns out is a third party working for you.
This made my experience with bargain rentals very messy and in the end distressful.
I thought I had gotten insurance when I first booked with economy rentals. This was not the case when it ended up that I am being blamed for a scratch on the car, which I am very sure I did not do.

We felt we were not treated well by staff when we returned the car and to begin with were going to be charged $5500 and then this was then changed to $1000.
We ended up changing to Hertz company and continued our trip. They were much easier to deal with and realistic with their rental cars.
It was confusing at the airport about what shuttle to get into to collect the rental car to start with. Because of the third party booking system.

The customer service person did not know any of the economy rentals insurance policies when I picked up the vehicle. I think this is very unprofessional of bargain rentals to not know this if they are doing bookings on your behalf.

It was not said to me to check the vehicle over in person and take photos when I picked it up. Instead it is in very small print on your forms.

I have found the whole experience slippery and deceptive to have delt with bargain rentals. I think they call themselves Bargain rentals, but milk the customer in different ways. Would never recommend them to anyone.

Esin was very pleasant, efficient and helpful

Was charged $85 to put $37 of fuel in car. Was not told about this when I picked up the car. I bust Melbourne in a regular basis. I will never use your company again. Not a happy customer.

Great customer service.

Very quick pick up as had completed pre rental online. Easy/seamless drop off and prompt transfer to airport.

Vehicle all clean and ready to pick, my flight back back to NZ was at 6.30 am and the staff at Melbourne airport explained where I could leave the vehicle on return after hours which was no hastle.
Would recomend to others to hire from Bargain Cars in fact will be booking another van in June 2027 and again in October/November 2027.

Staff are very friendly, helpful and patient! From pick up via shuttle bus to drop off, it is a quick and easy process.
The car was very good value for the price, too. Clean and ran well.
I was able to extend my hire period very easily and still at the same low price.

Unfortunately whilst in Mornington the car broke down on the last day but 1 ( after 29 days hire). The solution - return to the Airport with the Tow Truck and collect a new one and drive back to Mornington only to drive back again the next day to return it did not seem atttractive. We just had the car towed and made our own way back to the Airport the next day. 4 days later we recieved an email from You demanding to know why we hadn't returned the car! We have yet to receive an acknowledgment hat the car broke down and was reurned and any offer of compensation. However we have booked another car for 30 days next January - let's hope it lasts better thhan the last one!

Quick and easy process. Vehicle provided is as per booking, however, the interior does not look like it has been cleaned properly, hence the 4 stars. Multiple brown stains found on the carpet and car seats.

As I changed flight, late pick up the car. Staff is helpful and patient. Car is good during my trip. Happy time to stay in Melbourne.

Staff and cars are great and good value. I always just end up with Bargain in Melbourne because they've given a great all round service.

When I arrived, I was directed to self service check in. I was having a few issues as the machine wouldn't process the payment. The lady working that morning (friday 2nd October - I am so sorry I have forgotten your name) was so nice. I started panicking as I had arrived in Melbourne from the UK due to a family emergency (less than 48 hours after being advised of the emergency) with a credit card in my husbands name and was starting to get upset as the car was needed.

This lady helped me so much, treated me with kindness and empathy. Explained the toll charges I would get if I followed the toll roads. Made sure I knew how to use the care (an automatic, I drive manual at home) made sure my sat nav was set up.

She gave me a hug and wished me and my family well under the circumstances and made what was a it of a nightmare and stressful situation less so.

She could have rolled her eyes and thought I was stupid and instead treated me with kindness which is often missing from customer service roles today. She also had a young man who was from York with her who also was lovely and helped me get to grips with the controls in the car.

The car itself was great and much larger than I expected but again I would have settled for anything at all when I arrived.

Honestly have to say the service within the centre to pick up was second to none and I would recommend this company again and if I ever come back to Melbourne absolutely I know where I will be hiring the car from.

The girls that we received the car from very friendly and tried very hard to set up the car for us Unfortunately the first car didn’t have a workable GPS so we tried the other available one although we were warned it hadn’t been cleaned. Unfortunately theGPS was also not working and stank of cigarette smoke! We took it anyway as we were missing part of the event we were going to .Our phone GPS did the job Halfway there we had to buy a battery for the fob key. On the way back to the rental depot the bonnet sprung open. Luckily it didnt fully open before we could pull over to close . Interesting ride luckily the girls were so lovely!!

Excellent service and reasonable pricing. Happy to use again.

Great car with no issues. Easy shuttle to and from location. Quick processing once at the centre.