The vehicle forward sensors failed along with the cruise control. This happened whilst driving in heavy traffic on an expressway heading towards Darwin on our return. The vehicle made a slight jump wh... See more
Location
Switch location99 Mitchell Street, 0800 Darwin City, Northern Territory, AU
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Bargain Car Rentals Darwin have good employees. Arun lined me up for a small car at a very good cost over 2 days. The eventual 1 year old car was slightly larger but was in very good condition & had a... See more
Everything made our experience great, from car pick up in Darwin - everything during our trip and also car drop off.. Everything was seamless and I definitely use Bargain Car Rentals again on our nex... See more
Thank you for the Haval that we booked while staying in Darwin. The staff worked to our timeline .. pick up in the afternoon and delivery back mid morning 5 days later. Car was in good condition an... See more
Company replied
Company details
- #3 of 8 best companies in Car Rental Agency
About Bargain Car Rentals Australia - Darwin City
Written by the company
New Cars, Bargain Prices!
You're only ever one #Bargain away! Start your next adventure with Bargain Car Rentals!
We're Bargain Car Rentals, an Australian-owned and operated company with locations all around the country. We specialise in local, interstate and international travel, and always have New Cars at Bargain Prices. We offer a large range of vehicles to suit any need, from small cars, large moving trucks, or 25 seater buses.Contact info
99 Mitchell Street, 0800, Darwin City, Northern Territory, Australia
4.6
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Bargain Car Rentals Australia - Darwin City
We're happy the price was good, our staff made it quick and easy, and you liked the cars. We appreciate your positive feedback.
Fast, good and simple service experience.
Service was fast and simple. The vehicle was exactly what was requested, and in excellent condition. The cost was affordable and provided good value-for-money.
20 April 2026
Reply from Bargain Car Rentals Australia - Darwin City
We're happy the service was fast and simple, and that the vehicle met your expectations and was in excellent condition. We appreciate your feedback on the value.
Reply from Bargain Car Rentals Australia - Darwin City
We're happy to hear that you found our cars good, and the pick-up and return easy. We appreciate your positive feedback about the value!
customer service
17 April 2026
Reply from Bargain Car Rentals Australia - Darwin City
We really appreciate your recommendation, we can’t wait to help with your next trip!
Reply from Bargain Car Rentals Australia - Darwin City
We're happy to hear that you received great service at a great price. We appreciate you taking the time to leave us a five-star review!
Great staff
Great staff, efficient hiring and returning, great prices - especially when compared to the rest. Excellent car as well.
4 April 2026
Reply from Bargain Car Rentals Australia - Darwin City
We're happy to hear that you found our staff great and the hiring and return process efficient. We appreciate your feedback on our excellent car and prices!
Affordable
11 April 2026
Reply from Bargain Car Rentals Australia - Darwin City
Thanks for saying our prices hit the mark. We work hard to offer competitive value without cutting corners, glad to know it showed.
Customer service on pick up was really…
Customer service on pick up was really good, nice and easy.
8 April 2026
Reply from Bargain Car Rentals Australia - Darwin City
We're glad your pickup was nice and easy! It's great to hear that our customer service made a positive impression. Thanks for your feedback.
Reply from Bargain Car Rentals Australia - Darwin City
We're happy the rental process was quick and easy, and that you found the car clean and economical. Thanks for your positive feedback.
Friendly staff. Always happy help and answer to any questions
Friendly staff's member.
31 March 2026
Reply from Bargain Car Rentals Australia - Darwin City
Really appreciate your feedback - it means a lot to the team. Great to hear they made such a positive impression.
Reply from Bargain Car Rentals Australia - Darwin City
We're glad you had a hassle-free experience and that the car met your expectations. Thank you for your positive feedback and five-star rating!
Everything was easy and no problems
Everything was easy and no problems. Staff were very nice.
20 March 2026
Reply from Bargain Car Rentals Australia - Darwin City
We're happy that everything went well for you with your booking!
Thank you for adding your review!
I was able to get a ute at short notice…
I was able to get a ute at short notice on a Sunday afternoon which was great.
22 March 2026
Reply from Bargain Car Rentals Australia - Darwin City
We're happy to hear that we could provide you with a ute on short notice! Thank you for your positive feedback; we appreciate it.
Everything simple
Everything simple apart from out of office drop off that is not available.
Staff were efficient and courteous and processed up without heavy upselling.
Car was clean and ready and close to the office. Shuttle was made available.
23 March 2026
Reply from Bargain Car Rentals Australia - Darwin City
We're glad you enjoyed your experience with our efficient staff and clean car. We appreciate your feedback regarding the out-of-office drop-off and will review this to improve our services. Thank you.
Good Service Great car
20 March 2026
Reply from Bargain Car Rentals Australia - Darwin City
We're happy you had a great experience with our car and service. We appreciate your positive feedback and thank you.
I keep maintaining my opinion that it…
I keep maintaining my opinion that it is simply not fair to not offer a payment options which doesn't cost your customer. As you will agree we are all going through testing times and that you make a profit in charging for credit card usage where you don't have any other option without a fee for the customer is simply not good. You will create revenue through this process. There is simply enough evidence that your banking system will not charge you to use them. You are simply too big and will be too smart paying a bank using them. Sure, you might pay a monthly fee, but this will be so small you should honor the charge. Anyway, the last of my 6 hires or so was ok. The greeting process of the lady on duty can do with some more training. We were three people in the office when she entered after I waited for 15 minutes already and she couldn't get herself to say good morning. I think this is rude and shouldn't happen. What is wrong with people in the hospitality not to say "Hi"? Anyway, she did her job and actually surprised me when she walked out with me to the car. All other CSO's during my 8 weeks in Darwin have not done this. I found the power steering was very stiff, however she didn't think so as the car was only serviced recently. What she may not have considered is that even a car service can create more issues after than before,,,, anyway the gent who took the car back from me agreed the steering was stiff. I hope I could assist you in finding an issue if there is one. One last thing: I have entered your office three times where there was no staff in the office. The door wasn't locked and I think Darwin is not the best place to invite people who have the wrong intention to enter freely an office. At one instance there were all keys in a box available for anyone who wanted them......you can do better.
11 March 2026
Reply from Bargain Car Rentals Australia - Darwin City
Hi Micheal,
We understand your point regarding cash; however, not accepting cash for car rentals is the prevailing standard among car rental companies. If we did accept cash, there would need to be much higher deposits, physical tender increases the risk of mistakes being made, and when payment is made using a credit or debit card, there is a firm trail for payments to be followed in the rare instance a mistake is made, and it makes refunds or returns far simpler. This is not to say that you are wrong in your assertions, just that we have considered the pros and cons and have erred on the side of accountability and security.
We apologise for the steering being stiff, which would have been frustrating during your rental, and it sounds like you've had a mixed experience with our staff, so we'll be discussing how we can best help customers feel welcomed in the future.
There are instances where the situation demands our staff be out moving vehicles, collecting customers using the shuttle, or inspecting a returned vehicle, which may mean the desk is unmanned. Another reason why we've decided not to utilise cash transactions, but if the keys are open during those times, that is another point that will be addressed with the Customer Service Team, so it doesn’t happen again
Reply from Bargain Car Rentals Australia - Darwin City
We appreciate your positive feedback and are so glad you were happy with our service and people.
Car was clean
Car was clean, easy to deal with, simple return just simple easy 100% will be coming back
26 February 2026
Reply from Bargain Car Rentals Australia - Darwin City
Hi Kaleb,
We really appreciate your recommendation, and we're glad to hear that you enjoyed the vehicle. We can’t wait to help with your next trip!
Great experience.
23 February 2026
Great car great service
20 February 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.