Banner Department Reviews 

215
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wonderful quality of the custom products, highlighting the incredible skill, detail, and accuracy in the sewing and overall craftsmanship. Many people note that the final items beautifully exceed their initial expectations and serve as stunning statement pieces for their special wedding celebrations. Consumers are also thrilled with the exceptionally helpful customer service and the smooth, attentive communication maintained consistently throughout the entire design journey. Reviewers emphasize that the team is extremely accommodating with various concepts, successfully turning rough sketches into treasured keepsakes that bring immense joy daily.

What people talk about most

Product

Consumers find product to be positive, highlighting stunning, high-quality custom banners that exceed... See more

Quality

Reviewers highlight positive aspects of quality, expressing immense delight and satisfaction with their... See more

Staff

Users describe positive interactions with staff, highlighting amazing customer service and helpful... See more

Service

Clients share positive opinions on service, highlighting phenomenal quality and helpful support. Reviewers... See more

Customer service

People report positive experiences with customer service, noting great communication throughout the process.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We ordered a custom banner for our wedding. Amy turned our rough sketch and various ideas into a great statement piece for the day and to hang on our wall afterwards! They were more than acco... See more

Rated 5 out of 5 stars

Absolutely smashed it! From the initial contact to the final product, I cannot fault these guys for what they do at all - their attention to detail, quality and communication were spot on. I’ve alread... See more

Rated 5 out of 5 stars

The banner department, did such an amazing job of designing and making our wedding banner. They managed to pull a beautiful design from my very vague description and then we're ridiculously patient wh... See more

Rated 5 out of 5 stars

We asked the team to produce a banner for our wedding (to be a family keepsake afterwards) and Amy and Joe were so prompt with their communication all the way through. We went through a couple o... See more


Company details

  1. Banner Store

Written by the company

UK designer and maker of wool felt banners and pennants for creative people and businesses.


Contact info

4.9

Excellent

TrustScore 5 out of 5

215 reviews

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4.9

All reviews

(215)

42 reviews in the last 12 months

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Rated 5 out of 5 stars

Beautiful banner!

From the initial contact right through to receiving our banner the service was incredible. Nothing was too much trouble and we were able to make changes along the way, the digital mock up was really helpful to understand what the final product was going to look like. The actual banner exceeded expectations and we’re thrilled with it!

1 June 2023
Unprompted review
Rated 5 out of 5 stars

The perfect piece!

Amazing service! Clear communication from the start and an incredible design based on our brief. A true staple of our wedding day and treasured forever - thank you ❤️

13 May 2023
Unprompted review
Rated 5 out of 5 stars

Wedding Banner!

We ordered a banner for our wedding and it was a last minute decision, so it was a quick turnaround but that didn’t stop the amazing service that we got! Can’t thank Amy and the rest of the banner department team for designing our banner and getting it out to us in time! We absolutely love it and it’s now got pride of place in our dining room, after being a stand out piece at our wedding. Would highly recommend Banner Department!

23 April 2023
Rated 5 out of 5 stars

Couldn't be happier!

Couldn't be happier!
My custom banner was originally supposed to be just for marketing and events, but I love it so much that it lives over my desk. I get compliments on it all the time!

23 May 2023
Rated 5 out of 5 stars

Top notch banners

Excellent customer service from design to completion and an excellent quality product. Amy was a pleasure to work with and would massively recommend to anyone!

18 May 2023
Unprompted review
Rated 5 out of 5 stars

i absolutely LOVE my banner

i absolutely LOVE my banner. one of the best investments i have made. as a mortgage broker its a bit different, but i am using it to get clients to take pictures outside their houses, so its working as a good marketing tool for me :D i havent launched my banner yet, getting some good content of it. but cant wait to show the world

23 April 2023
Rated 5 out of 5 stars

I contacted Joe to make a custom banner…

I contacted Joe to make a custom banner to celebrate a business anniversary. From the initial enquiry right through to the delivered product these guys were great to work with. Due to me leaving it too late 😬 we were on a tight deadline but Joe and his team still managed to pull out all the stops - massive thanks!!!

12 February 2023
Rated 5 out of 5 stars

Fantastic support from Joe

Fantastic support from Joe, who went the extra mile to make sure my design came out exactly right, and got it to me on time for an event with a short-ish lead time. I love my banner!

21 February 2023
Rated 5 out of 5 stars

Banner perfection & brilliant customer service

Joe made the whole process so easy and straightforward. I didn’t have to wait long for email responses, a quote or an artwork mock up and any enquiries/ questions in the meantime were swiftly answered.
Joe even managed to get my banner finished and sent out just in time for a tattoo convention, which was hugely appreciated!
The banner itself is incredible, everything about it is perfect and I’ll treasure it for many years.
Thanks Banner Department!

24 February 2023
Rated 5 out of 5 stars

I don’t even know where to begin

I don’t even know where to begin!
Joe was absolutely incredible from start to finish!
He turned our wedding banner dreams in to the most beautiful reality!
When we opened it, we truly were blown away , it was above and beyond what we expected and blew all expectations out of the water!
What Joe does is truly such a skill and a work of art you can treasure forever! I couldn’t recommend banner department enough and If you are are hesitating don’t :)
We can’t thank you again enough Joe and we can’t wait to display your work of art at our wedding and in our forever home!
Xxx

28 February 2023
Unprompted review

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