I enjoy this product, as it had a good interface and blends my microphone and camera with many options for the mouse disability. I have recently purchased it as my preferred media recorder and ha e th... See more
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Company details
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"Bandicam Company" develops and distributes Bandicam and Bandicut. Bandicam Screen Recorder is very popular game and screen recording software which makes it possible to record a certain area on a PC screen, or a program that uses the DirectX/OpenGL graphic technologies. Bandicut Video Cutter is super-fast video cutting software which allows users to trim parts of video quickly while keeping the original video quality. "Bandicam Company" also provides Capture Library (Bandicam SDK) and Video Library/SDK which are used in major game companies such as Nexon, Tencent, Ubisoft etc.
Contact info
Irvine, United States
- info@bandicam.com
- bandicam.com
Replied to 75% of negative reviews
Typically replies within 24 hours
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A Pleasant Uplifting Surprise
I have been using Bandicam/Bandicut for nearly 4 years without any issues using Win 10. Microsoft terminated Win 10 support Oct. 14 incentivizing me to install Win 11. The installation wiped out everything related to Bandicam/Bandicut, hence I desperately needed tech support. Anticipating an oncoming hassle, I texted support with my issue. Their response was prompt, informative, uplifting, cordial, professional and a pleasant surprise. Their swift resolutions along with continued communications regarding upgrades, uses on other computers etc. further reinforced my admiration for their sincerity and concern for professional customer support.
Wow!
Wow!
Since 2020 many companies with lifetime licenses just deleted them and pretended they never existed.
However, that wasn't the case with Bandicam. The AI chat bot helped with the right information and I was able to retrieve my registration details.
I wasn't really expecting such honesty. Bandicam have done things the right way!
Well done, great company!
I am using bandicam up to now the…
I am using bandicam up to now the software is good. They also listen to feedbacks
I got quick response from the team on…
I got quick response from the team on mh issue and with their advice fixed what was wrong. I am usin bandicam for around 10 years and always satisfied with software and service. Thanks
I know I can be annoying but thank you
Easy to use and reliable
Easy to use and reliable. Always been using Bandicam and never a bad experience.
Acceptable response time and delivered…
Acceptable response time and delivered the information I needed to move my license.
inspite of having a perpetual licence…
inspite of having a perpetual licence that was supposed to be forever according to the T&c's they decided that no longer works and you have to pay again. on top of that the program no longer records in computers with secure boot (most pc's now) so capture of games no longer works, you only find that out after purchasing....
the company is pretending that 2024 and 2045 bandicams are different, but i dint have a linence for bandicam 2024, i bought my licence a decade ago supporting a startup company, and the newest version 2025, is the same product just updated, but specifically compatable with some of the newer anticheats. This is a scam, DO NOT BUY, THIS COMPANY CANT BE TRUSTED ANY MORE.

Reply from Bandicam Company
Product seems to work nice
Product seems to work nice. Buying it is a problem. Paid and never got the license. I had to ask them to resend.
bandicam is the worst
bandicam is a pile of crap, DO NOT BUY this product!!! it freezes, crashes, sometimes lags the video to make it slow (no matter what settings you use for the capture, and i'm running an nvidia 3050 card so it isnt my equipment)... making this thing work is completely frustrating, most of the time its a nightmare to work with and the company doesnt care at all or they would fix it. used it for years and its never been even decent through all the supposed 'updates' its alway been a huge piece of junk!
Quick Service
The response to my query was quick. All I needed was my Nero account to re-install Nero Platinum. My activation number worked flawlessly as the company wisely keeps a record of the purchases that were made. That is very useful as sometimes the e-mail with the number gets lost somehow over the months.
i renewed and upgraded my license
i renewed and upgraded my license, but Bandicam still says "unregistered". I have my receipt
STAY AWAY FROM BANDICOM - THEY ARE DISHONEST
Although the program performs almost as expected, the company is guilty of fraudulent advertising. Scamming people into buying lifetime licenses that expire after one year. Their advertising is misleading and they are dishonest. I do not recommend dealing with them. There are a lot of other, better products that are provided by honest companies..
Useful blur tool
The blur tool is incredibly useful for hiding sensitive ones while recording.
So and what after stopping the…
So and what after stopping the recording process: where are the files? Nothing icons to save or anything... Very unclear so i deleted the crap
Bandicam got greedy
Bandicam was perfect. I had a permanent license for 10 years until they switched to subscription only. I'm not going to just waste money away over clear greed. Its overpriced now and not worth it. Yes its a great software if its a one time purchase, but with subscription fees that high or even at all they ought to send gold leaf toilet paper in the mail
LifeTime Licence is False Advertising
I am writing to formally express my disappointment and concern regarding your recent request for me to pay $17.00 USD to upgrade my Bandicam licence to the latest version. When I purchased my Lifetime Licence, it was advertised as “lifetime,” which led me to believe that I would receive all future updates at no additional cost.
Under Australian Consumer Law (ACL), businesses are prohibited from engaging in misleading or deceptive conduct. Advertising a “Lifetime Licence” but later requiring additional payments to access updates is misleading unless this limitation was clearly disclosed at the time of purchase.
I kindly request that you honour the Lifetime Licence as originally advertised and provide me with access to the latest version of Bandicam without additional payment. If this issue is not resolved satisfactorily, I may be left with no choice but to escalate the matter to the Australian Competition and Consumer Commission (ACCC) or my state’s Fair-Trading Office.
I would appreciate your prompt response and resolution of this matter.
Their response is lacking and fails to explain why they offerred a Lifetime Licence when clearly it isn't -False and misleaeding advertising. They have been reported to the ACCC here in Australia as their behaviour is deemed unconscionable conduct
This has made my life so much easier
This has made my life so much easier. I don't know how I managed without it. It's definitely worth trying
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