Extremely impressive pieces. I have two sons (18yrs old) and purchased a necklace and bracelet set for each of them for Christmas 2026. The quality, beauty, and durability of each piece are amazing. M... See more
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Review summary
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What people talk about most
Reviews shaping this summary
I had no idea this material would be so high quality and the shine isn’t fading away I been in the swimming pools, sauna, steam rooms and showers and everything still the same no break outs or irritat... See more
My chain is secure with the thick lock that allows me to feel confident it won’t break, quality is one of a kind and I don’t have to ever take it off no matter what! I have already ordered 3 Cuban gol... See more
Clear and concise marketing. Understood their goals thru out. Shipped very quickly and arrived as promised. Very good quality so far. And how can you go wrong with a lifetime warranty like this. You... See more
4.7
Excellent
1K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
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Chains were shipped promptly
Chains were shipped promptly. Beautiful and well made jewelry.
14 February 2025
Unprompted review
Reply from BALANZI
Hello there,
Thank you so much for your wonderful review!
We’re thrilled that you enjoyed our prompt shipping and the exceptional quality of our jewellery. At our company, we’re committed to excellence in every detail—from our carefully crafted pieces to our reliable service.
Your satisfaction is our top priority, and your kind words inspire us to keep raising the bar. We look forward to delighting you with more beautiful creations in the future!
All the best,
Paul
BALANZI Support
I like that you can get in the poo and…
I like that you can get in the poo and it want change colors
A
15 February 2025
Unprompted review
Reply from BALANZI
Hello there,
Thank you for sharing your feedback with us!
We’re delighted to hear you appreciate our product’s unique design and consistent colours. It’s our goal to deliver quality and reliability in every detail, and your review shows we’re on the right track.
If you have any additional thoughts or suggestions, we’d love to hear from you. We truly value your support and look forward to delighting you again soon!
All the best,
Paul
BALANZI Support
Very respectful n honestCompany
One if not, the main reason for my 5 star review is, They responded to my email about my recent purchase. They got back to me in a timely manner and they kept communications with me and updated me as my shipment was moving. Secondly, the chain and bracelet that I purchased were well packaged and came with their own storeage bags as well. The Cuben chain n bracelet are will made and solid. The fit is great as well. Haven't used them for occasions yet. But for everyday use. I get great comments on them. Told them look up Balanzi in Facebook. 3rd, prices are good and what a great price. Thanks guys for keeping me inform. During the delays, due to weather conditions. I truly am very satisfied with my purchases. They do go 110% to make sure your fully happy with your purchase.
16 December 2024
Unprompted review
Reply from BALANZI
Hello there,
Thank you so much for sharing your experience with us.
We’re happy to hear that our prompt communication and shipment updates made your experience a positive one.
It’s great to know that you appreciate the quality and packaging of your Cuben chain and bracelet, and we're delighted that you’re receiving compliments on them. Your recommendation on Facebook means a lot to us, and we’re grateful for your understanding during the weather-related delays.
Our team is dedicated to going above and beyond to ensure your complete satisfaction, and your feedback confirms that we're on the right track. Thanks again for choosing us—we look forward to serving you again soon!
All the best,
Paul
BALANZI Support
There was a bracelet missing when my…
There was a bracelet missing when my items came in, but they did have a longer chain gold chain that they gave me. They told me to keep it great company qualities fantastic I would recommend to do business with him. Upfront honest reputable made me feel like a valued consumer
20 January 2025
Reply from BALANZI
Hello there,
Thank you for taking the time to share your experience.
We apologize for the inconvenience of the missing bracelet, but we're glad we could offer you the longer chain gold chain as an alternative.
Your kind words about our honesty, upfront approach, and commitment to making you feel valued truly mean a lot to us. We appreciate your recommendation and look forward to serving you again in the future!
All the best,
Paul
BALANZI Support
Paul in CS has been amazing and always…
Paul in CS has been amazing and always going the extra mike to please me
20 January 2025
Reply from BALANZI
Hello there,
Thank you for reaching out to BALANZI and for your kind words!
I'm glad to hear that I was able to provide you with top-notch service and the extra mile to make your experience great.
Customer satisfaction is always our priority, and we truly appreciate your support. If you ever need anything, don’t hesitate to reach out—we’re always happy to help!
All the best,
Paul
BALANZI Support
I love this small business
I love this small business! I own a good collection of their items and have to say every piece is beautiful. They have a great selection to choose from and their customer service is fantastic. I highly recommend!
28 January 2025
Unprompted review
Reply from BALANZI
Hello there,
Thank you for reaching out to BALANZI!
Your kind words truly made our day! We're so grateful for your support and thrilled to hear that you love your collection. It means everything to us that you appreciate both our jewellery and our customer service.
If you ever need anything or have any questions, we're always here to help. Thank you for being such a valued part of our community—we can't wait to bring you more beautiful pieces!
All the best,
Paul
BALANZI Support
Reply from BALANZI
Hello there,
Thank you so much for your kind words!
We're thrilled to hear you're happy with your purchase. We look forward to serving you again soon!
If you ever need assistance or have any questions, feel free to reach out.
All the best,
Paul
BALANZI Support
Quality and amazing products
First I would like to say that the jewelry I have purchased from Balanzi had been great quality, looks amazing and has never tarnished. My son loves it, I got him several pieces. They have made my experience buying from them easy and seamless. I definitely would buy more from them in the future.
Thanks
Erica
25 January 2025
Unprompted review
Reply from BALANZI
Hello there,
Thank you so much for your review!
We’re happy to hear that both you and your son have been happy with the quality and durability of our jewellery. It's fantastic to know that your shopping experience has been smooth and easy with us. We truly appreciate your support and look forward to welcoming you back for future purchases!
If you ever need assistance or have any questions, we're always here to help.
Thank you again for choosing BALANZI!
All the best,
Paul
BALANZI Support
The quality of the product is excellent…
The quality of the product is excellent the company has a good customer service and they are working on making the customer satisfied
10 of 10
10 January 2025
Unprompted review
Reply from BALANZI
Hello there,
Thank you so much for sharing your feedback with us.
We're happy to hear that you're happy with the quality of our product and that our customer service team has made a positive impression.
Your satisfaction is our top priority, and it means the world to us to know we're meeting your expectations. If there's anything else we can do to improve your experience, please don’t hesitate to reach out.
We’re grateful for your support and look forward to serving you again soon!
All the best,
Paul
BALANZI Support
Great
Great my bf really liked the chains and the bracelet. Nice quality and I look forward to ordering more pieces from here.
18 December 2024
Reply from BALANZI
Hello there,
Thank you so much for your kind words!
We're delighted to hear that your boyfriend loved the chains and bracelet. We take pride in providing high-quality pieces, and it's wonderful to know they're appreciated.
We look forward to helping you find more jewellery you’ll love in the future. If you ever have any questions or need assistance, don’t hesitate to reach out!
All the best,
Paul
BALANZI Support
Great material excellent quality..
Great material excellent quality..
I been looking a chain to workout shower and wear it 24/7 and balanzi got it for me thank you very much.100 % RECOMMEND
20 December 2024
Reply from BALANZI
Hello there,
Thank you so much for your kind words and for recommending us!
We're thrilled to hear that you're happy with the quality of your chain and that it fits your needs perfectly. It's wonderful to know that it's working well for your 24/7 wear, including during workouts and showers.
We truly appreciate your support and look forward to serving you again in the future. If you ever need anything else, don't hesitate to reach out!
All the best,
Paul
BALANZI Support
Communication
Communication, tracking, delivery and the products are amazing. Thank you
27 December 2024
Unprompted review
Reply from BALANZI
Hello there,
Thank you so much for your wonderful feedback!
We're thrilled to hear that you had such a positive experience with our communication, tracking, delivery, and products.
Your satisfaction is our top priority, and we truly appreciate your support. If you ever need anything in the future, don't hesitate to reach out.
Thanks again for choosing us! 😊
All the best,
Paul
BALANZI Support
Absolutely love this product can be…
Absolutely love this product can be worn in and out of the water
24 December 2024
Unprompted review
Reply from BALANZI
Hello there,
Thank you so much for your kind review!
We're thrilled to hear that you love the product and that it works perfectly both in and out of the water. We hope it continues to serve you well!
If you have any questions or need assistance in the future, feel free to reach out.
All the best,
Paul
BALANZI Support
Amazing customer service
I purchased a Cuban link set for my fiance. He absolutely loved it but was experiencing issues with the clasp on his bracelet. I contacted Balanzi to express our concern & asked what could be done with respect to fixing the clasp. I had the pleasure of dealing with Paul from Balanzi & he took care of the situation, with no issues of the back & forth people usually experience when contacting a company in regards to their product. Balanzi stands behind their products & this is very much appreciated!! I have since purchased a few other items from Balanzi & cannot wait to give them to my fiance, I’m sure he will love them as he loves his Cuban link set!! Thanks Balanzi for having great products & amazing customer service!!
10 December 2024
Unprompted review
Reply from BALANZI
Hello there,
Thank you so much for your kind words and for sharing your experience with us!
We're thrilled to hear that your fiancé loves the Cuban link set, and we're especially happy that we could resolve the clasp issue for you without any hassle. We take pride in standing behind our products and providing excellent customer service, and it’s wonderful to know that it made a difference for you.
We truly appreciate your continued support and look forward to helping you with more amazing pieces in the future.
Thanks again for choosing Balanzi!
All the best,
Paul
BALANZI Support
Don't Sleep on Balanzi!!
When i first seen these advertisement i was very skeptical, i ordered and was blown away by the quality of the product. I also received plenty of confidence boosting compliments from family and friends!!
10 November 2024
Unprompted review
Reply from BALANZI
Hello there,
Thank you so much for your review!
We're thrilled to hear that our product exceeded your expectations and that you’ve been receiving compliments from family and friends! It means the world to us that you took a chance on our brand, and we're so glad it paid off.
We truly appreciate your support and look forward to serving you again soon!
All the best,
Paul
BALANZI Support
Cuban bracelet from Balanzi…
I ordered a Cuban bracelet from Balanzi and was very satisfied with the quality and looks of it. It not only looks but feels good as well. I enjoyed it so much that I also ordered a Lion ring to go with it. I highly recommend their jewelry.
1 December 2024
Unprompted review
Reply from BALANZI
Hello there,
Thank you so much for your amazing review!
We're thrilled to hear that you love your Cuban bracelet and that it not only looks great but feels great too. It’s fantastic to know you enjoyed it so much that you decided to add the Lion ring to your collection—what a perfect pairing!
Your recommendation means the world to us, and we’re so grateful to have you as part of BALANZI. If you ever need anything or have questions about your jewellery, feel free to reach out.
Thank you for choosing Balanzi to elevate your style!
All the best,
Paul
BALANZI Support
I still haven’t received my order yet…
I still haven’t received my order yet and I ordered it on November 30th and when I track my order it keep saying it’s in Ohio
30 November 2024
Unprompted review
Reply from BALANZI
Hello there,
We’re truly sorry to hear about the delay with your order. We completely understand how frustrating it can be to wait longer than expected, and this is not the experience we aim to provide.
Please send us an email at support@balanzi.com with your order details, and we’ll look into this right away to ensure it’s resolved as quickly as possible.
We will be waiting for your response!
All the best,
Paul
BALANZI Support
Great purchase
Nice materials it feels good to have it on and it comes in a nice Balanzi jewelry bag
20 November 2024
Unprompted review
Reply from BALANZI
Hello there,
Thank you so much for your kind words!
We're thrilled to hear that you love the feel of your jewellery and appreciate the Balanzi jewellery bag it comes with. We aim to deliver not just quality pieces but also a special experience for our customers.
If you ever need assistance or have questions, we're always here to help. Enjoy your jewellery!
All the best,
Paul
BALANZI Support
Reply from BALANZI
Hello there,
Thank you so much for your kind review! We're thrilled that you chose our product as a special gift for your son and daughter-in-law this Christmas. It’s wonderful to hear you find it fancy – we hope they’ll love it just as much as you do!
If there’s anything we can do to make your gift-giving experience even more delightful, feel free to reach out. Wishing you and your family a magical and memorable holiday season!
All the best,
Paul
BALANZI Support
Reply from BALANZI
Hello there,
Thank you so much for your 5-star review!
We're thrilled to hear you love it! Your feedback means a lot to us, and we can’t wait to bring you more pieces you’ll enjoy just as much.
If you ever have questions or need assistance, we’re here for you. Thanks again for choosing us!
All the best,
Paul
BALANZI Support
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