Bakers Bands Limited Reviews 

299
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 48 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and stylish design of products, appreciating their excellent range and accurate descriptions. Many highlight the prompt and efficient delivery service. First-class customer service is also commended for being responsive and helpful, especially when resolving issues. However, some customers noted concerns regarding order fulfillment, experiencing delayed deliveries or difficulty accessing shipping information. A few others also felt that certain products had durability issues, like straps unraveling or breaking, or encountered problems with fit and compatibility.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many expressing satisfaction with the... See more

Quality

Customers consistently note positive experiences with quality, praising the good quality and appearance of... See more

Delivery service

People report positive experiences with delivery service, often highlighting quick and prompt arrivals, with... See more

Order

Customers had ambiguous experiences with order, with some finding the ordering process easy and receiving... See more

Service

Users describe positive interactions with service, highlighting its speed and efficiency. Many reviewers... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Strap arrived but no instructions and no link for online. On the positive they added a replacement awl to replace the one supplied and I needed it as the one supplied was bent. I hope the replaced pin... See more

Rated 5 out of 5 stars

This is the second magnetic loop band I’ve had for my Apple Watch and I can thoroughly recommend it. Great product very stylish matches the colour of the watch itself. Easily slipped on and off stays... See more

Rated 5 out of 5 stars

Great customer service! Gary Baker has his customers’ satisfaction paramount. I ordered a watch band but when it didn’t arrive in the stated time I asked for the status of my order. He thought it wa... See more

Rated 5 out of 5 stars

Bought a new metal strap for my Apple Watch, very pleased with the quality and looks great. Thanks for the advice and help given to enable me to take a link out to get a perfect fit, without which I w... See more


Company details

  1. Watch Store

Written by the company

At Bakers Bands, we know a thing or two about dressing up your smartwatch. We carry a range of straps for the Apple Watch and other smartwatches, keeping our clients in style. We specialise in bands and straps for smartwatches. We stick to our strength—and that’s focusing on offering top-quality bands & straps for smartwatches. Whether you’re an Apple Watch or Samsung Watch user, you’ll find a strap that suits your style & needs. And to keep everything interesting, we constantly update our collections with the latest bands—from solo loop & summer straps to genuine leather bands. Shop online with ease on our website. Browse through our website, and you’ll quickly find well-curated watch straps & bands. We have separate collection pages for products designed for Fitbit & Samsung smartwatches. And, of course, we put a premium on our Apple Watch bands. Whether you want genuine leather bands, Milanese loop bands or nylon sport loops for your Apple Watch, you’ll find a varied selection that will impress you. Enjoy looking at different options before buying one. Also, our website is Shopify ® Secure. You can rest assured knowing your data is highly encrypted as you check out. Your online orders and payments will be safe and secure. You can count on our customer support. Got questions about the products, shipping or returns? Feel free to contact us. Our email support is open Mondays through Fridays, from 8:30 AM to 5 PM. Kindly allow one to two working days for a reply.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

299 reviews

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Replied to 100% of negative reviews

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4.3

All reviews

(299)

136 reviews in the last 12 months

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Rated 5 out of 5 stars

The Apple Watch leather strap looks…

The Apple Watch leather strap looks great and fits perfectly - but it was the immediate and personal reply to a query which made my purchase from Bakers Bands stand out. I couldn’t recommend them enough. Thank you - if only every online experience was like this!

26 February 2025
Unprompted review
Rated 5 out of 5 stars

My first choice for watch straps

I always purchase my watch straps from Bakers and they look good and are of good quality. The last strap I bought was a new Apple colour but when I received this the colour is not great. I contacted Bakers and they refunded immediately. Thank you.

24 February 2025
Unprompted review
Rated 5 out of 5 stars

Really happy with leather watch strap

Really happy with leather watch strap, received quickly, good quality and helpful customer service. Was a gift and was a bit concerned it wouldn't be a good buy but it looks so smart I am now going to get myself one too!

20 February 2025
Unprompted review
Rated 5 out of 5 stars

Better than Apple!

First time ordering! Will be ordering again! Perfect fit to my watch! Great Quality, better than Apple genuine ones which charge a fortune they do!! Will defo recommend this company!

30 January 2025
Unprompted review
Rated 5 out of 5 stars

Lovely watch strap

Lovely watch strap. First choice of colour was brighter than expected from website photo, but contacted Gary for exchange item and received with no quibbles.

Great seller and would definitely purchase from him again.

18 December 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service!

Fantastic customer service!! I ordered the wrong colour and had lost the receipt. The item was replaced without issue and very promptly.
You can't get better than that!
Massive thank you to Gary at Bakers Bands Limited.

6 January 2025
Unprompted review
Rated 5 out of 5 stars

Exchange …

I contacted Baker Bands after receiving my watch band only to realise I had ordered the wrong size. I requesting assistance with arranging an exchange but today have received an email to advise the size needed is on its way free of charge. Certainly can’t complain at the customer service from Gary. Much appreciated.

6 January 2025
Unprompted review
Rated 5 out of 5 stars

Ordered Apple Watch strap for my wife 4 Xmas

Ordered Apple Watch strap for my wife for Christmas. Wife wanted a different style. Emailed Bakers and requested an exchange. They responded very quickly and sent out exchange item next day.
Excellent service. Would definitely recommend.

6 January 2025
Unprompted review
Rated 5 out of 5 stars

Ordered over the Christmas period and…

Ordered over the Christmas period and shop wasn’t helpful with updates saying it hadn’t been dispatched but was delivered in 2 working days. When questioned on whether this had been sent I got a response straight away

6 January 2025
Unprompted review
Rated 5 out of 5 stars

Customer service at its best

Customer service at its best!
I cannot recommend this company enough!
They have a great website showcasing all of their products, of which so many to choose from. It was easy to navigate and order from.
I ordered a Christmas present but ordered the wrong one, so I messaged Gary at bakersbands to see if I could change it for a different colour. I got a reply within an hour and my new order confirmation email. The replacement was delivered the very next working day. I was so stunned how quick, easy and efficient Gary was. It’s unheard of these days. Thank you for such a pleasant experience.
I would highly recommend!
Thanks again.

31 December 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service and product.- Starlight watch strap

I purchased an Apple Watch strap for Christmas without realising that I purchased the wrong colour. When I contacted Gary at Baker Bands to explain, despite exceeding the returns policy, Gary replaced the watch strap and sent the replacement item the next day without any quibble and FOC.

Excellent service and communication, the starlight watch strap is identical to the original Apple Watch strap. So happy.

I will purchase from this company again

31 December 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely worth 5 stars!!!

Absolutely worth 5 stars!!!

I had ordered the wrong size of Apple Watch strap for my son’s Christmas and contacted the company to see if I could return it. I received a very speedy response and although this was my fault entirely, I received a replacement a few days later. I cannot praise Gary highly enough. The customer service from this company is second to none!!

31 December 2024
Unprompted review
Rated 1 out of 5 stars

Hasn’t turned up.

Ordered on the 11th still no communication just a confirmation email of my order which is obviously automated. No reply to my email asking where my order is, they use a shop app to track but that also gives you no information what so ever. I’m pretty sure the band isn’t going to turn up and they’ll respond to this saying they don’t know what happened as they’ve sent it out.

Edit: Yes you responded when I posted a review and not before, we’ll see if it turns up.

11 December 2024
Unprompted review
Bakers Bands Limited logo

Reply from Bakers Bands Limited

Evening Dan,

Thank you for taking time to leave a review. I can see we have actually been emailing regarding your order tonight. As explained your order has left us (on Thursday last week). You selected the standard royal mail 2nd class postage option which at this time of year can take up to 5 working days. I would expect you to see your order any day now.

22/12 Update - Order tracking shows this has been delivered on the 19th.

Kind Regards,

Gary

Rated 2 out of 5 stars

Silicone Strap started degrading quickly

Silicone Strap started degrading after a few months of usage, with the metal sub frame showing through and catching as the months went on.

Emailed with pictures asking if this was normal and received no reply (1 month ago). Would’ve expected it to last longer and get a reply!

17 November 2024
Unprompted review
Bakers Bands Limited logo

Reply from Bakers Bands Limited

Thank you for taking the time to leave a review. We have checked our emails and cannot see anything from you. Please email us at sales@bakersbands.co.uk, and we will resolve this for you. Kind Regards,

Bakers Bands

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