I put my order in at 2am Wed. It was shipped the same day and delivered to my address by 4.15 Friday. Excellent service, good communication, product exactly as described. Will definitely shop there ag... See more
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Used the service for the 1st time last Friday 13th June at Barcelona. Saw the bags stacked carefully at the cruise terminal but unfortunately when I went to pick up from Barcelona airport both bags ba... See more
Company replied
We used this service yesterday and it was fantastic. We were a little bit apprehensive as we had never used this service before. However the Bags & Go rep at the cruise terminal spoke excellent Engli... See more
We booked online prior to disembarking our cruise in Barcelona yesterday. The "Bags to Go" desk was in the Cruise Terminal and the service was very quick and efficient. This service allowed us to wand... See more
Company details
Information provided by various external sources
Bags To Go is Australia's number one online factory outlet for Luggage, Handbags, Travel Accessories & Suitcases! Find A Cheaper Price? WE'LL BEAT IT!
Contact info
Gladstone Street 76, 2609, Fyshwick, Australia
- 1300 224 786
- enquiries@bagstogo.com.au
- bagstogo.com.au
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Great customer service
Great customer service. Helped me when I had a change of mind and made it very easy & quick hand over when I had arrived for collection.
Amazing!!!
I ordered 2 Disney suitcases and a back pack - really worried that I would not get them in time for travel, I called the staff and they told me that delivery had started and I would receive tracking soon, I had the items 2 days later!!! Amazing service, fast and efficient, love it! Great quality suitcases too!!!! So happy.
Fantastic Customer Service
Fantastic customer service and went above and beyond to assist.
The super quick shipping was a bonus as well.
Fast shipping excellent quality
Positive experience
Quick delivery considering the times we are in. Product great, good quality.
Lockdown luggage
I had to travel during lockdown while only click and collect was operating. Called the store and they were very helpful in terms of letting me know what was in stock versus what would need to be shipped in from interstate. Fast, easy collection on the day.
Fantastic communication
Fantastic communication, excellent products at reasonable prices.
Very quick delivery
Great product and delivery the next…
Great product and delivery the next day!!! I will be coming back! Thank you!
Quality at bargin prices
The sale process was very quick and easy. The bag was generally the same model as described, though there were some minor differences. I contacted BagsToGo and they were very quick in their response. Apparently the items pictured may sometimes be different as the manufacturer will sometimes make small alterations to their products. The main product was as described and the price we a bargin so I am still happy with the purchase
Super fast delivery and secure…
Super fast delivery and secure packaging!
Great customer service!
Excellent service every time I bought…
Excellent service every time I bought hand bags from you guys .
Fast delivery
Fast delivery, handbag + purse came well packed. No issues with parcel locker delivery.
Happy with purchase
Received the bag in reasonable time. The bag is just what I wanted. Thanks
Prompt delivery
Prompt delivery, well packed. Case as seen o website. Very pleased with my purchase😊
I placed an order online at 12.30am and…
I placed an order online at 12.30am and the product was dispatched within 12 hours and delivered by Aramex Couriers within five days from Canberra to Victoria which with the current delivery problems by Australia Post and others was a pleasant surprise, the product was on sale at the cheapest price available, I will definitely use Bags to Go again.
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