OZSALE Reviews

7,497  Excellent
TrustScore 4.5 out of 5

4.3

In the Women's Clothing Store category

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Rated 5 out of 5 stars

Great customer service on authentic products

Supplying such great authentic products at sale items is so beneficial because it becomes affordable for people who can’t afford to pay full price.
Great communication from purchase to the delivery of the items.
Thank you

Date of experience: 19 June 2023

Reply from OZSALE

Hi,

You're absolutely right! We understand the importance of offering authentic products at discounted prices, as it allows more people to access high-quality items without having to pay the full price. We believe that everyone should have the opportunity to enjoy great products, regardless of their budget, and we're glad that our sales provide affordability to those who may not be able to afford the regular retail prices.

We're also thrilled to hear that you had a positive experience with our communication throughout the purchasing and delivery process. We value clear and effective communication, as it helps ensure that you are well-informed and have a smooth experience from start to finish.

Thank you for your kind words, and we appreciate your support. If you have any further feedback or need any assistance, please don't hesitate to reach out to us. We're here to provide you with excellent products and exceptional service.

Thank you for choosing us, and we look forward to serving you again in the future!

Warm Regards,
OZSALE Team

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Rated 5 out of 5 stars

Entire shopping process went off without a hitch & delivery very fast.

I was most surprised to see some products I was after that were out of stock elsewhere available at OZSALE, yet these were drastically reduced! What a wonderful gift to be saving so much on items I'm happily using now. Your delivery was extremely quick, especially as I live outside of a large city and couldn't be happier with the overall process.

Date of experience: 12 June 2023

Reply from OZSALE

Hi Kristine,

Thank you for your wonderful feedback! We're thrilled to hear that we were able to surprise you with the availability of products that were out of stock elsewhere and that you found them at a drastically reduced price. We strive to offer a wide range of products at competitive prices, and we're glad that we could provide you with such a wonderful gift of savings.

We're also delighted to hear that our delivery was extremely quick, despite your location outside of a large city. Ensuring timely delivery is important to us, and we're glad that we met your expectations in this regard.

Your satisfaction with the overall process means a lot to us, and we're grateful for your positive experience. If there's anything else we can assist you with or if you have any further comments or suggestions, please don't hesitate to let us know.

Thank you for choosing our service, and we look forward to serving you again in the future with the same level of satisfaction! Enjoy your products!

Warm Regards,
OZSALE Team


Rated 5 out of 5 stars

One Happy Customer

Item was received exactly as described and as pictured. Was received in a timely manner and with no damage. Have purchased from Ozsale quite frequently especially of late and have thus far not been disappointed only impressed with their service. I will continue my positive shopping experience now and into the future and would be more than happy to recommend to anyone considering making a purchase, you'll be happy you did, stress free buying.

Date of experience: 22 June 2023

Reply from OZSALE

Hi San,

Thank you so much for your glowing review! We're thrilled to hear that the item you received from Ozsale was exactly as described and pictured, and that it arrived in a timely manner and without any damage.

We take great care in ensuring that our product descriptions and images accurately represent the items we offer, and we're glad to hear that we met your expectations in this regard.

It's fantastic to hear that you've had positive shopping experiences with us on multiple occasions, and we appreciate your continued support. We strive to provide exceptional service and a stress-free buying experience for our customers.

Thank you for your kind words and for recommending Ozsale to others. We truly value your satisfaction and look forward to serving you in the future with more great products and top-notch service.

If you ever have any further feedback or need assistance, please don't hesitate to reach out to us. We're here to make your shopping experience as enjoyable as possible.

Thank you again for choosing Ozsale!

Warm Regards,
OZSALE Team


Rated 5 out of 5 stars

Australian Shepherd UGG Unisex Homey…

Australian Shepherd UGG Unisex Homey Sheepskin Slippers - Lilac

Excellent price! Easy ordering, kept informed of order progress, fast delivery!

Love my new slippers, beautiful colour, superb quality, they fit true to size and so so warm and comfy!
🌟🌟🌟🌟🌟

Date of experience: 21 June 2023

Reply from OZSALE

Hi Mandy,

Thank you for your feedback! We're thrilled to hear that you had a positive experience with your Australian Shepherd UGG Unisex Homey Sheepskin Slippers in Lilac. It's great to know that you found them at an excellent price and that the ordering process was easy.

We strive to keep our customers informed about their orders, and we're glad that we were able to provide you with updates on the progress. Additionally, we're pleased to hear that the delivery was fast, ensuring you received your slippers promptly.

It's wonderful that you love your new slippers! The beautiful color, superb quality, and the fact that they fit true to size are all aspects we pay close attention to. We're delighted that they are warm and comfy, providing you with the comfort you deserve.

If there's anything else we can assist you with or if you have any further comments or suggestions, please don't hesitate to let us know. Enjoy your cozy and stylish slippers!

Thank you for choosing our services, and we look forward to serving you again in the future with the same level of satisfaction!

Warm Regards,
OZSALE Team


Rated 5 out of 5 stars

Quick delivery and great price

Delivery was quick and the prices great. The suitcases themselves are good quality and are exactly as I would expect then to be from their description and photos.

Date of experience: 21 June 2023

Reply from OZSALE

Hi Nat,

We appreciate your feedback! It's fantastic to hear that you experienced quick delivery and found our prices to be great. Providing prompt and reliable delivery, as well as competitive pricing, is important to us, and we're glad that we met your expectations in these aspects.

We're also pleased to know that the suitcases you ordered are of good quality and match your expectations based on their description and photos. Ensuring that our products meet or exceed customer expectations is a priority for us, and we're delighted that we succeeded in this case.

If there's anything else we can assist you with or if you have any further comments or suggestions, please feel free to let us know.

Thank you for choosing our services, and we're glad that we could provide you with a positive shopping experience and high-quality suitcases!

Warm Regards,
OZSALE Team


Rated 5 out of 5 stars

Impressive Experience All round!

Impressive Experience All round!
We ordered a pair of dock siders; the price was extremely competitive; the shoes arrived in around 3 days after ordering; once received, shoes were great quality and fit perfectly.

Date of experience: 19 June 2023

Reply from OZSALE

Hi Deb,

Thank you for sharing your impressive experience with us! We're delighted to hear that your overall experience was positive. From the competitive pricing to the timely delivery and the excellent quality and fit of the dock siders, it sounds like everything went smoothly.

Providing competitive prices, prompt delivery, and high-quality products is important to us, and we're glad that we met your expectations in all these aspects. If there's anything else we can assist you with or if you have any further comments or suggestions, please feel free to let us know.

Thank you for choosing our service, and we look forward to serving you again in the future with the same level of satisfaction! Enjoy your new dock siders!

Warm Regards,
OZSALE Team


Rated 5 out of 5 stars

Great products

My order was delivered in a very timely manner & I couldn’t be happier with the products I received. True to there description

Date of experience: 16 June 2023

Reply from OZSALE

Hi Sally,

Thank you for your feedback! We're delighted to hear that your order was delivered promptly and that you are extremely satisfied with the products you received. Ensuring timely delivery and providing accurate product descriptions are important to us, and we're glad that we met your expectations in both aspects.

If there's anything else we can assist you with or if you have any further comments or suggestions, please feel free to let us know.

Thank you for choosing our services, and we're thrilled that we could provide you with a positive shopping experience and products that match their description!

Warm Regards,
OZSALE Team


Rated 1 out of 5 stars

Contact No 5927157 sold under false pretences

Contact No 5927157. Womens boots described as leather and US M 11. They arrive and are very cheap thin man made and the size is well beyond size 11, more like men’s 11(1.5 sizes bigger) contact seller who offers no explanation of false material and claims M is for medium fit. After offering photos with a tape measure showing these boots are EUR 45/46 not 43 I request a refund only to get an address in America and returns are at my cost which will be $60 (the price of the boots). Despite the item sold to me being not what I ordered on man made materials alone the description remains on the website DO NOT buy wildfire boots they are scammers

Date of experience: 04 July 2023

Reply from OZSALE

Hi Bec,

Thank you for your review and I am sorry that you are not happy with the item received. This item is being shipped directly from our supplier. Hence, this has been escalated further to our supplier for a resolution. Please provide 2 to 3 business days for them to get back to you with an update.

Warm regards,
OZSALE Team


Rated 5 out of 5 stars

Amazing value

Amazing value on my regular makeup, so I stocked up. Shipping price was reasonable and delivery was super fast. Great communication along the way.

Date of experience: 19 June 2023

Reply from OZSALE

Hi Fiona,

Thank you for your feedback! We're thrilled to hear that you found amazing value on your regular makeup and took the opportunity to stock up. Offering competitive prices is important to us, and we're glad that we could provide you with such a great deal.

We're also pleased to know that you found the shipping price reasonable and that the delivery was super fast. Ensuring timely delivery is a priority, and we're glad that we exceeded your expectations in this regard.

We strive to maintain clear and effective communication with our customers, and we're delighted to hear that our communication along the way was great.

If there's anything else we can assist you with or if you have any further comments or suggestions, please don't hesitate to let us know.

Thank you for choosing our services, and we look forward to serving you again in the future with the same level of value, fast delivery, and excellent communication!

Warm Regards,
OZSALE Team


Rated 5 out of 5 stars

My ordered was delivered on time.I am…

My ordered was delivered on time.I am happy with my tote Lacoste bag. This is my new favourite bag. I love that I can put so many stuff inside it; documents, water bottle, books, bible, make up etc. Also I ordered T- sirts for my son and I'm happy with them. Thank you.

Date of experience: 15 June 2023

Reply from OZSALE

Hi Fay,

Thank you for your feedback! We greatly appreciate it. We're delighted to hear that your order was delivered punctually, and we're thrilled that you are pleased with your new Lacoste tote bag. It's fantastic to know that the bag has quickly become your favorite, offering ample space to accommodate various items such as documents, a water bottle, books, a Bible, and makeup. We strive to provide stylish and practical products, and we're pleased that we met your expectations in this regard.

Additionally, we're glad to hear that you ordered T-shirts for your son, and that you are satisfied with the quality. We take pride in offering high-quality products for all members of the family, and we're delighted that we could meet your needs.

If there's anything else we can assist you with or if you have any further comments or suggestions, please do not hesitate to let us know.

Thank you for choosing our services, and we're overjoyed that we could provide you with a positive shopping experience and items that you and your son are happy with!

Warm Regards,
OZSALE Team


Rated 5 out of 5 stars

Good

From order, notification to me and delivery was Excellent. I was really happy with everything. I will order more products from your company. Thank you, Eva.

Date of experience: 19 June 2023

Reply from OZSALE

Hi Eva,

Thank you so much for your kind words, Eva! We're thrilled to hear that your experience from placing the order, receiving notifications, and the delivery process was excellent. Providing a smooth and efficient experience for our customers is a top priority, and we're glad that we met your expectations.

We're also delighted to hear that you were really happy with everything. Your satisfaction means a lot to us, and we appreciate your support.

We look forward to serving you again in the future and providing you with more great products and excellent service. If there's anything else we can assist you with or if you have any further comments or suggestions, please don't hesitate to let us know.

Thank you for choosing our company, Eva!

Warm Regards,
OZSALE Team


Rated 1 out of 5 stars

The site is not that user-friendly

The site is not that user-friendly and having no means of instant contact with someone is frustrating if a mistake is made there is no support or help.
when making my first purchase the description of the item was incorrect so I had to wear the cost of the return as a change of heart. Then once I went to use the voucher/credit it didn't process. I followed the procedure asking for help but with no response in time before the goods were sent and Im now having to spend more money through this company. Im very frustrated and will never use this company again as when they do respond they hide behind your mistakes and say they are not at fault or willing to help you without you always wearing the cost.

Date of experience: 05 July 2023


Rated 5 out of 5 stars

Happy Smooth Purchase

Wonderful customer service. The website is easy to use. Highly recommend to people who is looking for good quality stuff with reasonable pricing and fast shipping.

Date of experience: 12 June 2023

Reply from OZSALE

Hi Betty,

Thank you for your wonderful feedback! We're thrilled to hear that you had a wonderful customer service experience and that you found our website easy to use.

We take pride in providing good quality products at reasonable prices, and we're glad that it met your expectations. Ensuring fast shipping is also important to us, and we're glad that we were able to deliver your order promptly.

Thank you for recommending our services to others who are looking for similar qualities. Your support and satisfaction mean a lot to us.

If there's anything else we can assist you with or if you have any further comments or suggestions, please feel free to let us know.

Thank you for choosing us, and we look forward to serving you again in the future with the same level of satisfaction!

Warm Regards,
OZSALE Team


Rated 5 out of 5 stars

Bought many products from OZSALES site

Bought many products from OZSALES site. Sales many good products. Items as described with good prices and fast delivery. Customer services also provide prompt response when in needed. I am very happy shopping with you.

Date of experience: 28 June 2023

Reply from OZSALE

Hi Nga,

Thank you for your wonderful feedback! We're delighted to hear that you have had such a positive experience with OzSale. It's great that you have found many good products on their site, and that the items you received matched the descriptions and came at good prices. Fast delivery is always a plus when shopping online, and it's fantastic that OzSale has been able to provide that for you. Prompt and responsive customer service is also a valuable aspect of a satisfying shopping experience.

We're thrilled that you are very happy with your shopping experience with OzSale. If you ever need any further assistance or have more feedback to share, please don't hesitate to let us know. Happy shopping!

Warm Regards,
OZSALE Team


Rated 5 out of 5 stars

Fantastic service and price

Fantastic price on the Polo Ralph Loren slippers I purchased for my husband and were delivered within the week. Will definitely purchase from your company again. Thank you for your prompt service.

Date of experience: 14 June 2023

Reply from OZSALE

Hi Graham,

I'm thrilled to hear that you found a fantastic price on the Polo Ralph Lauren slippers you purchased for your husband and that they were delivered within the week. It's great to know that you had a positive experience with the pricing and delivery. Thank you for choosing our company, and we look forward to serving you again in the future. Your satisfaction is our priority, and we appreciate your kind words about our prompt service.

If you have any more comments or need assistance with anything else, feel free to let me know. I'm here to help!

Warm Regards,
OZSALE Team


Rated 1 out of 5 stars

I now understand why I can't leave…

I now understand why I can't leave reviews of the products. I got an item which was useless, returned it, they already have it as per australia post but they haven't refunded me.

Date of experience: 21 May 2023

Reply from OZSALE

Hi Tina,

Thank you for your review and I apologize for any inconvenience this may have caused you. If there's anything specific you'd like to discuss or if there's a problem you encountered, please let me know, and I'll do my best to assist you.

Warm regards,
OZSALE Team


Rated 5 out of 5 stars

The deals are great value

The deals are great value. The return and refund are fair and easy to organise. The delivery is usually prompt and timely

Date of experience: 20 June 2023

Reply from OZSALE

Hi Linda,

Thank you for your feedback! We're thrilled to hear that you find our deals to be of great value. Providing competitive pricing and value for our customers is a priority for us.

We're also glad to know that our return and refund process is fair and easy to organize. We understand that sometimes returns are necessary, and we aim to make the process as hassle-free as possible.

Ensuring prompt and timely delivery is important to us, and we're pleased that we generally meet your expectations in this regard.

If there's anything else we can assist you with or if you have any further comments or suggestions, please feel free to let us know.

Thank you for choosing our services, and we look forward to continuing to provide you with great value, fair returns, and prompt delivery!

Warm Regards,
OZSALE Team


Rated 5 out of 5 stars

High brand items with low price tags

All items ordered were exactly what they were advertised on the website, very good value and Everything ordered arrived very quickly

Date of experience: 18 June 2023

Reply from OZSALE

Hi Jane,

Thank you for sharing your positive experience with us! We're thrilled to hear that all the items you ordered were exactly as advertised on our website. Providing accurate product descriptions and delivering what we promise is important to us.

We're also glad to know that you found our products to be of very good value. We strive to offer competitive prices without compromising on quality.

Additionally, we're delighted that your order arrived quickly. Timely delivery is a priority for us, and we're pleased that we could fulfill that expectation.

If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to let us know. We appreciate your support and look forward to serving you again in the future!

Warm Regards,
OZSALE Team


Rated 1 out of 5 stars

I can never get a proper message to…

I can never get a proper message to ozsale about my issue. My account is not accessible. I have received message notifications but cannot access them. Wouldn't be recommending this site to anyone! There should be a phone number to talk to someone. Not at all happy

Date of experience: 19 June 2023

Reply from OZSALE

Hi Jan,

Thank you for your review and I am sorry you are not happy with the experience you had. Please let me know the order number you are referring to and I will be happy to assist you.

Hope to hear from you soon.

Warm regards,
OZSALE Team