Bagista Reviews 

1,568
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 149 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that items are often in pristine, immaculate condition and exactly as described, frequently indistinguishable from new. Many people appreciate that bags come with authentic certificates and are carefully handled and beautifully wrapped, ensuring peace of mind with their purchases. The service is highlighted as professional, efficient, and smooth, with many appreciating the excellent communication and quick updates throughout the process. Reviewers also commend the staff for being incredibly helpful, knowledgeable, and going above and beyond to ensure a pleasant and hassle-free experience.

What people talk about most

Product

People report positive experiences with product quality, often finding items to be in pristine or mint... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism, efficiency, and... See more

Staff

Users describe positive interactions with staff, consistently praising their professionalism, responsiveness,... See more

User experience

Clients share positive opinions on user experience, frequently describing it as seamless, smooth, and easy,... See more

Quality

Customers had positive experiences with quality, consistently reporting that items arrived in pristine, mint,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

1. Context • Been to x6 different stores to enquire selling my Mini Lady Dior • Bagista was my final stop recommended by a previous shop 2. First Impression • Attended to ASAP • Hand... See more

Rated 5 out of 5 stars

If you want your items to be handled with care and sold quickly, then sell with Bagista. Unlike many other resellers, Bagista carefully handle your bags and don’t leave them lying around anywhere or... See more

Rated 5 out of 5 stars

I have just bought and sold a bag in Bagista and both processes were so easy. I’m delighted with my new bag and my selling experience was equally great. Special thanks to Dominic, who went above and... See more

Rated 5 out of 5 stars

As soon as I walked in Charleen who assisted me was incredibly pleasant , cheerful, helpful, and honest about what bag suited my frame on the 2 Hermes Constance bags I was interested in. I will be goi... See more


Company details

  1. Shopping & Fashion

About Bagista

Written by the company

Bagista is your online shopping destination for luxury handbags and accessories.

Bagista aim to provide a platform where fashion conscious individuals can build a community and trusted marketplace to re-cycle their luxury accessories. We offer a carefully curated range of brands and designers, with a focus on Chanel, Hermès and Louis Vuitton.

Bagista strive to offer a selection of both pre-loved and brand new bags, providing our community of bag-lovers with an eclectic mix of one-off pieces to choose from, no matter your preference.

Established in 2014, Bagista has forged a strong reputation for providing exceptional customer service alongside a seamless online service helping clients to buy, sell or swap their unwanted new or pre-loved designer accessories.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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Asks customers to review

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Replied to 50% of negative reviews

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4.9

All reviews

(1,568)

149 reviews in the last 12 months

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Rated 5 out of 5 stars

Simply Amazing

Simply amazing experience selling my luxury bags with Bagista, really professional from start to finish. Communication was clear and consistent, and the team were always polite, patient, and reassuring throughout the whole process. Special thanks to Dominykas and Mindy for making everything so smooth and stress-free. Highly recommended.

20 January 2026
Unprompted review
Rated 5 out of 5 stars

First time customer

My first experience buying from this company, and it was faultless.
I big thanks to Dominykas my SA.
Will definitely purchase more bags from Bagista

17 January 2026
Unprompted review
Rated 5 out of 5 stars

I highly recommend Mindy for her…

I highly recommend Mindy for her exceptional service and professionalism. She is always attentive, reliable, and genuinely committed to delivering the best experience every single time. What stands out most about Mindy is her consistency, no matter the situation, she goes above and beyond to ensure everything is done perfectly.which has led me to buy a couple of bags.
Working with her has made things so much easier for me, and I truly appreciate the care, dedication, and positive attitude she brings to her work. Thank you, Mindy, for always delivering great service. It never goes unnoticed.

6 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

I purchased my dream bag yesterday afternoon and it arrived early this morning. The bag is beautiful and exactly as described. Bagista customer Service is excellent (a lovely lady rang me to finalise my purchase to make sure I received it before Christmas). I am very happy!

22 December 2025
Unprompted review
Rated 5 out of 5 stars

Great selling experience

Knowledgeable and helpful team. Made the entire selling process smooth and hassle free. Even though my bag took a while to see I can see it regularly promoted on the social media channels and the team actively reached out to discuss potential offers

19 December 2025
Unprompted review
Rated 5 out of 5 stars

I had an absolutely amazing experience…

I had an absolutely amazing experience selling with Bagista. From the very beginning, their team was incredibly professional, knowledgeable, and supportive. They guided me through every step of the process with clear communication and genuine care, making what could have been a stressful experience feel smooth and effortless.

What truly stood out to me was their attention to detail and their commitment to transparency. They handled my items with the utmost respect and provided honest, fair evaluations, which made me feel confident and valued as a client. The entire process was efficient, organised, and handled with real expertise.

Bagista’s professionalism, integrity, and excellent customer service exceeded all my expectation in all my sales. I couldn’t have asked for a better selling experience, and I highly recommend them to anyone looking for a trustworthy and seamless luxury resale experience.

9 December 2025
Unprompted review
Rated 5 out of 5 stars

Great service from Bagista again

Great service from Bagista again, this is the third bag I’ve had from them. This time I bought online after talking to Charleen who was very helpful, answered all my questions, and got the bag to me quickly and efficiently.

21 November 2025
Unprompted review
Rated 5 out of 5 stars

Great as always

I have been selling my bags to this company for many many years, they are very trustworthy and the process is ALWAYS very quick, don’t hesitate to sell to Bagista.

19 November 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service. sent pictures before purchase and answered any of my questions. Arrived in time for my Birthday and is just perfect. Great quality and as described.

15 November 2025
Rated 5 out of 5 stars

Perfect condition YSL crossbody bag!

First time I'd used Bagista, ordering a small YSL crossbody bag. Came quickly and it is perfect! You wouldn't know it's preloved! All the details included in the box. Great service and would recommend. Will definitely use again. Thank you!

4 November 2025
Unprompted review

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