BAG&BONES Reviews 

254
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 65 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the beautiful design and exceptional quality of the products, noting that these artistic items add real style and impact to their homes. Consumers also highlight the prompt delivery service and secure packaging that consistently keep delicate items safe during transit. People find the ordering process remarkably simple and appreciate the fast, helpful communication provided by the team whenever they make a purchase. Many buyers enthusiastically recommend this independent business to others and eagerly look forward to adding more unique pieces to their growing home collections.

What people talk about most

Product

People report high satisfaction with the product range, praising the excellent quality and unique, funky... See more

Quality

Customers consistently note positive experiences with quality, highlighting that items are fabulous,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently noting fast shipping times and items... See more

Service

Consumers find service to be positive, highlighting quick, efficient experiences, great communication, and... See more

Order

Customers had positive experiences with order, consistently highlighting how easy it is to place orders and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent customer care, great communication and everything was so easy not only deal with them but ordering and delivery. I really can’t complain about a thing. Items I got are absolutely beautiful a... See more

Rated 5 out of 5 stars

Purchased an ex-display melting lolly for £19.99 expecting a few flaws but nope, no scratches, no discolouring, I am more than impressed and delivery was quicker than the time frame given. Excellent 1... See more

Rated 5 out of 5 stars

Ordered gold paint pot, was really worried it would arrive broken, packaging brilliant, well done. Third purchase all have been great, highly recommend top quality thanks

Rated 5 out of 5 stars

Bag&Bones offers a truly original and exciting range of products. I’ve always found them to be of the highest quality and they add real style and impact to my home. Beautifully packaged and fast deliv... See more


Company details

  1. Neon Sign Shop
  2. Decoration and Interior Design Store
  3. Lighting Store
  4. Sign Shop

Written by the company

BAG&BONES is an innovative LED neon art and homewares label, grounded in high quality, unmistakable design. Established in 2016, BAG&BONES is a small independent British company based out of our London studio.


Contact info

4.9

Excellent

TrustScore 5 out of 5

254 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(254)

64 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent products

Bag&Bones offers a truly original and exciting range of products. I’ve always found them to be of the highest quality and they add real style and impact to my home. Beautifully packaged and fast delivery. Excellent shopping experience.

1 June 2026
Rated 5 out of 5 stars

I am now on my sixth product from bag…

I am now on my sixth product from bag and bones! Started my obsession with the gold paint pot which I fell in love with. Everyone comments on it. Packed really well and good delivery, fabulous quality-would recommend.

14 June 2026
Unprompted review
Rated 5 out of 5 stars

Snazzy addition to the home

Well packaged and all arrived in one piece. Such a snazzy addition to our home. We love the melted Lolly and have already had to buy one for my Mum who continually threatened to take it home to her house!

29 April 2026
Rated 5 out of 5 stars

First time I had brought from here…

First time I had brought from here after following their page for years and wasn’t disappointed. Brought a ex display item in the sale. Excellent condition for ex display. Delivery was great, quick and packaged well. If I would totally recommend!

19 February 2026
Unprompted review
Rated 5 out of 5 stars

It's art, but you can own it

I love having actual art in my home. I had no idea I could do that until I discovered Bag&Bones. Everything is carefully put together and packaged, and everything brings joy to my home and my life whenever I see it. Six stars out of five.

2 February 2026

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