Backcountry Gear Reviews 5,139

TrustScore 2 out of 5

1.9

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Rated 1 out of 5 stars

This company sends out notices of great sale prices almost daily, but the links to those sales show almost exclusively full priced items. I’ve been unsuccessful a number of times when trying to f... See more

Rated 1 out of 5 stars

Merchant sent wrong product and wouldn't allow return of product. No information on ad stating this is a dynamic rope. Check it out for yourself. Pet4m477-35-turquois-70mm Petzl Mambo 10.1 Back... See more

Rated 1 out of 5 stars

I have ordered from Backcountry Gear on two separate occasions (about a year apart). On both occasions, within about a month after purchasing from them, my credit card was used for fraudulent purch... See more

Rated 5 out of 5 stars

Consistently offers the best deals across its competitors. Quality is top tier. Their customer service is quick, courteous, and understanding. I was able to get a price adjustment turned around within... See more

Company details

  1. Recreation Center
  2. Hobby Store

Information provided by various external sources

Specialty equipment for mountaineering, hiking, backpacking, skiing, camping, climbing, and backcountry use.


Contact info

1.9

Poor

TrustScore 2 out of 5

5K reviews

5-star
4-star
3-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great product, great service!

Great product, great service!
Item arrived shortly after ordering in perfect condition. Price was very good after discount. Thanks!

12 November 2019
Unprompted review
Rated 5 out of 5 stars

Good prices, good communication

Items ordered were well-priced, but back ordered. Backcountry Gear communicated promptly with an accurate estimate of when they would ship. Items arrived inside the estimate.

9 November 2019
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. My order was delivered earlier than promised and was as I ordered.

7 November 2019
Unprompted review
Rated 5 out of 5 stars

My experience was fantastic

My experience was fantastic! Though the product was out of stock when I ordered it, your communication about the expected receipt date into your stock and subsequent ship date to me was accurate and timely. When a product is out of stock, it's all about communicating the status of the order and with that, you rocked!

6 November 2019
Unprompted review
Rated 5 out of 5 stars

Happy Backpacker

Really good prices on premium gear. Picked up an awesome winter Sleeping Bag and then a 38L Pack that I will use in the spring for 25% off plus free shipping - the lowest prices I have seen for those items (and I look around constantly). They really made my winter with the Sleeping Bag. Going to be nice and warm. Will be back.

6 November 2019
Unprompted review
Rated 5 out of 5 stars

It's always 'GREAT' when a Customer finds a MUCH LOWER PRICE!

It's always 'GREAT' when a Customer finds 'In This Case' a 'MUCH LOWER PRICE' for a simple 8 oz Plastic Alcohol Fuel Bottle with it's manufacturer's Expensive Name permanently printed on the bottle 'plus' the ridiculous high American profit markups making these Vargo Fuel Bottle (s) way over priced! I have purchased several other products at Backcountry Gear all at lower prices, without any doubt BCG has 'Earned' a life long 'Customer! As I always do with all my online retail (and some wholesale) store owners and staffs 'I wish them all Good Health' & may they continue to enjoy great success in their businesses. Thank You Backcountry Gear : )

5 November 2019
Unprompted review

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