Babyonlinedress Reviews 

461
TrustScore 2.5 out of 5

2.4

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Rated 1 out of 5 stars

They are scammers my daughter ordered a dress or her upcoming prom standard size and the dress looks cheap and came falling apart and don’t fit. She been trying to get a return label to send it back a... See more

Rated 1 out of 5 stars

So let me tell y’all don’t waste y’all time spending money on this company at all I did rush order and expedited shipping and still had to cancel my order why does it take a month for rush order whe... See more

Rated 5 out of 5 stars

Had no problems with this company . They have been very helpful and tried there best to do whatever we asked . My daughters wedding dress is beautiful and fits her perfectly . They also made... See more

Rated 4 out of 5 stars

I sent email requesting more discount to cover extra alteration since the dress is too big and they honor my request. They paid extra to have it tailored to my measurements. The dresses are beautiful... See more

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2.4

Poor

TrustScore 2.5 out of 5

461 reviews

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Asks customers to review

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Replied to 25% of negative reviews

Typically replies within 2 weeks

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2.4

All reviews

(461)

31 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Prom dress- babyonlinedress

At first I was worried that the dress wouldn't look like the picture and also about the arrival of the dress. I emailed them and they responded every time I did and reassured me that the dress would arrive on time. They made sure it came earlier than expected, so that I can make adjustments if possible. When the dress arrived it looked exactly like how it was in the picture and it fit perfectly. I have curves and it definitely complimented my curves. Overall my dress was the best at prom, everyone loved it. I would just say if your order your dress online definitely order it at a month in advance to the date of the event.

29 May 2017
Unprompted review
Rated 1 out of 5 stars

Do not buy

This company is the worst. I ordered a dress from them and it came extremely poorly sewn. The bottom was uneven, the zip was uneven, the sleeves were made of stiff curtain fabric and the bodice was see-through (not lined at all) . the dress was the wrong size even though i gave them exact measurements as well. I asked for a refund but they are refusing to give one.. Appalling!!!!!!

25 May 2017
Unprompted review
Babyonlinedress logo

Reply from Babyonlinedress

For this customer's dress, we have gave her the address, hope she can returned the dress to us and then we can arrange the refund. However she wanted to keep the dress and wanted us arrange the refund.

Rated 5 out of 5 stars

I'M SO HAPPY I TOOK THE RISK!!!

I honestly feel like no matter what you're taking a risk ordering from this site. I was SO NERVOUS to order I read through so many reviews watched so many YouTube videos but I decided to take that risk. I know you are going through the same thing and so confused on wether to order or not because of the mixed reviews. I swear I'm not some paid review this is whole heartedly how I feel. MY DRESS IS AMAZING. It came a week and 2 days earlier then it was suppose to. The first thing I did was contact customer service and I was emailing someone named karasui. He/ she was amazing!!! I probably emailed over 14 times and they replied back as soon as they could with amazing customer service. You have to remember the time difference. There it is 3 am when in America it's 3 pm. I told Karasui that the due date that it was suppose to come was really cutting it close to my prom and somehow I guess she worked her magic and got it here a week earlier! Opening that package I was so nervous but when I saw the dress it looks just like the pic! Exactly like it, it actually looked even better in person the detailing. I put in my custom measurements but it's a little to big which is completely fine because I would rather it be to big than small I can easily get it tailored. I repeatedly told Karasui I wanted the dress just like the picture nothing changed and repeatedly asked her to make sure those details were on the dress. I feel like the people who have a problem ask to change things on there dress and there is miscommuncation. If you are going to order order same as picture!!! I also feel like some people were just unlucky. Ordering you are taking that risk but I am so happy I took it!!! If you have questions for me or want to see photos of the dress email me at Julianna.deckard @ gmail.com I will be glad to help and answer any questions.

23 May 2017
Unprompted review
Rated 1 out of 5 stars

Its a scam

Its a scam, save your money, shop somewhere else. Its a fraud website. I had a very untrustful experience, I ordered a dress from here, which never arrived, & neither did they refund the money & went remote silent when I emailed them. Horrible experience

21 May 2017
Unprompted review
Rated 5 out of 5 stars

Dress

Their customer service is great. I was a little bit worried about the dress but when it came it was beautiful it was just like the picture. The shipping was super fast too it took 3 days to ship my dress. Overall i really an impress with the quality of the dress for a cheap price.

15 May 2017
Unprompted review
Rated 5 out of 5 stars

OMG!!!! PLEASE READ.

Omg, I dont know where to start!!!
First let me just say if you are unsure if ordering a dress from babyonline dress...DONT BE. I have read review after reviews and i was still nervous to purchase with this being my wedding plus i had so little time left. I finally went ahead and ordered the dress. Karasui was FANTASTIC with keeping intouch with me through email. I purchased the dress April 13th and i received it on May 7th. It came sooner than i was told which wqs exciting. I could believe what i saw 😢 it was my wedding dress. It was BEAUTIFUL!!!! The fabric was good thick gorgeousgorgeous. I got sooo many great compliment. I cant stop looking at the dress. Im so thankful that i took my chances with babyonlinedress. My advise will be to go to a place that can measure you for perfect alterations before you purchase your dress so that it can fit your shape perfectly. They do alow you to put in your measurements so take advantage of that. I will post pictures to my instagram if you would like to see the dress on May 12th. Instagram account : @Seantiearra_

9 May 2017
Unprompted review
Rated 5 out of 5 stars

Beautiful 😍

This is my 4th time buying dresses from @babyonlinedress. And every time I do i just fall more and more in love with these gowns. My very first dress was in 2015 , that's my wedding gown so beautiful 😍 then i bought a gown for my sister to wear to my reception, she loved it. In 2016 i bought another gown for myself and my mother for a wedding but the wedding got canceled but I still got to wear it to another wedding reception in 2017 April 3rd and so did mom.we both love our gown.
I always buy all my dresses from babyonlinedress.the shipping is super fast and the gown is exactly as shown in the pictures. Very quality dresses .to be honest they always come up with very pretty design and patterns. I can't wait to order my next dress. I recommend babyonlinedress to anyone who is looking for a any type of gown may it be a wedding dress or prom /evening etc babyonlinedress have it all.
Thank you @babyonlinedress for my gowns i love it. Can't wait to pick out my next dress 😊☺

7 May 2017
Unprompted review
Rated 4 out of 5 stars

Honest Babyonlinedress Review

I love my dress. It looks like the picture. The original dress was gold top and a white mermaid style. I changed the color of the dress to burgundy mermaid style with a gold top. I recommend going a size up. I love their customer service. Very good quality. The price was great. I recommend talking to customer service to see your update with your order. I gave it a 4/5 because the order came a week late.

5 May 2017
Unprompted review
Rated 5 out of 5 stars

At first i was really nervous about …

At first i was really nervous about buying from this website because there was a few good review and alot of bad ones but i decided to try it out and i'm happy i did the dress i received is beautiful the quality is great .....i'm inlove i will be ordering from them very soon

4 May 2017
Unprompted review
Rated 4 out of 5 stars

My Dress Came Finee

I Honestly Thought My Dress Wasnt Going To Come But It Only Took A Month For My Dress To Come.. My Dress Was Beautiful Except In The Picture It Look Like They Had Feathers At The Bottom Of The Dress But They Replace It With Roses Which I Didnt Mind. Im Assuming Since I Had Gotten Another Color They Didnt Have The Feathers. But I Am Glad Tht This Dress Came Out Right Because I Thought It Wouldnt!

4 May 2017
Unprompted review
Rated 4 out of 5 stars

last min

Ok so I order the dress then seen all the the bad reviews but let me tell you for the price of the dress I'm very surprised at the work on the dress it niece for the price !! The dress had a Satan bottom and beaded top we had to get it taken in a little but my daughter looked so pretty for prom that I cried and that's something I really don't do we had a hard time this year with my daughter father being out the pictures money is not a a problem when it comes to our daughter but this year I had to do all the financial part he does so we had a budget for every thing I'll say this was 200 well spent I'd say !

4 May 2017
Unprompted review
Rated 3 out of 5 stars

So I'm tell you now this dress looks …

So I'm tell you now this dress looks nothing like the picture .The top is not that dark its a yellow gold. I got it in a size 2 but its really big. The tutu on the dress isn't as puffy in the pic but its still a nice dress in all honesty. For this price the remake is not bad. The shipping came early it was supposed to come on may9. I got it in the mail by DHL today at 8:00. If comes it big go to a tailor you really don't need a refund. I got the dress in yellow gold( cuz thats the color) and white.

2 May 2017
Unprompted review
Rated 3 out of 5 stars

You should go for it!!!

They have great customer service but you will have to be up around 11pm because of the time difference, they respond back quick and help you with all your questions you have to ask. my dress came BEAUTIFUL but the shirt part of my dress was a little different from the dress in the picture. Their shipping is great if you order early but for people who order late they have a rush order and you pay extra 40 to 50 bucks for them to make your dress before everyone else. My over all experience is that it was great and i will be ordering from them again!!!

1 May 2017
Unprompted review

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