Babymore Reviews 

166
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We bought a babymore Eva sleigh cotbed second hand but unfortunately the fixings provided were not sufficient. We contacted babymore and they sent us what was required free of charge! Really impressed... See more

Company replied

Rated 5 out of 5 stars

My experience with Babymore has been excellent. I purchased Babymore Eva Cot and it has been amazing. It has grown with my child, he is now 2 years old! Customer service at Babymore is very helpful an... See more

Company replied

Rated 5 out of 5 stars

I have the chia travel system and unfortunately misplaced my carseat adaptors and bumper bar. Emailed the company and they were fast at organising getting new ones sent out! Absolutely amazing and the... See more

Company replied

Rated 5 out of 5 stars

We are delighted with our Babymore Eva Sleigh Drop Side Cot Bed. We used it for our first child and are now getting it ready to use for our second, which is a testament to its durability and long-... See more

Company replied

Company details

  1. Baby Store
  2. Children's Furniture Store

About Babymore

Written by the company

Shop Cribs Shop Cot Beds Shop Nursing Chairs Shop Nursery Room Sets Shop Pushchairs Shop Car Seats Shop Mattress

Babymore, a renowned nursery brand and leading supplier of baby products. Our vision is to create unique, stylish designs that are expertly crafted with the utmost care to help families start their new journey together.

With changes in lifestyle, technology, safety and fashion, Babymore products meet the diverse needs of parents seeking convenience, style and value.

Designed in the UK, through research and our own invaluable experience as parents, Babymore offers a wide range of innovative award-winning products, from cribs, cots, cot beds, nursery furniture and complete room sets, to pushchairs and car seats.

The Babymore collection embraces traditional timeless designs as well as the latest trends so that whatever your requirements, we have everything you need for your precious bundle from birth and beyond!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

166 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 80% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(166)

26 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Our beautiful sleigh cot

We purchased a beautiful sleigh cot. We had to choose the space-saving size rather than a standard size, which proved to be hard to get, especially the grey version that we wanted.
Babymore were able to offer this at a great price but it had to be shipped from China. The staff were very helpful & friendly. They confirmed that as soon as it arrived they would deliver it, promptly.
It's beautiful & we're delighted with it. The cot fits in our nursery perfectly. Thank you so much Babymore.

22 September 2024
Unprompted review
Babymore logo

Reply from Babymore

Thank you for your feedback!

Rated 5 out of 5 stars

Best Travel System Ever

I'd purchased the Babymore MeMore travel system in 2020 for my first child and I was extremely happy with the product. All the various components have been extremely handy particularly the advantage of having the various carriers/seats to switch to as my child grew. The quality is well worth the price and the friendly and quick customer service team for any questions has made this purchase well worth it. Four years later and I'm now using the travel system for my second child and their quality of service has not faltered. I'll be continuing to recommend Babymore to my friends and family.

29 October 2024
Unprompted review
Babymore logo

Reply from Babymore

Thank you for your fantastic review, Trish! We're really happy to hear that the quality of our Memore and our customer service has exceeded your expectations. We look forward to serving you in the future!

Rated 5 out of 5 stars

Absolutely amazing quality everything…

Absolutely amazing quality everything about this brand is super good quality
Also 10 out of 10 for the best customer service

24 October 2024
Unprompted review
Babymore logo

Reply from Babymore

Thank you so much for your review! We're thrilled to hear you love the quality of our products and had a great experience with our customer service. Your support means the world to us!

Rated 5 out of 5 stars

Babymore Air Motion Gliding Crib

We purchased the Babymore Air Motion Gliding Crib in cream in place of a Moses basket after seeing it on display in store. We wanted something that was lightweight, easy to move, and easy to take away with us and this does just that. It also looks nice in our room! The rocking motion has been great and our baby has slept perfectly in this since birth. This is a really good value crib and I’d highly recommend.

4 October 2024
Unprompted review
Babymore logo

Reply from Babymore

We're glad to hear you're satisfied with our Air Motion Crib. We appreciate your support!

Rated 5 out of 5 stars

It’s such a beautiful cot!

It’s such a beautiful cot!! Its just as it looks on the pictures if not better and really easy to put together the instructions are really simple

9 September 2024
Babymore logo

Reply from Babymore

Thank you for your review. We're glad the cot has exceeded your expectations and hope it will serve you well for years to come!

Rated 5 out of 5 stars

Cot still solid after nearly 8 years

Bought the Eva Sleigh cot in 2016 and it is still in a solid and safe condition. The cot was easy to assemble and to convert from a cot to a bed.
The lowering and raising of the side panel is also useful and straightforward to use.
Happy to recommend this cot.

28 August 2024
Unprompted review
Babymore logo

Reply from Babymore

Thank you for taking time to leave us a review. We're really glad to hear you found the cot sturdy and long-lasting and the dropside useful. We look forward to serving you in the future!

Rated 5 out of 5 stars

Great Quality

The car seat I bought had an infant insert and baby looks so comfortable in it. The quality of the product is top notch. I will surely recommend this product

16 August 2024
Babymore logo

Reply from Babymore

Thank you for your review! We're delighted to hear that your baby is comfortable in our car seat. Wishing you safe and happy travels!

Rated 5 out of 5 stars

Iris baby cot/bed

Bought a baby cot/bed back on Black Friday due to the decent saving. As we don’t have the space I didn’t get round to building it till the other day. Nice and straight forward until I got to the final stage of fitting the cot sides. There wasn’t any thread for the screws to screw into. Contacted customer services and they were sorry for the inconvenience and got it all sorted within 24hours. New parts being sent out today.
Brilliant service.

21 August 2024
Unprompted review
Babymore logo

Reply from Babymore

We're glad to hear you are happy with the product found the assembly straightforward. It's great to know our customer service team was able to resolve your enquiry quickly and efficiently. If you need anything else, we're here to help!

Rated 5 out of 5 stars

We bough a cot/bed from this company

We bough a cot/bed for my daughter, this cot was beautifully made , very sturdy, lovely spacious cot , large drawer at the bottom, would definitely recommend

20 August 2023
Unprompted review
Babymore logo

Reply from Babymore

Thank you for your feedback!

Rated 1 out of 5 stars

I cannot give a review as have not…

I cannot give a review as have not received my delivery. Purchased 5th Aug 2024 with 2-3 days delivery. 12th August still not received. Contacted through website and no response.

5 August 2024
Babymore logo

Reply from Babymore

Hello Denise, I can see we received your email yesterday at 12:28 and have replied to your enquiry at 16:19, the review has been posted 1,5h later. As per my colleague's email, we are actively chasing our 3rd- party carrier to confirm what happened. Thank you for your patience and understanding.

*update* We tried reaching out multiple times via phone and email and we haven't heard back, please contact us urgently regarding your delivery on 0203 4755588. Thank you.

Rated 5 out of 5 stars

Great products / Customer Service

I have recently purchased the travel system set, very good quality and delivered so quickly.
Amazing customer care service, very caring, helpful, assisting you all the way through.
Totally recommend!

6 August 2024
Unprompted review
Babymore logo

Reply from Babymore

Thank you for taking the time to leave a review! We're really glad you're satisfied with the product and our customer service. We look forward to serving you in the future!

Rated 5 out of 5 stars

Excellent product

Excellent product, baby cot of high quality would recommend.

1 August 2024
Unprompted review
Babymore logo

Reply from Babymore

Thank you for your feedback!

Rated 5 out of 5 stars

Fantastic service and high quality…

Fantastic service and high quality products. I have purchased the gliding crib and not only does it look stylish but baby loves sleeping in it. It is lightweight and portable so great for travelling. Highly recommend.

31 July 2024
Unprompted review
Babymore logo

Reply from Babymore

We're really glad to hear your positive feedback! Thank you for taking the time to leave a review, we look forward to serving you in the future.

Rated 5 out of 5 stars

We recently purchased the Nursing chair…

We recently purchased the Nursing chair with stool and it is a brilliant product. Very comfortable to sit on and it always helped sooth and calm our baby, they would regularly take contact naps on us when using the rocking chair. Would 100% recommend to any future buyers!

22 July 2024
Unprompted review
Babymore logo

Reply from Babymore

Thank you for your review!

Rated 5 out of 5 stars

Eva Sleigh CotBed

The bed is well made and solid. the instructions are fairly simple to follow and didnt take me long to put together. you can even change it to a bed for your kid when you no longer need a cot and the draw underneath can hold lots of the bays things. we also used it again for our second daughter so very happy with our purchase.

8 July 2023
Unprompted review
Babymore logo

Reply from Babymore

Thank you for your review! We're glad to hear you're satisfied with your product and can now use it for your second child.

Rated 5 out of 5 stars

Excellent customer service.

Excellent customer service,my package arrived with slight damage in transport and whilst damage was caused it allowed dirt to ingress onto the white upholstery of the nursing chair, I took the pictures and contacted supplier who has sent out a replacement cover straight away.

24 June 2024
Babymore logo

Reply from Babymore

Thank you for your feedback. We're glad we were able to resolve your query efficiently and hope you can now enjoy your nursing chair!

Rated 3 out of 5 stars

Freya Boucle nursing chair

Ordered the Freya nursing chair. Lovely chair; although had to wait for over 2 months as was on back order. Chair was quite difficult to put together it was a 3 person job as the material was extremely thick. Although this being a positive it was still a struggle to assemble. Also didn’t have enough bolts to put together the chair; you’re supposed to get 10 small and we only received 6 so had to purchase more from Amazon. Considering the price we paid for the chair I would expect all elements to be provided. Comfortable to sit in and lovely material, still very happy with the quality, however just a shame on a couple hiccups.

24 June 2024
Babymore logo

Reply from Babymore

Thank you for your review. We are genuinely sorry to hear that you were missing some fixings from your Freya Nursing Chair.
In the assembly manual, you will find our contact telephone number and email address, but we note we have not received any contact from you. We are here to happily assist you with any issues regarding your purchase and our support team have contacted you directly via email to offer assistance. Spare fixings are available, and we can swiftly supply you with what you need.
We understand that you sourced parts from Amazon, but we'd always recommend using original manufacturer parts to ensure the safe use and longevity of the product.
We would love the opportunity to assist you and hopefully encourage you to update your review positively. We are on standby to supply you with the necessary parts; please feel free to get in touch - 02034755588.
Babymore

Rated 5 out of 5 stars

Air Glide Crib

The air glide crib has been a game changer when it comes to our baby’s sleep, he settles so much better than a traditional Moses basket, or next to me which was much too big for a newborn. When we required a replacement part, customer services were in touch really quickly and sorted it for us. Would highly recommend.

24 June 2024
Unprompted review
Babymore logo

Reply from Babymore

Thank you so much for your wonderful review! We're thrilled to hear that the Air Motion Gliding Crib has made such a positive difference in your baby's sleep and that our customer service team could assist you promptly with the replacement part. Your recommendation means a lot to us!

Rated 5 out of 5 stars

A very happy customer!

The babymore air motion gliding crib is such a brilliant design, our baby has slept so well in it. The rocking motion is really easy and smooth, perfect for getting the baby back to sleep at night. It's also incredibly simple to assemble and pack up, and is light and convenient to transport. Babymore responded very quickly to my emails, too. A very happy customer!

19 June 2024
Unprompted review
Babymore logo

Reply from Babymore

Thank you for your heartwarming feedback! We're really glad to hear you and your little one like our Air Motion Crib. Fast response to enquiries is exactly what we aim for and we're happy to hear you are satisfied with our customer service team. We look forward to serving you in the future. Happy parenting!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look