Babington Reviews 

109
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 45 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the dedicated staff, including tutors and coaches, for their exceptional support, guidance, and encouragement throughout their learning journeys. Many highlight the staff's knowledge, patience, and clear explanations, significantly contributing to their confidence and successful achievement of qualifications. The overall learning experience was excellent, with well-structured courses and beneficial workshops effectively preparing them. This first-class support and training helped many learners achieve distinctions, gain valuable skills, and fostered a positive, motivating environment.

What people talk about most

Staff

Clients share positive opinions on staff, with many reviewers expressing gratitude for the supportive,... See more

User experience

Consumers find the user experience to be positive, with many praising the supportive tutors and the... See more

Customer service

Customers had positive experiences with customer service, highlighting the excellent support and guidance... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Alex CG is a brilliant mentor, to whom I owe much of my qualification success. Alex's erudition and experience as a tutor ensured that no stone was left unturned in preparation for my assessment. She... See more

Rated 5 out of 5 stars

My tutor Alex has been an incredible tutor throughout my whole apprenticeship journey. From the very beginning, Alex believed in me even when I didn’t believe in myself. her encouragement, patience, a... See more

Rated 5 out of 5 stars

Have just completed my ILM 3 with distinction. My tutor Jordan was great support throughout and believed I could do it . He guided me through the whole process And encouraged me all the way. The wo... See more

Rated 5 out of 5 stars

My trainer Geoff helped me achieve a distinction today and I am over the moon, the help I have received from my trainer and Babington has helped me push towards my ultimate goals and I cant be more ch... See more


Company details

  1. Apprenticeship Center

Written by the company

Babington helps organisations and individuals unlock potential and perform at their very best. We help organisations solve challenges around talent acquisition, upskilling, and reskilling to support growth and drive performance. We help individuals develop skills and realise their dream careers – from entry level all the way up to the top of their profession. Our services span apprenticeships, short qualifications and professional training courses – all underpinned by technology, data, and deep learning expertise.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

109 reviews

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4.7

All reviews

(109)

44 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

A rocky start but overall good experience

I started learning with Babington in September 2022 and although I had a pretty uncertain start with my previous skills coach leaving and not being assigned a new skills coach for a few weeks later, I have found my new skills coach very useful and supportive. Although assignments at the beginning were taking some time to be marked, this soon changed when the staffing issues were resolved. My skills coach is willing to help wherever possible and she is always available when I have requested last minute calls/meetings. She is experienced in all subject areas and gives examples based on her own work and experience.

21 February 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Support

I had been out of education for several years before starting my Level 3 HR Support Apprenticeship with CIPD included. It took me a while to adjust getting into routine of studying again. Babington supported me greatly with this. The course I did was completely remote, with regular catch ups with my skills coach who helped me with deadlines, learning tips as per my learning style. I enjoyed my course and found that it helped me progress within my role in HR. I found doing the CIPD alongside the apprenticeship was a great way to gain my CIPD qualification. The apprenticeship learning fit really well with the assignments. I would recommend Babington to anybody looking to do an apprenticeship and would look at studying through them again for any future qualifications.

21 February 2024
Unprompted review
Rated 2 out of 5 stars

Great support from coach

I have found my coach extremely personable, supportive and experienced in all subject areas. She has been willing to help at the drop of a hat to share her broad knowledge, or just give moral support. The BUD system is straight forward and easy to use. I do think that Babington could benefit from more Workshops giving students from different sectors the opportunity to share experiences.

21 February 2024
Unprompted review
Rated 5 out of 5 stars

Great experience

The ILM 3 provided me the knowledge and skills I had to demonstrate as a manager. I would recommend the course to anyone willing to better themselves professionally. A fantastic support was also provided - great tutors dedicated to your goals and objectives.

21 October 2023
Unprompted review
Rated 4 out of 5 stars

Great service from Babington

Great service from Babington. I did a L3 Business administration apprenticeship, I have gained a huge amount of knowledge and can't thank my skills coach enough.

21 February 2024
Unprompted review
Rated 5 out of 5 stars

Amazing Support

The support from my coach was second to none. He was understanding and supportive and helped me manage my apprenticeship with my current job. I achieved a distinction and this was down to the support from my coach!

21 February 2024
Unprompted review
Rated 5 out of 5 stars

Amazing experience

I think Babington have provided me with immense knowledge and have increased my skillset and job opportunities. My skills coach, Lucy, was beyond amazing. There are usually teachers or mentors that will live in your mind forever because of their positivity and ability to teach, and Lucy is one of them. I was constantly provided with help, learning resources, and I was constantly provided with positivity about my work and my abilities. This has been beyond beneficial and actually helped me obtain a promotion. Amazing experience and amazing skills coach - overall a positive experience and would recommend.

20 February 2024
Unprompted review
Rated 5 out of 5 stars

Great level of support from Skills Coaches.

I worked with my Babington Skills coach Elaine during my Operations or Departmental Manager diploma and standard qualifications. I had excellent support from Elaine throughout the process, understanding when to check in to provide support, and having regular catch up sessions to stay on track.

I'm really grateful to Elaine and the wider Babington team for supporting me on this stage of my professional journey.

28 July 2023
Unprompted review
Rated 5 out of 5 stars

Operations/ Departmental Manager Apprenticeship (Lvl 5)

Babington were extremely supportive throughout my learning journey, specifically my coach Elaine Porter, she shared her knowledge and experience to guide me through the programme. Achieving a distinction in my apprenticeship and an ILM diploma highlights the dedication and amazing support I received from Elaine. The apprenticeship provided me with the skills and understanding to support my advancement within my organisation; all skills learnt are the building blocks for further self awareness and development. I would recommend Babington to any potential students who can be assured they will receive the support required to be successful in their apprenticeship.

20 February 2023
Unprompted review
Rated 5 out of 5 stars

Supportive & professional

I have done a number of different level qualifications and Apprenticeships through Babington and this has supported my whole career.
Each time has been professional and well delivered.
I would absolutely recommend Babington.

20 February 2024
Unprompted review
Rated 5 out of 5 stars

Couldn't recommend enough.

Babbington currently support my apprentice teams within a huge organisation, I am super impressed with the way that they work - their coaches come onto site and I honestly feel as though they are apart of our regular in house team, they have a direct link to the operation and have a wide span of knowledge when it comes to our products and services, this link is particularly important for us as the apprenticeship and our operation are so closely interlinked, however in the past it hasnt always worked as seamlessly. They push our apprentices to be accountable for their work, coach them fantastically and are always on hand for any support that they would need... there is always someone on hand to answer any questions that we have... I truthfully don't have a bad word to say and would recommend Babbington to any large organisation.

19 February 2024
Unprompted review
Rated 1 out of 5 stars

Extremely disorganised, terrible communication, poor support.

I have been on an apprenticeship with Babington since October 2023, Babington are useless. They are extremely disorganised, failing to meet every target they set for providing us information by email, Teams calls, marking submissions and more. For example, submissions are supposed to be marked within a couple of working days, I have not had any marked for 3 months. The teacher makes basic mistakes in every lesson and keeps contradicting the books, when this is pointed out he says the books are wrong. The skills coach goes massively overtime in the calls, assuming they happen at all, one of my colleagues has not had a call yet with the skills coach as the skills coach has cancelled all seven that were booked. We are asked to fill out forms and then not emailed the forms. Deadlines are constantly missed.

6 February 2024
Unprompted review
Rated 1 out of 5 stars

Dreadful IT

Dreadful IT, no support for apprenticeship. Extremely disorganised and misleading.

30 November 2023
Unprompted review
Rated 1 out of 5 stars

IT IS A SCAM. AVOID AT ANY COST!

I signed up in March 2023 for a course. The administration missed on deadlines and some were exceptionally rude as didn’t know what they were doing at all. It took them a month to complete correctly the paperwork! But the troubles did not really stop here. Took them over a month to get the link to the live tutoring right. There were new links and old links and they could not make their mind which one would be used. When they finally got it the recording link was then constantly showing error in opening. 6 moths in the course still have no record of the recordings to refer to or any contact with the tutor. Seem to have completely disappeared.
But if only this was the problem. The trainer, Jane Tansey who is supposed to help and assist the Apprentice would refuse to communicate by email and email any of the guidance, for instance what is required to complete the off-job hours, what evidence is required and she didn’t possess any knowledge on what is required by AAT, etc. She would be raising her voice when doesn’t suit her to answer direct question or accuse the apprentice of being rude, she would avoid support as she simply has been put there to spend an hour every so often and tick boxes. Absolute waste of space and time.
Oh, and Karl Edwards is another Babington delightful character. It is very difficult to get in touch with Karl, it took more than 6 months to get anyone form the Functional skills team. Although numerous emails no response was received. Exams were not booked although it stated they were booked. No links were received for the exams and no guidance whatsoever. The telephone presented for contact was belonging to someone else as there was a female voice recording and never answered. Complete waste of time and disappointment.
Not only as soon as the government finding was received, they have withdrawn the course and all communication suspended, leaving both the employer and the apprentice in a limbo.
IT’S A SCAM. AVOID AT ANY COST!

15 November 2023
Unprompted review
Rated 1 out of 5 stars

Terrible terrible provider AVOID

Terrible terrible provider. Had 7 different tutors as staff keep leaving. They have just made half the staff redudant and pulled a training programme mid through studying with no comms. Don't return emails or calls, absolutely shocking service. AVOID

1 July 2023
Unprompted review
Rated 1 out of 5 stars

Avoid - Poor communication

Dreadful communication. I had to withdraw from the course due misinformation from Babington staff. This meant I missed out on other course option with a different eduction provider.

Also, the staff were unable to use Teams. Many issue setting up basic meeting. Also, the course leader had a private conversation on Teams with a member of the cohort which should had been secure.

Disappointed as the course seems to have good subject matter, but the execution is frustrating.

I remember looking at other options before investing time and money in Babington.

25 May 2023
Unprompted review
Rated 2 out of 5 stars

I worked at Babington as a Skills Coach…

I worked at Babington as a Skills Coach and I found the induction to be below acceptable. I also got frustrated time and time again at the lack of adequate training following induction. Every Coach is drowning in work and they have an incredibly high turnover of staff although management will never admit it however learners know because they tend to end up with multiple coaches. I left due to bad management and ridiculously high KPIs some of the worst I’ve ever seen in my career. I was going through a stressful time in my life and the support wasn’t there yet they preach about well-being and how supportive they are. As a business they are all about the money. I’ve had a fair amount of employers and roles and Babington are in the top 5 worst. I actually feel ashamed that they are on my CV.

5 July 2022
Unprompted review
Rated 1 out of 5 stars

I would give 0 stars if possible

I would give 0 stars if possible. My government department paid £20,000 for my level 7 apprenticeship with Babbington. In exchange I got a skills coach who would help with English and maths, I have GCSE As in both so unnecessary. Plus a pile of Kaplan books which would have cost in total around £300. Plus about 3 hours of tuition per exam- they call it a ‘boot camp’. For my CIMA case study they asked me to submit 2 mock exams. They marked just one of them (well no marks in terms of numbers, just a few comments) and gave it back 2 days before the exam (took 2 weeks to mark?).
Contrast this with what Kaplan, BPP or other proper provider would give. A fully taught course with around 12 hours of tuition per exam. 3 or more fully marked mock exams for the case study. And because it is an apprenticeship it is the same price Babbington charge.
Someone in Babington has persuaded the government that this is a proper course, it isn’t. Shame on you Babington.

31 March 2023
Unprompted review

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