Babington Reviews 

109
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 45 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional support, guidance, and encouraging approach, which significantly contributed to their success in achieving qualifications and distinctions. Many highlight the tutors' ability to explain complex content clearly, provide consistent feedback, and build confidence, making the learning journey manageable and enjoyable. The overall user experience is described as excellent, with many appreciating the well-structured courses and the personalized attention received from their coaches. However, some people were dissatisfied with the level of support, citing issues with the learning approach that relies heavily on extensive reading and does not cater to diverse learning styles. A few other people also felt that the process for logging off-the-job hours was repetitive and inefficient, and some experienced a lack of clarity regarding course structure and requirements early on.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising tutors and coaches for their supportive,... See more

User experience

Clients share positive opinions on user experience, with many reviewers finding the overall experience to be... See more

Customer service

Users describe positive interactions with customer service, highlighting the excellent support and training... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Alex CG is a brilliant mentor, to whom I owe much of my qualification success. Alex's erudition and experience as a tutor ensured that no stone was left unturned in preparation for my assessment. She... See more

Rated 5 out of 5 stars

My tutor Alex has been an incredible tutor throughout my whole apprenticeship journey. From the very beginning, Alex believed in me even when I didn’t believe in myself. her encouragement, patience, a... See more

Rated 5 out of 5 stars

Have just completed my ILM 3 with distinction. My tutor Jordan was great support throughout and believed I could do it . He guided me through the whole process And encouraged me all the way. The wo... See more

Rated 5 out of 5 stars

My trainer Geoff helped me achieve a distinction today and I am over the moon, the help I have received from my trainer and Babington has helped me push towards my ultimate goals and I cant be more ch... See more


Company details

  1. Apprenticeship Center

Written by the company

Babington helps organisations and individuals unlock potential and perform at their very best. We help organisations solve challenges around talent acquisition, upskilling, and reskilling to support growth and drive performance. We help individuals develop skills and realise their dream careers – from entry level all the way up to the top of their profession. Our services span apprenticeships, short qualifications and professional training courses – all underpinned by technology, data, and deep learning expertise.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

109 reviews

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No recent history of asking for reviews

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4.7

All reviews

(109)

44 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Retail management

Helen was extremely helpful and supportive throughout the apprenticeship and helped me achieve a distinction. She deserves so much recognition for her everything she does in assisting people reach and exceed their goals.

26 June 2024
Unprompted review
Rated 5 out of 5 stars

Helen is fantastic

Helen and the team have been fantastic!! I have just passed my retail leadership with a distinction and they made the process so easy and assisted at any point in which I needed them. Helen is so friendly, down to earth and such a lovely person. Could not recommend enough. I hope she gets the acknowledgement she deserves.

4 July 2024
Unprompted review
Rated 5 out of 5 stars

Helen Jackett was encouraging and supportive.

I recently completed a level three Customer Service Specialist apprenticeship. Helen became my advisor around a third of the way through my course and was supportive and encouraging throughout. I do suffer with low confidence and self belief at times but always felt lifted and motivated after our discussions. I was always provided with the best learning materials, told about external bodies and websites that could progress my learning and my workload was balanced well. Thank you Helen and Babbington. Vivien Gyll also helped me with maths which was a difficult job but she got me through!

14 June 2024
Unprompted review
Rated 1 out of 5 stars

Awful experience.Training material was…

Awful experience.Training material was wrong wasting hours of time. I had 4 skills caoches in 8 months. I have quit the course without finishing it feeling cheated.
Mark Frankland the maths coach was amazing and ensured i passed my exam with flying colours, its a shame he works for such an awful training provider!

29 February 2024
Unprompted review
Rated 4 out of 5 stars

Some great staff, made the experience easy and simple

Whilst there was a rocky start to my Project Management course with a couple of changes in skills coach, the latest skills coach Peter was great, with a high level of knowledge of the course content and of project management in general.
The system that Babington use also makes the distribution and submission of information nice and easy, as well as being able to track grades and time spent on the course.

30 April 2024
Unprompted review
Rated 5 out of 5 stars

I would just like to say a big thank…

I would just like to say a big thank you to my skills coach Lisa. She was so helpful and supportive from beginning to end, I couldn't have asked for a better coach. She always went above and beyond to help and support me. I couldn't have achieved my overall grade in my L3 Business Admin apprenticeship without Lisa. My EPA Admin Jo was also super nice and helpful. Thank you again!

18 April 2024
Unprompted review
Rated 5 out of 5 stars

I would like to take a moment to…

I would like to take a moment to express my heartfelt gratitude for all the support and guidance , that has been provided to me in preparing for my Math's and English exams, the before, during and preparation.
Thanks to Emma's invaluable assistance, I am thrilled to hear that I have successfully now passed my math's exam. A lot of hard work has gone into this from all sides.

The team I have worked with, Emma, Mark and Suzy, their unwavering support, encouragement, and expertise have been instrumental in helping me navigate through the challenges and obstacles I faced during this journey.
Mark, "What would you do next" these words will echo and probably , stay with me forever! and I sincerely thank you for that.

Your patience in clarifying doubts, providing constructive feedback, and sharing your knowledge have truly made a difference in my understanding and confidence.
I am deeply appreciative of the time and effort you have all invested in me, not only in knowledge but also in instilling in me a sense of determination and resilience. Your mentorship has helped me achieve this academic goals but has also inspired me to strive for excellence as I go on to EPA.

As I embark on the next chapter of my professional journey, I will carry with me the lessons and insights you have ALL given me , knowing that your guidance has equipped me with the tools necessary to succeed.
It has been a pleasure to work with you all.

Thank you
Jo

10 April 2024
Unprompted review
Rated 4 out of 5 stars

Business Administration level 3

Joined Babington through an apprenticeship whilst working for a Government arms length body.
The on boarding process was quite rocky to start with, was waiting a while to hear from the provider. During the course I changed to a different coach by the name of Emma Smith. She is very positive and approachable, and helped coached me through assignments, encouraging me to think and approach questions differently. Also prepared and gave me a good understanding of what to expect when going through EPA. A lot of the work is self learning, and taking ownership of your self development and learning needs. Overall is was a good experience with a lot of pressure to succeed.

25 March 2024
Unprompted review
Rated 5 out of 5 stars

Really good experience

My skills coach Donna Rahelly was an integral part of my success in this apprenticeship. I was well supported from beginning to end and knew she was just an email away if I ever needed help with anything.
Donna allowed me to catch up on my assignments whenever I fell behind or got caught up with my 9-5 and this took the pressure away and allowed me to fully focus and prioritise on my work tasks and have the protected time to submit my assignments a few days after the due date.
From the moment I met with Donna over a support call she always saw my potential and believed in me and consistently affirmed me. She believed I would get a distinction before I did!
I felt adequately prepared for my EPA because of Donna and the support sessions and learning material that she provided me with.
Overall, the learning platform BUD and the virtual classrooms held throughout the duration of my apprenticeship were beneficial. It was in the virtual classrooms where I felt supported by seeing and talking to other apprentices just like myself who were going through the same journey as me.

28 February 2024
Unprompted review
Rated 5 out of 5 stars

Business Admin Apprenticeship

My skills coach, Lisa, was so supportive throughout the entire process. I completed the business administration L3 apprenticeship, which was a lot of work - I couldn't have done it without the encouragement and support I'd received from Lisa, especially when submissions were late due to heavy workloads/illness. I've achieved so much more than I thought I could through this experience, I'm very thankful to Babington and Lisa.

29 February 2024
Unprompted review
Rated 5 out of 5 stars

I am currently completing a Level 3 Customer Service Specialist Apprenticeship

I am nearly at the finish line and I just wanted to give a huge shout out to everyone at Babington for providing the learning platform and services that they do because there's not been a single day I have been on this journey to achieving my qualification, where I haven't expanded my existing skills or picked up a lot of new knowledge along the way! I would love to further send out a HUGE shout out to my coach Emma D for being nothing short of amazing - a real credit to Babington, along with all the other staff!

4 December 2023
Unprompted review
Rated 5 out of 5 stars

Maths was my nemesis

Maths is my nemesis, however Babington, has shown me that Maths isn't that bad. I have had an Amazing tutor/coach. Can't thank her enough

23 February 2024
Unprompted review
Rated 5 out of 5 stars

Level 3 - Business Admin Apprentiship

I have just completed my Business Admin Level 3 Apprenticeship. I had a few complications at the start of my apprenticeship due to the placement. I was apprehensive I would fall behind but my tutor Lisa has been fantastic from the very start.

Lisa has been more than amazing during this process. She is so helpful & always goes above & beyond no matter what problem I have even if it is not college-related.

I have completed this apprenticeship with a distinction & it wouldn't have been possible without her. Thank you :)

22 February 2024
Unprompted review
Rated 4 out of 5 stars

Level 3 Customer service specialist

Im currently enrolled in the level 3 customer service specialist apprenticeship. Emma my skills coach is amazing, she always provides great feedback on how to bring work up to distinction level. Its a shame that my company has struggled to set up a teams link with Babington but Emma is always fast to respond to my emails. The virtual workshops we attend need looking at as I don't think they are engaging enough. Other than that my experience has been very positive.

21 February 2024
Unprompted review

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