Terrible company avoid at all costs! The sales team sold me a service that they offer, took me 3 hours to reach the support and when I tried to cancel they made all effort possible to not cancel my p... See more
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Avoxi has been a fantastic partner for our business communications. Their platform is reliable and easy to use, but what truly sets them apart is their excellent tech support. Any time we’ve had a que... See more
I found all the staff to be very helpful in guiding my business set up over genius. Initially i found the interface very complicated however post video call with the staff... things were easy. I just... See more
Company replied
Just another scam company, their 0800 service worked smoothly for about 2 months and then stopped working. After multiple inquiries they were adamant the only solution was upgrading our plan to a sign... See more
Company details
Written by the company
Moving your communications to the cloud doesn't have to be difficult, or expensive. With AVOXI, we enable your company to work anywhere at any time with our global voice and contact center solutions.
Contact info
Circle 75 Parkway 1000, 30339, Atlanta, United States
- avoxi.com
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Unethical and Greedy Company - Take your business elsewhere
Avoxi charged me for a service I never subscribed to, charged me more than I was originally quoted due to "admin fees", and called me multiple times to sell me more services - despite me asking them to not call me.
I continually felt like I was fighting against Avoxi every step of the way. They could have easily just provided me the service I paid for, but they had to go a step farther and be unnecessarily greedy and predatory.
Had I not noticed my bill was over double the normal amount one month, Avoxi would have kept charging me for something I did not ask for and was not using.
Clearly Avoxi is a company have no qualms with taking advantage of customers to try and make a quick buck. I'd highly recommend you avoid using Avoxi at all costs.

Reply from AVOXI
Always prompt and friendly service.
I have been using the AVOXI.COM service…
I have been using the AVOXI.COM service for several years and I am very satisfied with the quality of the services. I recommend avoxi.com.

Reply from AVOXI
The interface and voice quality work…
The interface and voice quality work well. But getting a new JP number became a problem. We are waiting for more than a week. In the past, this operation was much much faster.
Avoxi is easy to use
Avoxi is easy to use. I have had some issues during the set up but the support team was quick to response and helped me to resolve it quickly.

Reply from AVOXI
AVOXI has a very progressive sip trunk…
AVOXI has a very progressive sip trunk service with GREAT support an friendly service...
Does what we need it to do
Simple, straightforward, does what we need it to do. Good customer service, reasonable prices

Reply from AVOXI
We have always had great service from Justin in sales and the whole support team.
We have always had great service from the Avoxi team, from Justin in sales( always making a plan for us in difficult territories, through to the great support teams.

Reply from AVOXI
My Team member was unable to make calls…
My Team member was unable to make calls to Singapore partners, there was constant connection error that was faced while reaching to a mobile/landline numbers. This issue was ongoing for 15-20 days.
Good Experience
I had a good experience with Avoxi for a year. Their phone support and chat support is quick and helpful

Reply from AVOXI
The call quality is very good
The call quality is very good, and the transfer is very smooth.

Reply from AVOXI
Choose your number and make it live...
Starting from searching for the required number on AVOXI and its implementation in production takes no time, within few minutes you get your number ready and working...

Reply from AVOXI
Best experience with Avoxi
Avoxi provides an excellent, professional and friendly service. No questions or issues remain unsolved. Best experience with Account Manager - Justin Da Costarista!

Reply from AVOXI
Using AVOXI is great platform for all…
Using AVOXI is great platform for all type of call center, user friendly, have lot of features in AVOXI Genius, we happy to use AVOXI.

Reply from AVOXI
My experience is always great get…
My experience is always great get feedback when needed and management goes the extra mile to contacts me and ask how is everything
Thank you
Great customer service that solved my problem
I got a little bit issue for the caller ID previously, the number sometimes showed up but sometimes showed as "private number". Avoxi's customer service actively helped me test with different settings (since the telecom providers in different countries have different settings), finally solved the problem. They are really good at helping the customers to deal with the issues they are facing with, really a superb team.

Reply from AVOXI
Greate service and landline coverage!
Greate service and landline coverage!
Also have a great support team!
We have more than 2 years working with AVOXI and everything works smoot!
Very recommended!

Reply from AVOXI
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