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Rated 4 out of 5 stars

Good selection at reasonable prices. Packaging could have been better as some backing cars were creased/bent on arrival. Not sure if done before or after posting but ideally collectors want to avoid t... See more

Company replied

Rated 5 out of 5 stars

My purchase didn't arrive after 1 week so I emailed to check on its whereabouts. I got a reply almost straight away from Paulius explaining he had been informed that Royal Mail were having problems. H... See more

Rated 5 out of 5 stars

Have ordered several aviation tags from this site. Very easy to order with ApplePay and delivery has usually always been quick, within 2-3 days. Only once did delivery take longer, but was due to a su... See more

Rated 4 out of 5 stars

Fast shipping within the UK. My Aviationtag arrived in great condition, I would feel better though if they add a little bit more packaging around the product to avoid the possibility of scratches and... See more

Company replied

Company details

  1. Promotional Item Store

Information provided by various external sources

aviamart provides a wide range of unique luggage tags, airline crew tags, custom tags and keychains, and novelty gifts. Excellent customer service.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

251 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

No communication about my purchase

No communication about my purchase, I didn’t receive it yet and I can’t even track it, a bad experience for me

7 October 2024
Aviamart logo

Reply from Aviamart

Hi Kadiatou,

Thank you for getting in touch. We have checked our communication channels and I cannot see that we have received any emails from you. Your package has arrived to Belgium few days ago and it is waiting for customs clearance, so it should go out for delivery soon. I have emailed you full tracking details, so you can follow your delivery online. In the meantime, we are here to help. Have a great day! Paulius Aviamart Team

Rated 5 out of 5 stars

Good customer service

Good customer service, after some initial concerns about delivery they expedited the package (it was small) and sent Royal Mail rather than the usual courier, arrived ahead of schedule after them originally being concerned it would be late.

Should, however, just default to using this method for Highland delivery addresses - most of the couriers are terrible up here (Evri being the worst) whereas Royal Mail first class is typically still next day.

Even included a small unexpected gift for the new pilot in our life, which was very much appreciated!

Thank you again,

10 September 2024
Rated 1 out of 5 stars

it haven’t arrived in approximate time…

it haven’t arrived in approximate time (still waiting)

21 August 2024
Aviamart logo

Reply from Aviamart

Hi Hubert,

Thank you for getting in touch. Your order was shipped on 21st of August and your delivery slot is 30th of August and 5th of September. I have sent you a private message as well in regards to your order.

Paulius
Aviamart Team

Rated 4 out of 5 stars

Fast shipping within the UK

Fast shipping within the UK. My Aviationtag arrived in great condition, I would feel better though if they add a little bit more packaging around the product to avoid the possibility of scratches and dents. For example, Aviationtag wraps the order receipt (printed in an A4 piece of paper) around their product when they ship.

7 July 2024
Aviamart logo

Reply from Aviamart

Hi Grace,

Thank you for your time to provide us with your feedback. We listened our customers in regards to Aviationtags to be packed in more protective way and it will go live very shortly. Have a wonderful day ahead!

Rated 4 out of 5 stars

Good selection at reasonable prices

Good selection at reasonable prices. Packaging could have been better as some backing cars were creased/bent on arrival. Not sure if done before or after posting but ideally collectors want to avoid this.

1 July 2024
Aviamart logo

Reply from Aviamart

Hi Daniel,

Thank you for your feedback. I will drop you an email to follow up in this.

Best regards,

Paulius

Rated 1 out of 5 stars
Aviamart logo

Reply from Aviamart

Hi Ricardo,

Your order has been shipped on 26th of a June and your delivery window is between 4th and 10th of July. So you can expect your package to arrive anytime now. I have sent you the email as well. In the meantime do not hesitate to contact us via Whatsaap or Email.

Best Regards,

Paulius
Aviamart Team

Rated 5 out of 5 stars

Good service

Great customer service even though there was a very slow delivery, Paulias was helping me in every way thank you

6 June 2024
Rated 1 out of 5 stars

I never even recieved my items

I never even recieved my items. How can I review items I never got? There was no tracking information provided either. Seems like a scam.

26 April 2024
Aviamart logo

Reply from Aviamart

Hi Lauren,

Thank you for your feedback. I am sorry to hear that your order is still not delivered. I have sent you an email to follow up on this, so we can solve the issue asap.

Best Wishes,

Paulius
Aviamart Team

Rated 1 out of 5 stars

I still waiting for my order

I still waiting for my order, not received yet.

19 April 2024
Aviamart logo

Reply from Aviamart

Hi,

Thank you for your feedback. Mail services tried to deliver your package on 25th of April, however there was no one home. Your package is waiting to be picked up at your local post office.
We have sent you an email with further information about your delivery.

Best Wishes,

Paulius
Aviamart Team

Rated 5 out of 5 stars

well designed item

quick delivery. well made well designed item. looks cool on luggage. looks exactly like image on site. will buy again

21 March 2024
Rated 4 out of 5 stars

GREAT item indeed

GREAT item indeed, however is was not mentioned that it was shipped from the U.K. which means long transit time in Customs Clearence and even filling a Customs entry once arrived in My Country in EU. Small tip in order to avoid any future misunderstanding in the future: please mention the Country of shipping origin. Thank you so much.

8 March 2024

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