Outrageous waiting times for complaints. To be fair complaint upheld but the waiting time for being paid out redress claims is ridiculous. Quick off the mark when they are not being paid their mo... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I can honestly say I have never dealt with a more incompetent company. It has been over 3 weeks since applying for a loan and still no decision made, I have followed this up every day and keep ge... See more
Multiply money laundering searches on my credit report from Avant credit. Not long ago did quotation search for a home improvements loan, been shown in the results a pre-approved loan by avant credit,... See more
Could not get reps on phone to understand paying early and changing payment date, I never ever got this resolved (they purposely missed a payment to get more interest) and have never provided me with... See more
Company details
Information provided by various external sources
AvantCredit (FormerlySpringCoin) is a direct lender of unsecured personal loans in the United Kingdom. You can apply for personal loans ranging from £1,000 to £20,000. AvantCredit Personal Loans are great for individuals that cannot get a loan with their banks or building societies but do not want to resort to payday loans or cash advances. AvantCredit focuses on providing an accurate interest rate for each applicant.
Contact info
48 Warwick Street, W1B 5NL, London, United Kingdom
- 0800 610 1516
- support@avantcredit.co.uk
- avantcredit.co.uk
1.3
Bad
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I have nothing but good things to say …
I have nothing but good things to say about Avant. I struggled a couple of times with payments and both times they gave me lengthy interest freezes and minimised payments.
10 June 2017
Unprompted review
Excellent service
Very fast application process, all done online and funds were in my account by 9am the following day. I would highly recommend AvantCredit UK
6 June 2017
Unprompted review
I found the whole process very easy and …
I found the whole process very easy and quick. Would recommend this company.
6 June 2017
Unprompted review
Would award zero stars if I could had a …
Would award zero stars if I could had a 48month loan with avant of which after 15 months of never missing a payment and in fact made several OVERPAYMENTS paid off my loan early applied for a second loan and was turned down obviously a good payment history counts for nothing with this company
4 June 2017
Unprompted review
Excellent company gave me a loan when …
Excellent company gave me a loan when no one else would, and no penalty for paying it off early. I highly recommend AvantCredit UK from start to finish they were very helpful, even on occasions when I needed to change my payment date.
2 June 2017
Unprompted review
Thanks for Avant Credit.
Thanks for Avant Credit.
Excellent service. Really helpfull and friendly.
I would recommend to anyone whos got financial difficulties.
Well done!
31 May 2017
Unprompted review
Fast and friendly service
Fast and friendly service, easy to follow web site,Fast pay out and decision , no complaints
27 May 2017
Unprompted review
Avoid them their rates are far too high
27 May 2017
Unprompted review
Excellent service and super fast
Excellent service and super fast. I recommend Avantcredit. This is not a time waster company. I award them 5 star rating.
22 May 2017
Unprompted review
Very straightforward and fast.
21 May 2017
Unprompted review
Amazing company...hassle free and easy to apply
I had a loan from this company last year so that I could have laser eye surgery and it is the best thing I have ever done. Applying for a loan and the payments were hassle free and I highly recommend this company. If I ever need a loan again in the future I would use avant credit and would recommend them to others.
Thank you
20 May 2017
Unprompted review
So simple...
Easy and fast!!
I'd recommend to anyone without hesitation!!
16 May 2017
Unprompted review
Excellent service very quick decision …
Excellent service very quick decision haste free
12 May 2017
Unprompted review
Totally hassle Free would defiantly use …
Totally hassle Free would defiantly use this lender again
12 May 2017
Unprompted review
I phoned up to get a pay off figure and …
I phoned up to get a pay off figure and I had the loan for 5 months it was for 2300 I got a settlement figure for 2069 they said that 98 pound was coming off the interest and 11 pound off the loan this is shocking please any one that wants a loan try your best not to us this company. SHOCKING DON'T USE THIS COMPANY.
10 May 2017
Unprompted review
Reply from AvantCredit UK
Dear Brian king,
We have already responded to your complaint via your personal contact address.
One of the benefits we offer our customers is the ability to repay their loans with no early repayment penalty. AvantCredit loans are based on a simple amortisation schedule with daily interest accrual. This means that you are only required to pay interest for the duration that you require the loan funds.
More information about the benefits of early loan repayment can be found on our website FAQ listed below:
http://support.avantcredit.co.uk/article/277-can-i-make-early-payments-on-my-account
For any further enquiries, please contact our Support Team at Support@AvantCredit.co.uk or at 0800 610 1516.
Kind regards,
AvantCredit UK Resolutions
Wow! What a service!
Wow! Within 30 minutes my application was completed, approved and the money was in the bank. What a great experience!
9 May 2017
Unprompted review
Efficient service.
6 May 2017
Unprompted review
Not very helpful when I experienced …
Not very helpful when I experienced financial difficulty
2 May 2017
Unprompted review
Reply from AvantCredit UK
Dear adrian jones,
We have a clear approach to customers in financial difficulties and are committed to treating them fairly. If a customer falls behind on payments during the life of a loan taken out with us, we are committed to helping the customer in a manner best suited to their situation.
Please know that we offer flexible forbearance arrangements to our customers whenever there is an indication of financial hardship.
Additionally, you may visit the FAQ portion of our website for more information listed below:
http://support.avantcredit.co.uk/article/300-what-if-i-am-experiencing-financial-difficulties.
If you have any further questions or concerns regarding the administration of your loan, please contact us at Support@AvantCredit.co.uk or via telephone at 0800 610 1516.
Kind regards,
AvantCredit UK Resolutions
Simple, straightforward process
Simple, straightforward process with a decision in a few minutes. Excellent communication all the way through the process. Simplicity itself.
29 April 2017
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.