Avail Pharmacy Reviews 32

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

has a first time customer with avail pharmacy ,i would just like to say they are a good pharmacy and well worth a try and they do send your goods to arrive the next .i will defernetly use them again ,... See more

Company replied

Rated 5 out of 5 stars

This was an excellent service. The website was thorough but very easy to navigate. I also was kept informed as to the status of my order. I'll definitely use them again.

Company replied

Rated 5 out of 5 stars

Amazing! My order was dealt with and out for delivery within record time and delivered the next day. Couldn't ask for more.

Rated 5 out of 5 stars

Great service. Regular updates and I needed items as going away & came quickly. I’d definitely use again. Thank you

Company replied

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4.6

Excellent

TrustScore 4.5 out of 5

32 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Amazing

Amazing! My order was dealt with and out for delivery within record time and delivered the next day. Couldn't ask for more.

26 February 2026
Rated 5 out of 5 stars

Good service and fast delivery

Good service and fast delivery

2 February 2026
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Reply from Avail Pharmacy

Thank you for taking the time to leave us a 5-star review! We’re really pleased that you’re happy with your order and appreciate your support.
Avail Pharmacy Team

Rated 5 out of 5 stars

Great service quick and easy

Great service quick and easy

30 January 2026
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Reply from Avail Pharmacy

Thank you for taking the time to leave us a 5-star review! We’re really pleased that you’re happy with your order and appreciate your support.
Avail Pharmacy Team

Rated 5 out of 5 stars

Good product

Good product, no hassle with them, fast delivery, just expensive in comparison

2 January 2026
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Reply from Avail Pharmacy

Thank you for taking the time to leave us a 5-star review! We’re really pleased that you’re happy with your order and appreciate your support.
Avail Pharmacy Team

Rated 5 out of 5 stars

Brilliant service

Brilliant service

31 December 2025
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Reply from Avail Pharmacy

Thank you for taking the time to leave us a 5-star review! We’re really pleased that you’re happy with your order and appreciate your support.
Avail Pharmacy Team

Rated 5 out of 5 stars

Package still hasn't arrived

Package still hasn't arrived

2 January 2026
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Reply from Avail Pharmacy

Thank you for taking the time to leave us a 5-star review! We’re really pleased that you’re happy with your order and appreciate your support.
Avail Pharmacy Team

Rated 1 out of 5 stars

DO NOT USE

DO NOT USE. They are using a post office which only opens 20 hours a week. Long delays on medical orders due to post office being closed is unacceptable.

After I had made a complaint, they tried to lie and say it was because of the busy xmas period, when in reality my order was sat waiting in a closed post office. I ordered on 02/01/2026 and paid for expedited delivery. Still hasn't arrived 06/01/25

2 January 2026
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Reply from Avail Pharmacy

Dear Amy,

Thank you for taking the time to review our service. We are sorry that your delivery experienced a one-day delay.

We can confirm that your order was processed and dispatched within our stated timescales. As your order was placed on New Year’s Day (Bank Holiday), our next-day service does exclude bank holidays, and it was therefore dispatched on Friday 2 January for delivery on the next working day, Monday 5 January.

Tracking shows the parcel was successfully handed to Royal Mail and scanned, but was delayed at their hub, likely due to the festive period. This was unfortunately out of our control, and potential delays were advised at the time of order. We are pleased to see that your order was delivered successfully today at 11:46am, prior to this review being posted.

Once again, we apologise for the delay and appreciate your patience

Regards,
Avail Pharmacy Team

Rated 5 out of 5 stars

Ordered online and my order arrived…

Ordered online and my order arrived well packaged and quickly.

1 December 2025
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Reply from Avail Pharmacy

Thank you for taking the time to leave us a 5-star review! We’re really pleased that you’re happy with your order and appreciate your support.
Avail Pharmacy Team

Rated 5 out of 5 stars

Excellent Service

First time using Avail, absolutely faultless from start to finish. Will purchase from again.

28 November 2025
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Reply from Avail Pharmacy

Thank you for taking the time to leave us a 5-star review! We’re really pleased that you’re happy with your order and appreciate your support.
Avail Pharmacy Team

Rated 5 out of 5 stars

Delivery

Next day delivery for just a little added to delivery charge. Excellent service.

30 October 2025
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Reply from Avail Pharmacy

Thank you for taking the time to leave us a 5-star review! We’re really pleased that you’re happy with your order and appreciate your support.
Avail Pharmacy Team

Rated 5 out of 5 stars

Very easy to order and prompt delivery

Very easy to order and prompt delivery

2 October 2025
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Reply from Avail Pharmacy

Thank you for taking the time to leave us a 5-star review! We’re really pleased that you’re happy with your order and appreciate your support.
Avail Pharmacy Team

Rated 5 out of 5 stars

This was an excellent service

This was an excellent service. The website was thorough but very easy to navigate. I also was kept informed as to the status of my order. I'll definitely use them again.

1 October 2025
Avail Pharmacy logo

Reply from Avail Pharmacy

Thank you for taking the time to leave us a 5-star review! We’re really pleased that you’re happy with your order and appreciate your support.
Avail Pharmacy Team

Rated 5 out of 5 stars
Avail Pharmacy logo

Reply from Avail Pharmacy

Thank you for taking the time to leave us a 5-star review! We’re really pleased that you’re happy with your order and appreciate your support.
Avail Pharmacy Team

Rated 5 out of 5 stars

Very good service

Very good service, thank you

1 September 2025
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Reply from Avail Pharmacy

Thank you for taking the time to leave us a 5-star review! We’re really pleased that you’re happy with your order and appreciate your support.
Avail Pharmacy Team

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