YourPharmacy Reviews 69

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient and seamless process from ordering to delivery, often highlighting the speed of service and product arrival. Many appreciate the helpful and knowledgeable staff who provide excellent support and communication, ensuring a smooth experience. The quality of the products and the overall value are also frequently mentioned as positive aspects. However, some customers were dissatisfied with delivery issues, noting that their items did not arrive as expected or within the promised timeframe. A few people also mentioned that their orders were canceled or refunded without a clear explanation, requiring them to contact the company for clarification.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service. Customers are satisfied with the fast and reliable... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the excellent and efficient... See more

Order

Customers had positive experiences with order. Many reviewers praised the seamless process from ordering to... See more

Staff

Clients share positive opinions on staff. Customers consistently praise the team for being friendly,... See more

Product

Consumers generally express satisfaction with the product and overall service. Many reviewers highlight the... See more

Based on these reviews

Rated 5 out of 5 stars

The process was simple and efficient. From completing my online questionnaire and then speaking to their team; my medication was sent to me next day. Comes in a box with ice packs. Will be ordering fr... See more

Rated 5 out of 5 stars

So impressed with this company, Consultation process quick and easy and the online help team extremely friendly and efficient. My order arrived quickly within a few days. Highly recommend

Rated 5 out of 5 stars

Very happy with my order...good ease of ordering, efficiency of approval and pricing/availability. Item was packaged correctly temperature controlled and came with the needles and alcohol wipes. DP... See more

Company replied

Rated 5 out of 5 stars

I've currently now used this pharmacy twice and in both occasions have been very helpful order was placed shipped and with me 1 day later will definitely recommend.

Company replied


Company details

  1. Online Pharmacy
  2. Pharmacy

Written by the company

We are an Independent UK Registered Pharmacy in Sheffield offering a wide variety of highly efficient NHS and Private Services for various conditions. We specialise in Weight loss, Men’s & Women’s Health, Skin Conditions and other medical conditions which are available to all patients via completion of online assessments. We also offer other services including Ear Wax Removal, Travel Vaccinations, B12 Injections and Anti-Wrinkle and Dermal Fillers – all available to book online.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

69 reviews

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Replied to 87% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Professional Staff and Outstanding Support

Excellent service every time! The staff are always friendly, professional, and happy to answer any questions I have. Prescriptions are handled quickly and efficiently,I never feel rushed, and they always take the time to give helpful advice. Great service all around. Definitely my go-to place!

15 April 2026
Unprompted review
Rated 5 out of 5 stars

5* service from a fantastic pharmacy!

I’ve always had a great experience with YourPharmacy since I switched over to them. I no longer need to worry about my prescriptions as they’re delivered on time and the service is fantastic! The staff are very knowledgable and helpful and will always go out of their to accommodate their patients needs! I can’t recommend them enough and I’m only upset that I didn’t switch over to them sooner. Thank you again to the team at YourPharmacy!

11 April 2026
Unprompted review
Rated 5 out of 5 stars

Very helpful team

Very helpful team. I am very pleased by this pharmacy, they offer a lot of services and I used them for B12 injection. Great team, they are very quick with delivering my prescriptions as well.

8 April 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service from their online team, they usually have most of the items that is out of stock and I find it tricky to find. Always quick in thier response and very helpful, I would recommend this pharmacy to everyone. Reliable delivery and friendly drivers. Thank you for you service.

10 April 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, easy seamless process from ordering to receiving my product, respond to emails and questions promptly. Will be ordering again

1 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service

Customer service was excellent. The pharmacist was helpful in discussing my condition and how I can improve my health with practical changes. Always helpful and going the extra mile.

6 April 2026
Unprompted review
Rated 5 out of 5 stars

No more queuing, free up your life !

I used to have to queue for ages in my old pharmacy in Greenhill Village to find that my prescription wasn’t ready. I switched to YourPharmacy and completely freed up my time. Everything is delivered quickly and free ! My regular meds just turn up with a polite driver without me doing anything. It’s just so easy and the staff are committed and bend over backwards to accommodate your requirements. The pharmacy also provide lots of other services too. A pharmacy staff that are prompt and actually care. Free up your time and let them do the work. Highly recommended, pop in and see them or give them a call! You won’t regret it.

11 April 2026
Unprompted review
Rated 5 out of 5 stars

Would recommend

I’ve been using YourPharmacy for my medication and they have been great (I’ve made 8 orders so far so am speaking fo experience). The whole process from ordering to delivery is seamless and they are very responsive when I have any questions. I’m able to easily arrange my delivery for a time when I will be home and they are happy, and my friends who I have referred them on to (I did not get any referral fee for this, so it was just based on my good experience) have also been happy.

27 March 2026
Unprompted review

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