Avace Reviews 

93
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 64 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the helpfulness and knowledge of the staff who provide valuable advice. Many people appreciate the competitive pricing and the overall ease of their ordering process, making it a straightforward experience. Reviewers frequently highlight the very fast and prompt delivery service, with many orders arriving the next day or even sooner. The products themselves are consistently described as being of great quality and well-packaged, contributing to a highly satisfactory overall experience for consumers.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, frequently highlighting fast and prompt delivery,... See more

Product

People report positive experiences with the product, often highlighting its excellent quality and suitability... See more

Service

Customers had positive experiences with service, consistently describing it as excellent, first-class, and... See more

Price

Clients share positive opinions on price, consistently highlighting great, unbeatable, and competitive... See more

Order

Consumers find the ordering process to be a positive experience, often highlighting the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I needed to source some Graphenstone paint to complete a house we're building, nobody else was holding stock after the UK importer went pop - So finding these guys was an absolute live saver. I dealt... See more

Company replied

Rated 5 out of 5 stars

MR D Mayhew of Suffolk I needed product advice , and The Avace Team were very helpful and the people i spoke to were very knowledgeable and profesional and couldnt have helped more. I will definatley... See more

Company replied

Rated 5 out of 5 stars

I purchase paints/coatings on a regular basis and I arrived at this store for the first time. I will be buying from here again. Price including delivery was the cheapest. Website was a drea... See more

Company replied

Rated 5 out of 5 stars

Paint company did real good and dispatched in quick time , THEN the courier step in !! Waiting in all afternoon for the delivery then get an email to say it’s running late will be 2 hours later now 20... See more

Company replied


Company details

  1. Paint Manufacturer
  2. Paint Store
  3. Powder Coating Service
  4. Wallpaper Store

Written by the company

Stockist, Manufacturer and Distributor of High Quality Decorative, Breathable, All-in-One Paint Brands for Commercial and Residential Buildings. With over 40 years of experience, we have researched and selected the best brands for each of the marketing segments in which we operate. We also offer the lowest prices online including free delivery throughout the UK.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

93 reviews

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1-star

Asks customers to review

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4.7

All reviews

(93)

62 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Late Delivery

Ordered Friday, paid extra for next day courier service. Arrived Tuesday.

17 October 2025
Avace logo

Reply from Avace

Apologies for the delay in receiving your goods. Unfortunately, once orders leave our premises they are in the hands of the courier. I have emailed our courier service and I'm still awaiting a response as to why it was delivered late.
All I can do is apologise on behalf of the company, and we will continue to investigate late deliveries, as it should not happen if you have paid for the next day service.

Rated 5 out of 5 stars

Excellent service.

Excellent service.

Easy website to use and the service is excellent will definitely be using again.

7 October 2025
Avace logo

Reply from Avace

Thanks for your review!

Happy Painting!

Emily - AVACE Ltd

Rated 5 out of 5 stars

Excellent service

Excellent service, this was a repeat order so no discussion needed, the paint arrived next day.

15 October 2025
Avace logo

Reply from Avace

Thanks for your review!

Happy Painting!

Emily - AVACE Ltd

Rated 5 out of 5 stars

You won't find better.

I purchase paints/coatings on a regular basis and I arrived at this store for the first time.
I will be buying from here again.
Price including delivery was the cheapest.
Website was a dream to navigate.
Items arrived next day.
Packaging is the best I've experienced.
Comms were prompt and informative.

Rare to see a company operating with such a professional approach.

Many thanks.
Craig.

14 October 2025
Avace logo

Reply from Avace

Hi Craig,

Thanks for your wonderful review.

Happy painting!

Emily - AVACE Ltd

Rated 5 out of 5 stars

Perfect

Item in stock, competitively priced, delivered within 24 hours. Perfect!

24 September 2025
Avace logo

Reply from Avace

Hi,

I'm so glad we could help!

Happy Painting!

- AVACE Ltd - Emily

Rated 5 out of 5 stars

Overall excellent

Price. Service. And delivery all excellent

23 September 2025
Avace logo

Reply from Avace

Hi,

I'm so glad you enjoyed your purchasing experience and service.

Happy Painting!

- AVACE Ltd - Emily

Rated 5 out of 5 stars

You can talk to a human and order online.

Although I was doing the order online it was easy to talk to someone directly on the phone to double check things on the Friday. The gentleman was very helpful. 125litres of paint delivered first thing Monday morning on a pallet in 25litres good quality metal tins and lids.

1 August 2025
Avace logo

Reply from Avace

Hi Peter,

Thanks for your review. We hope to hear from you again soon.

Happy Painting! (it was a very large order, and mixing it was tricky but we got there in the end. I ended up looking like the incredible hulk, due to the colour being bright green!)

Emily - AVACE Ltd

Rated 5 out of 5 stars

I have not used the product yet....

I have not used the product yet..... but the delivery service was prompt...

14 July 2025
Avace logo

Reply from Avace

Hi Kevin,

Thanks for your review. We hope to hear from you again soon.

Happy Painting!


Emily - AVACE Ltd

Rated 5 out of 5 stars
Avace logo

Reply from Avace

Hi,

Thanks for your review!

We're glad you found the service efficient! We pride ourselves on our timely delivery and customer service.

Emily - AVACE Ltd

Rated 5 out of 5 stars

I bought Demi Dekk ultimate as…

I bought Demi Dekk ultimate as recommend by the cabin company.
Easy to order
Good packaging
Delivered on time
Wide colour selection options, as long as you know the code.
I recommend ACCE Ltd

I recommend it

16 June 2025
Avace logo

Reply from Avace

Hi,

Thanks for your positive review!

We're glad you found our website easy to use, we strive on perfect customer service.

Emily - AVACE Ltd

Rated 5 out of 5 stars

Beyond expectations !

Beyond expectations !. Ordered single 5 LTRs of Jotun primer and received it near at home, near Bath, in well under 24 hours. I was well pleased. This is only the start of preparation to repaint a narrow boat, I will need more, and know where to go.

12 June 2025
Avace logo

Reply from Avace

Hi Jeff,

We're pleased you got your delivery earlier than expected. Enjoy painting, and we hope you return in the future.

Emily - AVACE Ltd

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