Avace Reviews 

93
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 64 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the helpfulness and knowledge of the staff who provide valuable advice. Many people appreciate the competitive pricing and the overall ease of their ordering process, making it a straightforward experience. Reviewers frequently highlight the very fast and prompt delivery service, with many orders arriving the next day or even sooner. The products themselves are consistently described as being of great quality and well-packaged, contributing to a highly satisfactory overall experience for consumers.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, frequently highlighting fast and prompt delivery,... See more

Product

People report positive experiences with the product, often highlighting its excellent quality and suitability... See more

Service

Customers had positive experiences with service, consistently describing it as excellent, first-class, and... See more

Price

Clients share positive opinions on price, consistently highlighting great, unbeatable, and competitive... See more

Order

Consumers find the ordering process to be a positive experience, often highlighting the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I needed to source some Graphenstone paint to complete a house we're building, nobody else was holding stock after the UK importer went pop - So finding these guys was an absolute live saver. I dealt... See more

Company replied

Rated 5 out of 5 stars

MR D Mayhew of Suffolk I needed product advice , and The Avace Team were very helpful and the people i spoke to were very knowledgeable and profesional and couldnt have helped more. I will definatley... See more

Company replied

Rated 5 out of 5 stars

I purchase paints/coatings on a regular basis and I arrived at this store for the first time. I will be buying from here again. Price including delivery was the cheapest. Website was a drea... See more

Company replied

Rated 5 out of 5 stars

Paint company did real good and dispatched in quick time , THEN the courier step in !! Waiting in all afternoon for the delivery then get an email to say it’s running late will be 2 hours later now 20... See more

Company replied


Company details

  1. Paint Manufacturer
  2. Paint Store
  3. Powder Coating Service
  4. Wallpaper Store

Written by the company

Stockist, Manufacturer and Distributor of High Quality Decorative, Breathable, All-in-One Paint Brands for Commercial and Residential Buildings. With over 40 years of experience, we have researched and selected the best brands for each of the marketing segments in which we operate. We also offer the lowest prices online including free delivery throughout the UK.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

93 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

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4.7

All reviews

(93)

62 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Will use again.

Easy website, great delivery, responsive & helpful customer service.

3 April 2026
Avace logo

Reply from Avace

Hi Carol,

Thanks for your lovely review. We're glad you enjoyed using our new website and we're very thankful for the positive feedback.

Be sure to recommend us to family and friends.

Happy Painting!

Emily - AVACE Ltd

Rated 5 out of 5 stars

10/10 experience, as always!

Delivery timescales, quality of products and customer service are flawless.

22 March 2026
Avace logo

Reply from Avace

Hi Lucy,

Thank you for your lovely comment. We strive to provide the best customer service and the best quality products.

Happy Painting! We look forward to hearing from you in the future.

Emily - AVACE Ltd

Rated 5 out of 5 stars

Super quick delivery

Super quick delivery. My paint arrived the next day and they had even included a paint can opener/stirrer. Thank you!

18 March 2026
Avace logo

Reply from Avace

Hi Ira,

Thank you for your review. If you haven't already, please sign up to our mailing list to receive our weekly newsletter and discount codes.

Emily - AVACE Ltd

Rated 4 out of 5 stars

everything was great except i asked for…

everything was great except i asked for my parcel to be put through the gate but they gave it to a neighbour instead, nothing major but if i really needed it and the neighbour had gone out i wouldn’t of been able to retrieve it

2 March 2026
Avace logo

Reply from Avace

Hi Scott,

Thanks for informing us. We did put a note on the couriers website when we booked the parcel on. Unfortunately, sometimes they don't read them when they deliver, especially if it's a busy round. We will inform the courier that they need to check the notes beforehand.

Emily - AVACE Ltd

Rated 5 out of 5 stars

Brilliant help and delivery

Absolutely brilliant service from Avace. We needed advice on a Grade 2 Listed building and Scott researched the correct paint. Once we agreed to buy a pro-forma was speedily e mailed and the paint delivered overnight !
No company could have done more so very happy customers!

21 January 2026
Unprompted review
Avace logo

Reply from Avace

Hi Alison, thank you so much for your review.

Scott is one of our longest serving team members, and his knowledge is second only to that of the Managing Director/Owner.
We're so glad you were able to find the right product for the building.
Should you need anything else in the future, please visit the website or give us a call and we'll be more than happy to help.

Emily - AVACE Ltd

Rated 5 out of 5 stars

Excellent experience

Another great purchase at an unbeatable price with personal delivery from the owner.

5 January 2026
Avace logo

Reply from Avace

Thank you for your review. We're glad to have been able to deliver it to you personally. Happy Painting, and if you need anything else, you know where we are!

- Emily
AVACE Ltd

Rated 5 out of 5 stars

The product came swiftly and the…

The product came swiftly and the quality is excellent.

19 December 2025
Unprompted review
Avace logo

Reply from Avace

Thank you for your kind review.

If there is anything else we can assist you with in the future, now you know where to find us.

Happy Painting!

Emily - AVACE Ltd

Rated 5 out of 5 stars

Very good price and very quick…

Very good price and very quick delivery. Hadn't heard of this company before but so far impressed

13 December 2025
Avace logo

Reply from Avace

Thank you for your kind review.

If there is anything else we can assist you with in the future, now you know where to find us.

Happy Painting!

Emily - AVACE Ltd

Rated 5 out of 5 stars

Helpful staff.

12 December 2025
Avace logo

Reply from Avace

Hi Simon,
Thanks for your review! We are so thankful that you chose to use AVACE Ltd for your purchase.

Have a wonderful Christmas and we hope to serve you again in the New Year!

Rated 5 out of 5 stars

A reliable and helpful co.pany

They had the products I needed at a competitive price, they were helpful with my queries, and prompt and free delivery. What more do you need?

7 November 2025
Avace logo

Reply from Avace

Thanks for your review. We're so glad that we ticked all of your boxes. We can't wait for you to visit us again.

Emily - AVACE Ltd

Rated 5 out of 5 stars

Great price

Great price, fast delivery, perfectly packaged.

19 November 2025
Avace logo

Reply from Avace

Thanks for your review. We're so glad that we ticked all of your boxes. We can't wait for you to visit us again.

Emily - AVACE Ltd

Rated 4 out of 5 stars

Communicative and helpful

Avace team were communicative and helpful. Product arrived well packaged and as expected. Small delay which was my fault / issue communicating with courier. Emily from Avace went above and beyond to resolve it very quickly and the courier they used were extremely helpful. I would use this company again and recommend them.

27 November 2025
Unprompted review
Avace logo

Reply from Avace

Thanks for your review. We're so glad that we ticked all of your boxes. We can't wait for you to visit us again.

Emily - AVACE Ltd

Rated 5 out of 5 stars

Very happy customer

Delivery was spot on, well packaged have used avace before and will use again. Very happy customer and cheaper than other sites saved about £40 compared to other stockist

17 November 2025
Avace logo

Reply from Avace

Thanks for your review. We're so glad that we ticked all of your boxes. We can't wait for you to visit us again.

Emily - AVACE Ltd

Rated 5 out of 5 stars

Quick delivery

Quick delivery

10 November 2025
Avace logo

Reply from Avace

Thanks for your review. We're so glad that we ticked all of your boxes. We can't wait for you to visit us again.

Emily - AVACE Ltd

Rated 5 out of 5 stars

MR D Mayhew of Suffolk

MR D Mayhew of Suffolk
I needed product advice , and The Avace Team were very helpful and the people i spoke to were very knowledgeable and profesional and couldnt have helped more. I will definatley be using them again for breathable paint products and would further most certainley recommened them. Thankyou.

11 November 2025
Unprompted review
Avace logo

Reply from Avace

Thanks for your review. We're so glad that we ticked all of your boxes. We can't wait for you to visit us again.

Emily - AVACE Ltd

Rated 5 out of 5 stars

Excellent customer service and knowledge

Had to have replacement t product, very prompt customer service and info and prompt refund, excellent delivery time, second time using this company but now my ‘go-to’

9 November 2025
Avace logo

Reply from Avace

Thanks for your review. We're so glad that we ticked all of your boxes. We can't wait for you to visit us again.

Emily - AVACE Ltd

Rated 5 out of 5 stars

Scott was helpful bought my paint in…

Scott was helpful bought my paint in the morning had it delivered the next day in Dorset
Highly recommended

20 October 2025
Avace logo

Reply from Avace

Thanks for your review! I've passed your feedback on to Scott.

We're glad he could help.

Emily - AVACE Ltd

Rated 5 out of 5 stars

Get your Graphenstone here!

I needed to source some Graphenstone paint to complete a house we're building, nobody else was holding stock after the UK importer went pop - So finding these guys was an absolute live saver. I dealt with Emily and her treatment of me as a new customer was the same you'd expect if you'd been buying from them for a decade. She even added some colours to the list that we needed - that weren't currently there. Add in overnight shipping and what could have potentially meant redecorating a whole house has been avoided. 10/10 will be back.

22 October 2025
Unprompted review
Avace logo

Reply from Avace

Hi Bryn,

Thanks for your wonderful feedback. It was great to be able to help you out!

Happy Painting!

Emily - AVACE Ltd

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