had a great experience. The staff was very friendly, professional, and welcoming. The whole rental process was quick, smooth, and very easy from start to finish. I was very satisfied with the veh... See more
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Significant delay on arrival at Bari Airport. Car did not arrive, staff were very confused and helpless. Had to accept a damaged car as office was about to close. Drop off at Naples airport - staff m... See more
Company replied
Booked a car at Bari Airport, the staff at desk rental office in airport was great, also the guy at the pick-up / drop off parking lot. Pick-up process very fast. Auto BYD SEAL 6 touring was great,... See more
Company replied
Brand new car . Super fast service. Great and nice people. Parking lot a bit far but not unlike any other rental company. signs not very clear to identify the parking lot due probably to construction,... See more
Company replied
Company details
Written by the company
Autovia è una società operante nel settore “automotive” specializzata nel noleggio auto e furgoni. Costituita da tre aree di eccellenza altamente specializzate con un team di professionisti di grande preparazione ed esperienza, Autovia è in grado di affiancare Liberi Professionisti, Aziende, Holding ed Enti Pubblici nella definizione delle loro strategie di utilizzo delle vetture e dei veicoli commerciali in parco, dalla semplice richieste di ottimizzare costi e modi per andare da “A” a “B” alla definizione di una vera e propria Car Policy con un occhio attento al saving aziendale. Scopri di più
Perchè scegliere Autovia?
I nostri punti di forza
Azienda italiana
Ottima reputazione sul web e nel territorio
Crescita aziendale costante
Eco friendly
Visione internazionale
Struttura decisionale di alto livello
Partnership importanti
Network in continua espansione
Servizi e soluzione ad hoc
Azienda leader nel settore
Innovazione e strategia
Contact info
Viale Enzo Ferrari, snc, 70128, Bari, Bari, Italy
- +39 3275526733
Auto e furgoni
4.0
Great
944 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 92% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Staff very efficient and friendly with…
Staff very efficient and friendly with good spoken English and cars were modern and very clean
10 March 2025
Reply from autovia.it - Bari Aeroporto
We are happy to know that our service met your expectations! Thank you for your trust and for taking the time to leave us a review. See you soon for another rental with Autovia!
Reply from autovia.it - Bari Aeroporto
We are happy to know that our service met your expectations! Thank you for your trust and for taking the time to leave us a review. See you soon for another rental with Autovia!
Friendly collection desk staff
Friendly collection desk staff, good car short walk from terminal.
11 March 2025
Reply from autovia.it - Bari Aeroporto
Thank you for your wonderful feedback! Customer satisfaction is our priority, and knowing that you enjoyed our service fills us with pride. We hope to see you again soon for another rental with Autovia!
Reply from autovia.it - Bari Aeroporto
Thank you for your wonderful review! Our team works every day to offer a quality service and your feedback is the confirmation that we are on the right track. We look forward to seeing you for your next rental with Autovia!
very fast offer me right solution with…
very fast offer me right solution with good price.
4 March 2025
Reply from autovia.it - Bari Aeroporto
Thank you very much for this very positive review. We hope to see you again soon in one of our many branches.
See you soon, the Autovia team
Nice...super
26 February 2025
Reply from autovia.it - Bari Aeroporto
Thanks for your great feedback! The satisfaction of our customers is our priority, and knowing that they appreciated our service fills us with pride. We hope to see you again soon for another rental with Autovia!
Mistakes
One of the employees was typing the data from ID and made like 3 mistakes in 10 words. When asked to fix it (we wanted proper data on documents), employee was frustrated that she have to do it right now. What is more, some of the mistakes were still there. Dropbox for keys is a hole in a metal wall. Very weird and we were not sure if we should drop the keys from that height (not knowing what is on the other side).
19 February 2025
Reply from autovia.it - Bari Aeroporto
We appreciate your feedback! We are sorry that our service did not fully live up to your expectations, but your considerations are an excellent starting point for improving our service for the future.
Autovia should not be trusted.
Autovia should not be trusted.
I rented a car from them 7 months ago.
They have just taken £220 from my credit card.
They claim this money was to correct a scratch that was smaller than a human hair and too tiny to see with the naked eye!! I had to put on reading glasses to even see it. The mark was so small it could easily have been there when we took the car. I do not believe for one minute that it has been “mended” as this would be pointless.
The amount charged is ridiculous.
This company are treating us as a source of bonus cash and charging whatever they think they can get away with many months after the hire period.
This is shameful malpractice.
If you rent from them, bring a magnifying glass and spend an hour checking the car before you drive away, otherwise you too might end up being fleeced.
19 February 2025
Unprompted review
Reply from autovia.it - Bari Aeroporto
We are sorry to read this negative review and we intend to look into what happened. We invite you to write to the following email address, only in this way will the complaint be official and we will be able to evaluate the case and give you feedback:
vehiclecheck@autovia.it
Professional and fast service, new cars.
Fast service in the office in the airport terminal. The rental car park is right next to the terminal. The car was new (2023), in good condition. All damages was included in the report - I found nothing else. Returning the car was also easy - fuel check, exterior inspection, photographic documentation. The deposit was returned after 2 weeks. I am very pleased with the car and the service.
19 February 2025
Reply from autovia.it - Bari Aeroporto
Thanks for your great feedback! The satisfaction of our customers is our priority, and knowing that they appreciated our service fills us with pride. We hope to see you again soon for another rental with Autovia!
Great service.
11 February 2025
Reply from autovia.it - Bari Aeroporto
Your words motivate us to improve even more! Thank you for choosing Autovia and for sharing your positive experience. We will be happy to welcome you again for your next trip!
Reply from autovia.it - Bari Aeroporto
We are happy to know that our service lived up to your expectations! Thank you for your trust and for taking the time to leave us a review. See you soon for another rental with Autovia!
I had to return the car to the airport…
I had to return the car to the airport for an exchange as an engine warning light came on. 3.5 hours of my time and a 230k round trip. All they were concerned about was that I had filled the fuel tank.
11 February 2025
Reply from autovia.it - Bari Aeroporto
Thanks for leaving a review. We are sorry that our service did not fully meet your expectations. We are working every day to improve and hope to be able to offer you a better experience in your next rental!
Very professional staff
Very professional staff. They spoke good English and had the documents ready and had all the scratches and damages marked honestly.
Only "issue" was that we required snow chains as we were going into the mountains but I suspect that in Bari they were not a legal requisite as in Abruzzo. We quickly remedied by buying a set at a service station.
Will definitely be using them again.
4 February 2025
Reply from autovia.it - Bari Aeroporto
Thank you so much for your 5 star review! We are happy that your experience with Autovia was positive and that our service met your expectations. We are waiting for you for your next rental!
Great service
Great service. The cars are always clean and nice. Every time i get the car i ordered ot very similar one. No complaints at all.
7 February 2025
Reply from autovia.it - Bari Aeroporto
We are happy to know that our service lived up to your expectations! Thank you for your trust and for taking the time to leave us a review. See you soon for another rental with Autovia!
Very friendly staff
Very friendly staff, make the impossible possible, very helpful and friendly, keep it up!!!
30 January 2025
Reply from autovia.it - Bari Aeroporto
Thanks for your wonderful review! Our team works every day to offer a quality service and your feedback is confirmation that we are on the right path. We are waiting for you for your next rental with Autovia!
Fast and easy!
It was a pleasant experience. At the counter I received the information I needed, signed the contract and received the keys. The lady at the office was very kind.
7 December 2024
Price was cheap and the car very good
Price was cheap and the car very good. Correct attitude.
10 December 2024
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