AutoStar picked up our Lexus in Kentucky and delivered it to Florida in just a few days. At every point, they were professional and responsible. A flight cancellation delayed our return by one day. Ev... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Great Transportation company, Carlos Meffe Transport Coordinator got me best transporter and best price. My bucket truck was transported from Cabot, Arkansas to South New Jersey in less than 48 hours... See more
Company replied
Excellent experience, a very good company to deal with. They got me a transporter super fast, no waiting, easy pick up of my vehicle and quick drop off 4 days later (from NJ to NM). Good follow ups vi... See more
Company replied
I used auto star to transport my Subaru from Boston to California. M Alexander was the driver and he and the company was as timely as possible with pickup and delivery, and kept me posted with d... See more
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Company details
Written by the company
Offering the highest rated services in the car shipping and auto transport industry AutoStar has grown a strong reputation on reliability and transparency. Fill in quote request form on this page and a Transport Coordinator will happily call you today.
Contact info
80 SW 8th St, 33130, Miami, United States
- 888-802-8250
- info@autostartransport.com
- autostartransport.com
4.5
Excellent
295 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 91% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Auto Star Transport took really good…
Auto Star Transport took really good care of me. I had to change my pickup date several times due to unforeseen delays and they had no problem doing it. Eduardo and Danielle were extremely helpful and very understanding of the issues I was experiencing. The price quoted was quite reasonable and did not change. This is my second time using Auto Star Transport and both times I have been very satisfied with their service.
27 September 2025
Unprompted review
Reply from AutoStar Transport Express
Eduardo Troconis @ 786-228-5569: Hey Lashelle, thank you very much for the nice review and thank you for the opportunity to earn your business. Your satisfaction with our carrier is because the carriers we use must maintain a 95% customer service rating or better. If you or any family members or friends need our services in the future feel free to contact me:†toll-free number 888-802-8250 x 2249 / direct line 786-228-5569 / email: eduardo.troconis@autostartransport.com
The pricing was competitive
The pricing was competitive. The communicated well. The service a feature to track the process was helpful.
9 September 2025
Unprompted review
Reply from AutoStar Transport Express
Edwin Meffe @ 786-228-5364: Hi Eric! Thank you for such a great review! I am happy that your transport experience was so great. It is always great to hear from my customers that all our efforts are both recognized and appreciated. Please feel free to refer us to friends and family. Should you ever need transport please contact me at 786-228-5364 or 888-802-8250 Ext. 2229 or via email at Edwin.Meffe@autostartransport.com. Thank you and have a great day.
Reliable with good communication
Reliable with good communication. Our car made it safely from California to Virginia.
20 September 2025
Unprompted review
Reply from AutoStar Transport Express
Max Montalvo @ 786-228-5246: Hello Christyn, Thank you for such an amazing review! much appreciated. We pride ourselves on great customer service from our office and the carriers’ drivers. I'm glad you were happy with the service. Remember Christyn, if you or anyone else you know needs to transport a vehicle in the future, please feel free to give them my contact information: +1 786-228-5246 or email me at max.montalvo@autostartransport.com. Thank you again for choosing Autostar Transport Express, Best Regards
AutoStar is very reliable.
AutoStar is very reliable. Manny has been so helpful in transporting our car from CT to Kansas City. The only issue is that we need to be at the receiving end in person to take delivery of the car as they do not have any storage facilities- this may be the case with all the other auto transporters too
28 August 2025
Unprompted review
Reply from AutoStar Transport Express
Manny Vazquez @ (786)-725-2238: Hi Srinivasa, thank you for the great review and taking the time for it. It was a pleasure to work with you and I am grateful for the opportunity. One of the great things about working for a reputable company like AutoStar Transport Express is having the resources to meet and exceed our customers’ expectations as we did with you. If you or anyone you know needs to transport a vehicle, please send me an email @ manny.vazquez@autostartransport.com or call me at 888.802.8250 ext 2240 or (786)-725-2238.
They were good
They were good, even tho at the final destination there were some hiccups but they work them out, it was not their fault but the vendor they use
4 August 2025
Unprompted review
Reply from AutoStar Transport Express
Sofia Wolf @ 786-871-0091: Hello Daniel, Thank you for providing feedback on your transport experience. Customer feedback drives our business. We thank you for shipping with us and spending the time to leave this valuable and helpful review. When you, your family, or your friends want worry-free transport for a vehicle, please contact Sofia at 888-802-8250 x4205, 786-871-0091 or by email at sofia.wolf@autostartransport.com.
The staff of AUTOSTAR TRANSPORT has…
The staff of AUTOSTAR TRANSPORT has handled various orders for us and were amazing with their consistency keeping us updated along the way. Valerie, my rep was exceptional in handling each order. Would definitely recommend them and will continue using them in the future.
25 September 2025
Unprompted review
Reply from AutoStar Transport Express
Edwin Meffe @ 786-228-5364: Hi Gary! Thank you for such a great review! I am happy that your transport experience was so great. It is always great to hear from my customers that all our efforts are both recognized and appreciated. Please feel free to refer us to friends and family. Should you ever need transport please contact me at 786-228-5364 or 888-802-8250 Ext. 2229 or via email at Edwin.Meffe@autostartransport.com. Thank you and have a great day.
Price was competitive
Price was competitive. Other carriers changed their lower price after I committed. AutoStar did not do this. They have up front pricing.
They communicated well both for pick up and drop off and were flexible.
I would use them again.
28 August 2025
Unprompted review
Reply from AutoStar Transport Express
Valerie @ 786-871-0019: Thank you for taking the time to leave such a great review. I appreciate for the opportunity to earn your business. We at AutoStar Transport Express work hard to help and accommodate to our customer's needs and try to make the transport as easy as possible for them. If you or anyone you know need assistance with a future transportation, please feel free to email me at valerie.barriga@autostartransport.com or text at 888-802-8250 Ext 2252 or 786-871-0019. Thanks!
Integrity
Auto star completed my car move from West coast to the Midwest within the time frame and for the amount agreed to. However, the transport driver offloaded MY car at a stop in Denver and used it for his personal use. He did not have permission NOR did he ask! When I showed the driver the odometer at pick up and drop off there was an additional 60 miles! He also took a McDonald’s gift card that I put in console for my son… ( denied but come on, moms like yo surprise their kids so I know it was taken !!) He said he put the gas back in the car ….. like that was compensation for using my car without permission- I asked for $ 100 refund and never heard a word back. Tony at AutoStar would not return my calls or text- pretty much dumped the problem on the driver. Which is not right. I bought the service through auto star, not the driver. BTW-Yanni P was the driver … be aware and call out to ANY transport driver you have recorded the mileage at pick up. I can’t imagine why the driver would take the risk of an accident let alone taking a car that he didn’t have the owners permission ….
5 May 2025
Unprompted review
Reply from AutoStar Transport Express
We are truly sorry to hear about your experience. While carriers are independent and responsible for the handling of vehicles in their care, we understand how concerning it is to feel that your trust was compromised. Please know that we take these matters seriously, and feedback such as yours helps us strengthen the standards we expect from the drivers we contract. We appreciate you sharing these details with us and wish you the very best moving forward.
Excellent Service and happy with it
29 August 2025
Unprompted review
Reply from AutoStar Transport Express
Carlos Meffe @ 786-725-2239: Thank you, Bhaskar, for the feedback. Much appreciated. I'm glad you were happy with our service. It was a pleasure to help with this move and we would be more than happy to assist you or anybody you know in the future. If you or any of your friends need to transport a vehicle please contact me at 786-725-2239 or 888 802 8250 ext 2250 or by email carlos.meffe@autostartransport.com. Thanks again!
We are very grateful for your…
We are very grateful for your professionalism on a safe delivery of our new car! The guys were very friendly, and truly cared about our vehicle! Thank you very much, we have and will continue your give your name to snyone looking for a transport!!
19 August 2025
Unprompted review
Reply from AutoStar Transport Express
Marie Cortelezzi @ 786-725-2243: Thank you so much for the great review Cindy! I’m very happy to hear that the transportation went smoothly and you are satisfied with the service. We always make sure to work with reputable carriers to guarantee great service to our customers. If you or any of your friends need to transport a vehicle please contact me at 888-802-8250 ext 4215, 786-725-2243, or by email marie.cortelezzi@autostartransport.com
Guam Shipping Experience
Good experience doing something I had never done before. I understand when you rely on third parties to carry out their function, things do not always go to plan. The driver for my scheduled pick-up did not accept the vehicle the first time due weight concerns, but this was soon resolved with a successful pickup and transport by a second vendor. The vehicle arrived in Guam on schedule, no damage and I was able to to receive it within 1 day. Great service and would highly recommend this company.
23 July 2025
Unprompted review
Reply from AutoStar Transport Express
Max Montalvo @ 786-228-5246: Hello John, Thank you for such an amazing review! much appreciated. We pride ourselves on great customer service from our office and the carriers’ drivers. I'm glad you were happy with the service. Remember John, if you or anyone else you know needs to transport a vehicle in the future, please feel free to give them my contact information: +1 786-228-5246 or email me at max.montalvo@autostartransport.com. Thank you again for choosing Autostar Transport Express, Best Regards
Excellent service
I really have no complaints. The people I communicated with were extremely professional, and they explained to me at every step what the process would be like and what I needed to do to ensure the pickup and delivery of the car went smoothly. The carrier was punctual (in fact, the car arrived at its destination two days earlier than the estimated date I had been given). Shipping my car this way was something I had never done before and I felt a bit apprehensive, but the truth is that this company made it incredibly easy for me.
17 August 2025
Unprompted review
Reply from AutoStar Transport Express
Thank you for taking the time to leave a review for us on Trustpilot. We greatly value your feedback. Could you kindly provide your full name or reference number so that we may appropriately thank you? We appreciate your assistance in advance.
Autostar Transport delivered my Honda…
Autostar Transport delivered my Honda Pilot safely from South Carolina to Sitka, Alaska in excellent condition and quickly. Everyone I talked to was very helpful and kind. The driver of the transporter was very experienced and knew what he was doing. He put me at ease. I’d never sent a car anywhere, so I was nervous about the whole process. I will definitely use them again and recommend AutoStar.
19 June 2025
Unprompted review
Reply from AutoStar Transport Express
Noah Salvini @ 786-577-5176: Hey Helena! Thank you for your great review! It was a pleasure working with you and I am glad you were satisfied with our service. Customer satisfaction drives our business and is always our #1 goal. Thanks again for everything and for taking the time to leave us your opinion, we greatly appreciate it! If you, your family, or friends need a worry-free vehicle transport, don't hesitate to contact me directly @ 888 802 8250 Ext 2256 or 786-577-5176, or via email @ noah.salvini@autostartransport.com. All the best!
Excellent service
Excellent service. They were on time. Did exactly what they promised for a very fair price. Would use them again and definitely recommend them to my friends.
18 August 2025
Unprompted review
Reply from AutoStar Transport Express
Frank Navas @ 786-228-5373: Thank you so much for the great review, Gladys! I’m very happy to hear that the transportation went smoothly and you are satisfied with the service. If you or any of your friends need to transport a vehicle please contact me at 888-802-8250 ext 2248, 786-228-5373 or by email frank.navas@autostartransport.com
I recently shipped my car from Phoenix…
I recently shipped my car from Phoenix to New York with AutoStar Transport Express, and the entire process was extremely smooth. The team was very helpful, professional, and always readily available to answer my questions. Communication was clear from start to finish, and I always felt informed about the status of my shipment. My vehicle arrived safely and on time, exactly as promised. I truly appreciate the reliability and customer service I received, and I would definitely recommend AutoStar to anyone needing car transport services.
21 August 2025
Unprompted review
Reply from AutoStar Transport Express
Sofia Wolf @ 786-871-0091: Hello Dhruvil, Thank you for providing feedback on your transport experience. Customer feedback drives our business. We thank you for shipping with us and spending the time to leave this valuable and helpful review. When you, your family, or your friends want worry-free transport for a vehicle, please contact Sofia at 888-802-8250 x4205, 786-871-0091 or by email at sofia.wolf@autostartransport.com.
Constant communication
Constant communication from the time I booked Autostar to delivery which was early!! Will definitely use them again!
2 August 2025
Unprompted review
Reply from AutoStar Transport Express
Noah Salvini @ 786-577-5176: Hey Missy! Thank you for your great review! It was a pleasure working with you and I am glad you were satisfied with our service. Customer satisfaction drives our business and is always our #1 goal. Thanks again for everything and for taking the time to leave us your opinion, we greatly appreciate it! If you, your family, or friends need a worry-free vehicle transport, don't hesitate to contact me directly @ 888 802 8250 Ext 2256 or 786-577-5176, or via email @ noah.salvini@autostartransport.com. All the best!
The dispatcher was polite and…
The dispatcher was polite and knowledgeable. The driver was on time for pickup and delivery. He was very polite and did a great job with the transport. Have already recommended them to another friend who also used them. Will use them again on my next purchase and sale that needs drluvery
15 August 2025
Unprompted review
Reply from AutoStar Transport Express
Sofia Wolf @ 786-871-0091: Hello Bill, Thank you for providing feedback on your transport experience. Customer feedback drives our business. We thank you for shipping with us and spending the time to leave this valuable and helpful review. When you, your family, or your friends want worry-free transport for a vehicle, please contact Sofia at 888-802-8250 x4205, 786-871-0091 or by email at sofia.wolf@autostartransport.com.
I waited a few days for a trucker to…
I waited a few days for a trucker to transport our truck but once confirmed the service was excellent. It arrived as promised. I highly recommend this company. Best pricing as well.
17 July 2025
Unprompted review
Reply from AutoStar Transport Express
Sean Hancock @ 786 228 5243: Thank you, Mitch, for the feedback. Much appreciated. I'm glad you were happy with our service. It was a pleasure to help with this move and we would be more than happy to assist you or anybody you know in the future. If you or any of your friends need to transport a vehicle please contact me at 786 228 5243 or 888 802 8250 ext 4219 or by email sean.hancock@autostartransport.com. Thanks again!
Reply from AutoStar Transport Express
Manny Vazquez @ (786)-725-2238: Andres, thank you for the great review and taking the time for it. It was a pleasure to work with you and I am grateful for the opportunity. One of the great things about working for a reputable company like AutoStar Transport Express is having the resources to meet and exceed our customers’ expectations as we did with you. If you or anyone you know needs to transport a vehicle, please send me an email @ manny.vazquez@autostartransport.com or call me at 888.802.8250 ext 2240 or (786)-725-2238.
The experience was decent
The experience was decent , I feel like communication was a little lacking
28 July 2025
Unprompted review
Reply from AutoStar Transport Express
Sean Hancock @ 786 228 5243: Thank you, Erin, for the feedback. Much appreciated. I'm glad you were happy with our service. It was a pleasure to help with this move and we would be more than happy to assist you or anybody you know in the future. If you or any of your friends need to transport a vehicle please contact me at 786 228 5243 or 888 802 8250 ext 4219 or by email sean.hancock@autostartransport.com. Thanks again!
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