AutoStar picked up our Lexus in Kentucky and delivered it to Florida in just a few days. At every point, they were professional and responsible. A flight cancellation delayed our return by one day. Ev... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great Transportation company, Carlos Meffe Transport Coordinator got me best transporter and best price. My bucket truck was transported from Cabot, Arkansas to South New Jersey in less than 48 hours... See more
Company replied
Excellent experience, a very good company to deal with. They got me a transporter super fast, no waiting, easy pick up of my vehicle and quick drop off 4 days later (from NJ to NM). Good follow ups vi... See more
Company replied
I used auto star to transport my Subaru from Boston to California. M Alexander was the driver and he and the company was as timely as possible with pickup and delivery, and kept me posted with d... See more
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Company details
Written by the company
Offering the highest rated services in the car shipping and auto transport industry AutoStar has grown a strong reputation on reliability and transparency. Fill in quote request form on this page and a Transport Coordinator will happily call you today.
Contact info
80 SW 8th St, 33130, Miami, United States
- 888-802-8250
- info@autostartransport.com
- autostartransport.com
4.5
Excellent
295 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 91% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Demetri was very responsive and…
Demetri was very responsive and attentive to the moving schedule I had and ensured he could get the delivery done in a timeframe that matched my schedule and availability.
28 January 2026
Unprompted review
Reply from AutoStar Transport Express
Demetri Valerga @ 786-577-5175: Hello Bryce! Thank you for providing feedback on your transport experience. Customer feedback drives our business. We thank you for shipping with us and spending the time to leave this valuable and helpful review. When you, your family or friends want a worry-free transport for your vehicle, please contact Demetri at 888-802-8250 x2225, 786-577-5175, or by email at demetri.valerga@autostartransport.com
First time having to transport a…
First time having to transport a vehicle and Daniel made the entire process stress free with a open line of communication. Will definitely use Autostar Transport Express again
23 January 2026
Unprompted review
Reply from AutoStar Transport Express
Daniel Troconis @ 786-464-8184: Hi Christina, thank you very much for the nice review and thank you for the opportunity to earn your business. Your satisfaction with our carrier is because the carriers we use must maintain a 95% customer service rating or better. If you or any family members or friends need our services in the future feel free to contact me: toll-free number 888-802-8250 x 2236 / direct line 786-464-8184 / email: daniel.troconis@autostartransport.com
They were awesome
They were awesome. Manny was very helpful. I needed it picked up within a three day window and they did just that very easy to work with.
12 January 2026
Unprompted review
Reply from AutoStar Transport Express
Manny Vazquez @ (786)-725-2238: Lori, thank you for the great review and taking the time for it. It was a pleasure to work with you and I am grateful for the opportunity. One of the great things about working for a reputable company like AutoStar Transport Express is having the resources to meet and exceed our customers’ expectations as we did with you. If you or anyone you know needs to transport a vehicle, please send me an email @ manny.vazquez@autostartransport.com or call me at 888.802.8250 ext 2240 or (786)-725-2238.
Communication was fast and effective
Communication was fast and effective. Everything was set up perfectly and the price as competitive
22 January 2026
Unprompted review
Reply from AutoStar Transport Express
Thank you for taking the time to leave a review for us on Trustpilot. We greatly value your feedback. Could you kindly provide your full name or reference number so that we may appropriately thank you? We appreciate your assistance in advance.
10/10 service. highly recommend
seamless transaction to have my dump truck moved from NY to NC. great communication from beginning to end. would highly recommend and certainly would use again!
23 December 2025
Unprompted review
Reply from AutoStar Transport Express
Edwin Meffe @ 786-228-5364: Hi Eric! Thank you for such a great review! I am happy that your transport experience was so great. It is always great to hear from my customers that all our efforts are both recognized and appreciated. Please feel free to refer us to friends and family. Should you ever need transport please contact me at 786-228-5364 or 888-802-8250 Ext. 2229 or via email at Edwin.Meffe@autostartransport.com. Thank you and have a great day.
AutoStar Excellent Result
We used this service to transport a car from Maryland to Alabama for our daughter.
Scheduling was easy and the agent was very courteous and professional and explained the process thoroughly and answered all of our questions. The job was posted and a driver assigned the same day. Pick-up and delivery were on-time and the vehicle arrived safely. The experience met our expectations. We would use them again and we highly recommend anyone use AutoStar for your car transport needs.
3 January 2026
Unprompted review
Reply from AutoStar Transport Express
Eduardo Troconis @ 786-228-5569: Hey Michael, thank you very much for the nice review and thank you for the opportunity to earn your business. Your satisfaction with our carrier is because the carriers we use must maintain a 95% customer service rating or better. If you or any family members or friends need our services in the future feel free to contact me:†toll-free number 888-802-8250 x 2249 / direct line 786-228-5569 / email: eduardo.troconis@autostartransport.com
Was not sure if I would use AutoStar but…
Was not sure if to use this company but after some research I sent them a request and they responded with a good quote and followed up when I submitted all my information. My agent was always keeping me informed as to when they had a truck lined up and when I could expect my vehicle. The trucking company was very helpful when they arrived and put my vehicle right where I wanted it. I would use them again!
22 December 2025
Unprompted review
Reply from AutoStar Transport Express
Thank you for taking the time to leave a review for us on Trustpilot. We greatly value your feedback. Could you kindly provide your full name or reference number so that we may appropriately thank you? We appreciate your assistance in advance.
Great Company
Great Company to do business with. stayed in constant contact with us through out the whole move process, the carrier and driver were well mannered and dressed well and very polite, vehicle was well cared for during it's journey. I whole Heartedly Recomend Auto Star and their Associates to anyone in need of any type of vehicle transportation. PS, Their service is very fast!!
25 December 2025
Unprompted review
Reply from AutoStar Transport Express
Rodrigo Franca @ (786) 725-5994:Hey Neal, Thank you for the excellent review! We pride ourselves on great customer service from our office and the carriers’ drivers. I'm glad you were happy with the service. Remember Neal, if you or anyone else you know needs to transport a vehicle in the future, please feel free to give them my contact information: (888) 802-8250 Ext. 2241, 786-725-5994 or email me at rodrigo.franca@autostartransport.com.
They were ok not as fast as another…
They were ok not as fast as another company i used but they were a little cheaper. You get what you pay for!
20 November 2025
Unprompted review
Reply from AutoStar Transport Express
Chris Baker @ 786-725-5991: Hey Elbert, Thank you for such an amazing review! Much appreciated. We pride ourselves on great customer service from our office and the carriers drivers. I'm glad you were happy with the service. Remember Elbert, if you or anyone else you know need to transport a vehicle in the future, please feel free to give them my contact information: (888) 802-8250 Ext. 2241, 786-725-5991 or email me at chris.baker@autostartransport.com.
⭐⭐⭐⭐⭐
⭐⭐⭐⭐⭐
Excellent experience with AutoStar Transport Express. Communication was clear and consistent from start to finish, pricing was fair with no surprises, and my vehicle was picked up and delivered exactly as promised. Professional, reliable, and efficient — I would absolutely use them again and recommend them to anyone needing auto transport.
10 September 2025
Unprompted review
Reply from AutoStar Transport Express
Rodrigo Franca @ 786-725-5994: Hey Matt, thank you for reaching out and providing us with valuable feedback. Our customers' feedback guides our business and helps us keep improving the service we provide. We're thrilled that you had a 5-star experience with AutoStar Transport Express. When you, your family or friends want a worry-free transport for your vehicle, please contact Rod at 786-725-5994 or 888-802-8250 x4211 or by email at rodrigo.franca@autostartransport.com.
Autostar was a pleasure to work with
Autostar was a pleasure to work with. They are very punctual on their correspondence and stick to their price and delivery time. I worked with Demetri whom was excellent so good I reused this company multiple times. 4 times in two years. I highly reccomend them.
4 January 2026
Unprompted review
Reply from AutoStar Transport Express
Demetri Valerga @ 786-577-5175: Hello Richard. Thank you for providing feedback on your transport experience. Customer feedback drives our business. We thank you for shipping with us and spending the time to leave this valuable and helpful review. When you, your family or friends want a worry-free transport for your vehicle, please contact Demetri at 888-802-8250 x2225, 786-577-5175, or by email at
demetri.valerga@autostartransport.com
Autostar Transport was great!
Autostar Transport was great!! They moved my '64 Impala from PA to TX. The price was fair, driver was courteous, on-time, and my car was delivered without a scratch. 100% recommend them.
21 February 2025
Unprompted review
Reply from AutoStar Transport Express
Tony Salvini @ 786-228-5234: Hey Rob! Thank you for taking the time to leave us a review, it is a nice reflection of the effort and dedication that we put towards our work. If you ever need transportation services, please feel more than free to reach out and we will get it done for you. Tony.salvini@autostartransport.com / 888-802-8250 ext 4209, 786 228 5234.
Strongly Not Recommended
Strongly Not Recommended – Dishonest and Unprofessional Service
A few days ago, I contacted AutoStar Transport to move a forklift. I confirmed the price with their staff and clearly stated that the transport had to be completed within the following two days, which they agreed to.
On the first day, they failed to provide any confirmed pickup time. When I reached out, I was told they were “working on it” and that a driver might not be assigned until the second day. After that, they stopped proactively communicating with me.
On the second day, I still received no pickup time. When I contacted them again—this being the final day the transport had to be completed—I was suddenly told that they could not assign a driver unless I paid an additional $200.
I was extremely upset by this clear lack of honesty. I requested to cancel the order, but they stated that while cancellation was allowed, they would not refund my $100 deposit. With my schedule extremely tight and their policy leaving me no real alternative, I was forced to compromise and ended up paying an additional $109 on top of the original price just to complete the transport.
I am very disappointed with this company. Last-minute price increases, delays, and using a non-refundable deposit as leverage reflect a complete lack of professionalism. This was the worst service experience I have ever had. I believe I am not the first customer to encounter this situation, and I hope others will take this experience into consideration to avoid unnecessary losses.
17 December 2025
Unprompted review
Reply from AutoStar Transport Express
Thank you for taking the time to share your experience. We’re sorry to hear about the issues you encountered regarding scheduling, communication, and pricing during your transport. We understand how important timing and clear agreements are, especially when working within a tight deadline, and we regret that your experience did not reflect those expectations. Your feedback regarding the pickup coordination and the changes presented during the process has been noted and will be taken into account as we continue reviewing our internal procedures and carrier assignment process. Input like yours helps us identify areas where clearer communication and consistency are needed. We appreciate you bringing this to our attention and wish you all the best moving forward.
⭐⭐⭐⭐⭐ Highly Recommend
⭐⭐⭐⭐⭐ Highly Recommend
I had a great experience with Autostar Transport Express. The service was professional, dependable, and efficient, just as advertised. Pricing was fair and reasonable, and the overall experience exceeded expectations. I would not hesitate to use them again or recommend them to others.
22 December 2025
Unprompted review
Reply from AutoStar Transport Express
Alan Iberlucea @ 786-725-5989: Hi Carla! Thank you for the nice review. I am happy that your transport experience with us was so easy. Next time you need vehicle transport, you know we will surely give you the same great service as before. My team and I always strive to provide the best service possible, despite any complications we may face. Always glad to help! I look forward to providing our services to you and your relatives and friends again and again. As always, I may be reached by phone at 786-725-5989 or 888-802-8250 Ext. 2231 or via email at alan.iberlucea@autostartransport.com. Thank you and have a great day!
They communicated well
They communicated well. The price was very reasonable. And they delivered in a timely manner.
27 November 2025
Unprompted review
Reply from AutoStar Transport Express
Yasmin Sairally @ 786-725-5995: Thanks Norman for the nice review. We are very happy to hear that the transportation went smoothly and you are satisfied with the service. We always make sure to work with reputable carriers to guarantee great service to our customers. If you have any friends or family looking for help to ship a vehicle, please don't hesitate to call me on the toll-free number 888 802 8250 ext 2233, or directly at 786-725-5995, or by email to yasmin.sairally@autostartransport.com
Best Choice!
I normally do not pay any attention to ads on Facebook but with AutoStar Transport, I am glad I did! I went directly to their website and inquired about shipping my car from Raleigh, NC to San Juan, Puerto Rico as I had already moved but desperately needed my car living in a remote area. Valerie was the angel that handled my case and she was patient and caring. She made sure she calmed every single one of my wild and crazy nerves while going through the process. She answered every question I had quickly and even answered me while she was out of the office!
When my car arrived at the port, I had to handle some serious red tape with the tax office. AutoStar Transport cannot assist with that part but Valerie still answered me when I updated her on any paperwork that I might need.
I highly recommend the patient, professional and empathetic team at AutoStar Transport! Thank you so much!
29 September 2025
Unprompted review
Reply from AutoStar Transport Express
Valerie @ 786-871-0019: Thank you for taking the time to leave such a great review. I appreciate for the opportunity to earn your business. We at AutoStar Transport Express work hard to help and accommodate to our customer's needs and try to make the transport as easy as possible for them. If you or anyone you know need assistance with a future transportation, please feel free to email me at valerie.barriga@autostartransport.com or text at 888-802-8250 Ext 2252 or 786-871-0019. Thanks!
Transported car from NY to AZ
Transported car from NY to AZ. Clear communication and on-time delivery. Can't ask for much more than that!
15 November 2025
Unprompted review
Reply from AutoStar Transport Express
Yasmin Sairally @ 786-725-5995: Thanks Bill for the nice review. We are very happy to hear that the transportation went smoothly and you are satisfied with the service. We always make sure to work with reputable carriers to guarantee great service to our customers. If you have any friends or family looking for help to ship a vehicle, please don't hesitate to call me on the toll-free number 888 802 8250 ext 2233, or directly at 786-725-5995, or by email to yasmin.sairally@autostartransport.com
Not bad, just a little bump...
I was happy with the service, and received my vehicle delivery in a timely manor. I did have a issue with the driver, who while loading the vehicle, bumped the front bumper license plate holder. No damage, but it did raise an eyebrow as to the skill of the driver and the safety of my vehicle on a cross country journey. But overall everything worked out so I can't complain. Or I could, but why be a negative Nancy?
22 November 2025
Unprompted review
Reply from AutoStar Transport Express
Alan Iberlucea @ 786-725-5989: Hi Clayvin! Thank you for the nice review. I am happy that your transport experience with us was so easy. Next time you need vehicle transport, you know we will surely give you the same great service as before. My team and I always strive to provide the best service possible, despite any complications we may face. Always glad to help! I look forward to providing our services to you and your relatives and friends again and again. As always, I may be reached by phone at 786-725-5989 or 888-802-8250 Ext. 2231 or via email at alan.iberlucea@autostartransport.com. Thank you and have a great day!
Had a wonderful experience
Had a wonderful experience. Called Friday morning and spoke with George P. whom it was a pleasure to speak with. He handled my reservation from start to finish very smoothly. Vehicles were picked up that same afternoon @ 3pm from NY and dropped off in Florida by that following Monday by 8am.
7 November 2025
Unprompted review
Reply from AutoStar Transport Express
George Prestera @ 786-725-5998: Thank you so much for the great review Sharon! I’m very happy to hear that the transportation went smoothly and you are satisfied with the service. We always make sure to work with reputable carriers to guarantee great service to our customers. If you or any of your friends need to transport a vehicle please contact me at 888-802-8250 ext 4209, 786-725-5998, or by email george.prestera@autostartransport.com
Excellent experience
Excellent experience, a very good company to deal with. They got me a transporter super fast, no waiting, easy pick up of my vehicle and quick drop off 4 days later (from NJ to NM). Good follow ups via phone and texts. Professional, helpful driver. Very reasonable shipping price! This is a company to trust 100%! I'm definitely will be using them with my next shipping!
29 October 2025
Unprompted review
Reply from AutoStar Transport Express
Edwin Meffe @ 786-228-5364: Hi Raymond! Thank you for such a great review! I am happy that your transport experience was so great. It is always great to hear from my customers that all our efforts are both recognized and appreciated. Please feel free to refer us to friends and family. Should you ever need transport please contact me at 786-228-5364 or 888-802-8250 Ext. 2229 or via email at Edwin.Meffe@autostartransport.com. Thank you and have a great day.
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