Autoscratch Reviews 

1,602
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 180 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional and polite staff, highlighting their efficiency and friendly demeanor. Many people noted the excellent quality of the repairs, often stating that their cars looked brand new and that the damage was completely invisible. The service is frequently described as outstanding, with consumers appreciating the convenience of at-home repairs and the prompt response times. Reviewers also found the pricing to be very fair and reasonable, often saving them money compared to traditional body shops. The products used and the final results consistently exceeded expectations, even for difficult color matches or deep scratches.

What people talk about most

Service

Users describe positive interactions with service, consistently praising the professionalism, efficiency, and... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, efficiency, and... See more

Quality

Customers consistently report positive experiences with the quality of repairs, often describing the work as... See more

Product

Consumers find the product to be highly effective, with many reviewers expressing delight that their cars... See more

Price

People report positive experiences with pricing, consistently finding it fair, reasonable, and competitive.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had my car repaired today by Terry. Extremely professional and very polite. He has done an amazing job on my Mercedes rear bumper scuff. I have always been apprehensive about allowing anyone to c... See more

Rated 5 out of 5 stars

We had Tom visit us this afternoon for an underneath scrape on our car. He was very polite, turned up exactly on time, gave an estimate on how long the job would take and gave clear instructions on w... See more

Rated 5 out of 5 stars

Craig arrived early and in poor weather too! Very pleasant guy who gave me sound advice before repairing my badly scratched bumper. Did a fantastic job and made it look brand new!Excellent work at a g... See more

Rated 5 out of 5 stars

Craig in Liverpool was fantastic with repainting my little Fiesta. After a stressful weekend competed by a beautiful scratch all over the left passenger side and above the tyre (worth of being dis... See more


5.0

Excellent

TrustScore 5 out of 5

2K reviews

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5.0

All reviews

(1,602)

172 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

10/10 service

Quick and Prompt reply after my initial enquiry. I was given a quote and booked in with no issues.

Finished work is 10/10 can't even tell there was ever damage to the paintwork. Craig was easy to deal with and very helpful with questions regarding care for the paintwork.

Would recommend and use again.

18 August 2025
Unprompted review
Rated 5 out of 5 stars

Craig was great

Craig was great, he took time to explain that my car colour wasn’t an easy match, and that he was only happy to proceed if I was happy. The finished job is faultless, it was done quickly and Craig is friendly and polite. Would defo recommend.

15 August 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding service

I had a great experience with CarScratch. Craig did an outstanding job — very professional, and the finishing was unreal. The scratch (what scratch) looks like it never happened. Highly recommend. Will use again if the unthinkable happens.

12 August 2025
Unprompted review
Rated 5 out of 5 stars

I had a great experience with…good work

I had a great experience with CarScratch. Craig did an excellent job — very professional, friendly, and the finishing was top-notch. The scratch repair looks flawless, like it never happened. Highly recommend his service if you are looking for quality work

8 August 2025
Unprompted review
Rated 5 out of 5 stars

BMW X1 Scratch Repair

Craig from Auto Scratch was extremely helpful and professional with fixing a noticeable scratch on the bottom of the boot door of my BMW X1.
From the start that process was quick and easy; providing a good quote, to email communication and even turning up early for the job!
The fix provided is 100% perfect! The paint match is spot on and you cant even tell there was ever any damage.
Craig's skill and knowledge makes me feel very comfortable in recommending Auto Scratch if you ever need a professional repair.
If I ever need more work doing on my car then Craig will be top of my list.

8 August 2025
Unprompted review
Rated 5 out of 5 stars

Contacted them late in the day.

Contacted them late in the day.
They were very quick in getting back to me and even better they could do the repair the next morning ( some kind indervidual had scraped my sons new car in a car park while it was unintended) repair needed on rear wheel arch. Tom turned up noticed a scuff also to the door handle and said he would repair that for me included in the quoted price.
He arrived on time as far as I can tell his work is excellent so feel I need to sing his praises. Plus the car was only out of action for a few hours.
Well done

6 August 2025
Unprompted review
Rated 5 out of 5 stars

Superb service.

Excellent service from Craig.I was surprised that my queries were even answered in the evening and weekend. The quote was the cheapest and the appointment was within days of my original enquiry. Craig arrived well on time and did an impeccable job on the scuffs/scratches on the rear panel. You would not know that the car has had an encounter with a post! No hesitation in recommending Autoscratch.

4 August 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service and quality

Saw the reviews online so gave Autoscratch a try. Scratches on 2 panels needed fixing and contacted company by WhatsApp. Quick response and quote. Just needed to send some pics. Booked me in quickly. Tom did an excellent job. He worked efficiently and the result was brilliant - literally looks like new. Good price and very pleased with the process from start to finish. Would highly recommend Tom and Autoscratch. Steve

29 July 2025
Unprompted review
Rated 5 out of 5 stars

Scuff repair

Communication with Autoscratch was great and I was able to promptly get a booking with Craig. Upon arrival he was very friendly, and repaired the scuffs on my car swiftly, leaving it looking as good as new. Thank you so much!

1 August 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Tom from Autoscratch in Leeds did a great job removing a scratch from two door panels - and at no etra charge polished out a bit extra on a third panel that I hadn't noticed. Very propmpt response to my initial email, and were able to do it the next morning. Excellent price too - highly recommended.

22 July 2025
Unprompted review
Rated 5 out of 5 stars

A Great Job by Autoscratch!

I had a minor accident that left some scratches above the rear wheel on the driver’s side of my car. I contacted Autoscratch and was impressed they could come out the very next day. The technician, Andy, arrived promptly and completed the work in just an hour. All the scratches were expertly repaired, and the paintwork now looks as good as new — genuinely flawless. Andy was tidy, professional, and clearly skilled at what he does.
The cost was far more reasonable than going through a traditional body shop. A great service from start to finish.

22 July 2025
Unprompted review
Rated 5 out of 5 stars

Scuffs and Scratches

We were visited by Craig from Autoscratch to repair some scuffs and scratches to my front bumper.His manner was impeccable and he put me at ease straight away.The job was completed in a timely manner and all waste materials were cleared up.He invited me to inspect the job on completion and I found it to be perfect.Well done Craig and well done Autoscratch.

17 July 2025
Unprompted review
Rated 5 out of 5 stars

Great service

From initial call to technician Andy pulling off my drive these guys were a pleasure to deal with all done within a few hours start to finish at a competitive price, would highly recommend. Cheers guys.

14 July 2025
Unprompted review

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