The lads turned up on time, in fact they were early so they helped me empty the car of shopping. The lads tried everything to get some existing marks out of the upholstery but couldn't, they were so a... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
As soon as Lee arrived he put us at rest as we had a Mould problem in Our Rover 75.He attended meticulously to that Problem & thinks he found the source of the problem & in a few days We can take it... See more
Company replied
What a fantastic job, it was showroom standard, the guys never stopped the whole time. Even the neighbours commented that they were non stop. Can't rate them highly enough, will definitely use again... See more
Company replied
I booked in for an interior valet with some extras like pet hair removal. When I say the car was in a disgusting state it’s an understatement, bordering on a safety hazard. Latif came and completed th... See more
Company replied
Company details
Written by the company
Fresh Car are a mobile car care service operating UK wide through a network of friendly and professional franchises. We offer Mobile Car Valeting and Mobile SMART Repair services directly to you at home or work. Our mobile car valeting service offers a range of products from basic valeting up to showroom standard detailing and end of lease repairs. Our SMART Repair services provide minor car body repairs such as bumper scuff repairs, paintwork repairs, minor alloy wheel refurbishment, and minor dent repairs in a matter of hours.
Contact info
29 Stafford Street, EH3 7BJ, Edinburgh, United Kingdom
- 0131 510 7800
- clean@freshcarvaleting.com
- freshcarvaleting.com
4.6
Excellent
3K reviews
Replied to 98% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Car looked like new and considering…
Car looked like new and considering it’s a 22 yr old car and had done multiple tip runs over the winter it resembled a skip on wheels, it is now spotless. Excellent job
15 April 2026
Unprompted review
Reply from Fresh Car
Hello Joanne,
Thank you for the fantastic feedback!
We’re delighted to hear your car has been brought back to life, especially after all those tough trips. It’s great to know it went from “skip on wheels” to spotless!
We’ll be sure to pass your kind words on to the valeter. Hope to see you again soon!
An excellent service and clean
An excellent service and clean. A helpful valeted!
13 April 2026
Unprompted review
Reply from Fresh Car
Hello Fiona,
Thank you for your kind feedback!
We’re delighted to hear you were happy with the service and found the valeter helpful.
We really appreciate your support and hope to assist you again soon!
Excellent Valet Service
First time using Fresh Car today and really impressed. Pabel did a fantastic job. He was professional, friendly, and very thorough. Sooo happy with the result!
16 April 2026
Unprompted review
Reply from Fresh Car
Hello,
Thank you for your fantastic feedback!
We’re so pleased to hear that your first experience with Fresh Car was such a positive one. It’s great to know Pabel provided a professional, friendly, and thorough service, and that you’re so happy with the results.
We really appreciate your support and look forward to helping you again in the future!
Reply from Fresh Car
Hello William,
Thank you for your feedback!
We’re glad to hear Jamie did a great job on your car. We’ll be sure to pass your comments on to him.
We appreciate your support and hope to help again in the future!
Reply from Fresh Car
Hello Bob,
Thank you for your lovely feedback!
We’re really pleased to hear you found the service polite and friendly, and that your car is looking great.
We truly appreciate your support and hope to see you again soon!
Danny did an excellent job valeting my…
Danny did an excellent job valeting my car, absolutely brilliant, very happy
16 April 2026
Unprompted review
Reply from Fresh Car
Hello,
Thank you for your wonderful feedback!
We’re delighted to hear that Danny did an excellent job and that you were so happy with the valet. We’ll be sure to pass your kind comments on to him.
We really appreciate your support and hope to assist you again in the future!
Scuff and scratch removal.
Cameron and his mate arrived at the arranged time and explained exactly what the process would be to remove scuff marks and scratch from the front nearside of the car.
The job took 2 hours and the results were outstanding. The area looks as good as new.
Really professional service from a cheerful and meticulous team, all at a very competitive price.
14 April 2026
Unprompted review
Reply from Fresh Car
Hello Neil,
Thank you so much for your kind feedback!
We’re really pleased to hear that Cameron and his colleague provided a professional and thorough service, and that you were happy with the results. It’s great to know the repair met your expectations and that the team kept you well informed throughout the process.
We truly appreciate your recommendation and hope to be of service again in the future!
Amila Prasad is incompetent
Amila Prasad was a complete disappointment and did not provide a satisfactory service at all.
Mould returned after 5 days, worse than before and is in new places it hadn't been before.
Glove box wasn't cleaned.
Between seats wasn't cleaned.
Behind seatbelts wasn't cleaned.
Horrible rotten smell left that wasn't there before.
My belongings got thrown onto the street.
Rubbish left in the car.
Appointment finished sooner than expected, probably due to the lack of attention to detail.
Didn't say anything to me at the end of the appointment except to promote their own car wash business and told me not to use Fresh again.
Won't be using either service again and they refused to refund anything despite the mould returning worse that before due to the terrible service.
17 February 2026
Unprompted review
Reply from Fresh Car
Hello Morgan,
We’re really sorry to hear about your experience with the service provided.
Could you please email us at clean@freshcar.co.uk with your booking details and any photos if possible? Our team will review this as a priority and work to resolve the issue for you.
We sincerely apologise again for the inconvenience caused and appreciate you bringing this to our attention.
Simon and Connor (Nr Bognor Regis)…
Simon and Connor (Nr Bognor Regis) arrived to valet my car, ive used them a few times before and have always found them to be excellent all round, very nice people to deal with, always on time and consistantly do a fantastic job on the cars, the last time the car looked this good it was being delivered ! - would totally recommend to anyone needing a similar service.
13 April 2026
Unprompted review
Reply from Fresh Car
Hello Jason,
Thank you for your continued support and for taking the time to leave such a fantastic review!
We’re thrilled to hear that Simon and Connor consistently deliver such a high standard of service and that you’ve had great experiences with them time and time again. Your comments about their professionalism, punctuality, and attention to detail really mean a lot, and we’ll be sure to pass this on to them.
It’s especially great to hear your car looked as good as when it was first delivered.
Thanks again for your recommendation, and we look forward to seeing you again soon
Great service
Johnny did an amazing job on my car! He arrived a bit earlier than expected but my car was immaculate after he’d cleaned it. I’d been struggling with a bit of mould of my seats but Johnny removed this all and the car looks as good as new. Really happy with the service.
11 April 2026
Unprompted review
Reply from Fresh Car
Hello Mags,
Thank you so much for your kind review!
We’re delighted to hear that Johnny did such an amazing job and that you’re happy with the results. It’s great to know he was able to tackle the mould effectively and leave your car looking as good as new. We’ll be sure to pass on your feedback to him, he’ll really appreciate it!
Thanks again for choosing us, and we look forward to helping you again in the future.
Great deep clean
I went for the deep clean and Steven done a great job! Would definitely recommend!
10 April 2026
Unprompted review
Reply from Fresh Car
Hello Megan,
Thanks for taking the time to write a review, we appreciate it!
We're so glad to hear you were happy with the service provided by Steven.
Thanks for recommending!
Really excellent valet service
Really excellent valet service, thank you so much. Would highly recommend, my car has never looked so good! And it was really dirty so I was amazed how great it now is!
10 April 2026
Unprompted review
Reply from Fresh Car
Hello Lisa,
Thanks for taking the time to leave a review outlining your experience.
We're so glad to hear you found the service excellent.
Thanks for recommending!
Signature valet by Johnny B.
Had a signature valet by Johnny B today. Friendly, courteous & professional. Car looked immaculate and smelled gorgeous! Extremely happy with the job done and cannot say anything negative. Plenty of options regarding dates, times & range of services either online or through the app. Definitely recommend & will definitely use again in the future!👍😁
13 April 2026
Unprompted review
Reply from Fresh Car
Hello Dougie,
Thanks for taking the time to write a review outlining your experience.
We're so glad to hear you were happy with the service provided by Johnny B.
Thanks for recommending and we look forward to assisting you again in the future!
Would highly recommend
Would highly recommend. Turned up on time, friendly and took longer than the 90 minutes paid for. Did a great, thorough job of my car and it looks brand new!
9 April 2026
Unprompted review
Reply from Fresh Car
Hello Amy,
Thanks for taking the time to leave a review outlining your experience.
We're so glad to hear you were happy with the service provided.
Thanks for recommending!
stunning
The work was carried out to a great standard by a very polite and helpful young man, my car looked stunning when he had finished.
28 March 2026
Unprompted review
Reply from Fresh Car
Hello James,
Thanks for taking the time to leave a review outlining your experience.
We're so glad to hear you were happy with the service provided.
Thanks for recommending!
Like a brand new car
When my appointment was due, we had that scheduled storm happening ! But Steven came anyways and we discusses what could be done. He managed to do the inside of the car and then he returned two days later for the outside. The job was highly professional and I felt I was driving a brand new car !
4 April 2026
Unprompted review
Reply from Fresh Car
Hello,
Thanks for taking the time to leave a review outlining your experience.
We're so glad to hear you were happy with the service provided by Steven and that the results were above expectations.
Thanks for recommending, Enjoy your new car ;)
Fantastic clean!
Jef was great! Love the outcome, would definitely book again and recommend
9 April 2026
Unprompted review
Reply from Fresh Car
Hello,
Thanks for taking the time to leave a review outlining your experience.
We're so glad to hear you were happy with the service provided by Jef.
Thanks for recommending and we look forward to you booking again in the future!
Fresh Car what a JOKE !
I booked a valet priced at £90 which was scheduled to take approximately 2 hours, booked for today (10th April) from 13:30 - 15:30, all of which was confirmed via email and through the ‘Fresh Car’ app! I waited until 13:60 and heard nothing, no phone call, no email and no text to say he was held up or was going to be late, no update whatsoever, I even rang the guys mobile, which went to voicemail after a number of rings! First experience and I’m disgusted! I sent an email explaining my disappointment and told them I no longer require the valet, first impressions are important and they failed miserably.
10 April 2026
Unprompted review
Reply from Fresh Car
Hello Anthony,
We’re really sorry to hear about your experience and the frustration this caused. This is certainly not the level of service we aim to provide, especially for a first booking.
We can confirm that we’ve received your direct communication regarding this matter, and it is currently being addressed internally as a priority. We’re reviewing what went wrong to ensure this doesn’t happen again.
Thank you for bringing this to our attention, and we sincerely apologise again for the inconvenience and lack of communication on this occasion.
Brilliant paint repair by Kirk
Brilliant paint repair. Cannot fault in any way. Kirk arrived as expected with great communication. Job was completed without fuss and is amazing. Highly recommend service which in my opinion was far superior to a previous well advertised chip repair service.
2 April 2026
Unprompted review
Reply from Fresh Car
Hello Steve,
Thanks for taking the time to leave a review outlining your experience.
We're so glad to hear you were happy with the repair service that was carried out.
Thanks for recommending, We truly appreciate it!
Reply from Fresh Car
Hello Thomas,
Thanks for taking the time to leave a review outlining your experience.
We're so glad to hear you were happy with the service provided.
Thanks for recommending!
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