Autopartsway Reviews 

158
TrustScore 3 out of 5

3.0

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Rated 1 out of 5 stars

Terrible terrible Terrible service. Once you buy a product they make your life a nightmare to accept return. STAY AWAY

Rated 1 out of 5 stars

Entered vehicle information including awd. Web site took me to cv axles that I assumed would be for my awd vehicle. So I ordered one, which turned out to be for a fwd car. They don’t even stock one fo... See more

Rated 5 out of 5 stars

Excellent deals offered at this online vendor. Autopartsway.ca has good packaged deals, great pricing, excellent quality parts and free shipping! I will be buying my parts here instead of Rockauto, wh... See more

Rated 5 out of 5 stars

Good price for own panhard bar for 1997 infinity qx4 only one I could find outside of dealer couldn’t afford dealer $180 but if your vehicle has the death sway replace shocks, front and rear trailing... See more

3.0

Average

TrustScore 3 out of 5

158 reviews

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3.0

All reviews

(158)

7 reviews in the last 12 months

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Rated 5 out of 5 stars

I ordered front brake pads and rotors…

I ordered front brake pads and rotors for a Mitsubishi Mirage. I had been experiencing problems finding the right parts at local suppliers, but found them in stock here. I was very happy with the price, expected delivery time, and cost of delivery. The parts arrived exactly when I was expecting and were what I needed based on the website's recommendation for my car. I will use these guys again.

15 July 2022
Unprompted review
Rated 5 out of 5 stars

easy peasy ordering

Pretty event less - made the order and shorty after it shipped an arrived. This is how all orders should be.

Website had enough details that I could order the part knowing it was the right fit for my vehicle (many websites lack the details)

15 July 2022
Unprompted review
Rated 1 out of 5 stars

Bad experience trying to return parts

Ordered parts to change brakes on a 2015 cruze diesel. There is a flaw on the website. When filtering for the cruze diesel, it shows parts for the gas model as well while indicating they are a fit for the diesel model.
I ended up ordering the wrong parts due to this issue and I am getting very slow back and forth emails with customer service.
I wasn't able to get an answer in 3 weeks to return the parts with prepaid shipping since the fault was on their part with the bad website design.

2 August 2021
Unprompted review
Rated 4 out of 5 stars

Prices.

Your prices are good. Hope you can keep it up. I know how tough that can be . Particularly when 99% of parts are bought and sold in USD. do your best.

10 July 2021
Unprompted review
Rated 4 out of 5 stars

Parts shipped reasonably fast

Parts shipped reasonably fast, next business day and the stuff from the eastern half of the country arrived next day, parts from the west coast took a whole week to arrive. That is slow compared with competitors. They offer a decent amount of parts for older models and some of the pricing is decent, but be careful none of the pricing has anything to do with "80% of dealers", it does not follow any sort of structure with MSRP or discount off. Some small parts are cheaper at the dealer so always check. Quality of the parts received is so far decent, not always what they claim for brands but known good parts.

8 July 2021
Unprompted review
Rated 4 out of 5 stars

A returning customer to a good website

Generally good experiences here, for parts for my older Mercedes and a Toyota. Usually correct descriptions but some problems on distinguishing parts for the MB issues. However, this was small seals and holders for mechanical fuel injection, so generally easier for most other parts. Most but not all (or not enough of an item) parts were in stock. Very good ordering and delivery setup. Very useful for Canada, keeps me out of US ordering and offers comparable prices.

18 June 2021
Unprompted review

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