Excellent experience from start to finish. The staff were very polite and helpful. My claim was filed quickly and the car was fixed soon afterwards. I really appreciated that the process and timel... See more
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See what reviewers are saying
I had the best experience at this car service, they were really nice, my car looks brand new!
They handled everything very promptly and were extremely kind and professional throughout the entire process. The repairs were done to a very high standard. I highly recommend their services.
Very good experience. My car was repaired greatly and in short time. I received a good maintained car in return during the service. The staff is very helpful and friendly.
Company details
Written by the company
Car damage and rental center in Bucharest. We help, consult and resolve settlements for insurance rights when you are involved in a vehicle accident. With a large professional crew, we provide fast and reliable services, always prioritizing quality and customer satisfaction. Just bring your damaged vehicle, let us settle your claim and you will receive one of our premium replacement cars to use until your car is fixed! Visit our website for more info: autoklasen.ro
Contact info
Theodor Pallady 287, 032267, Bucuresti, Romania
- +40371719191
- office@autoklasen.ro
- autoklasen.ro
No history of asking for reviews
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Absolutely fantastic experience at…
Absolutely fantastic experience at Klasen Auto Service Bucharest! Everything from start to finish was simply excellent. The team provided amazing service and truly outstanding support throughout the entire process. They are professional, reliable, and genuinely care about their customers. If you need a trustworthy auto shop in the city, look no further. Highly recommended!
I had the best experience at this car…
I had the best experience at this car service, they were really nice, my car looks brand new!
They handled everything very promptly…
They handled everything very promptly and were extremely kind and professional throughout the entire process. The repairs were done to a very high standard. I highly recommend their services.
Excellent experience from start to…
Excellent experience from start to finish.
The staff were very polite and helpful.
My claim was filed quickly and the car was fixed soon afterwards.
I really appreciated that the process and timelines they shared were true to reality.
I would highly recommend!
Very good experience
Very good experience. My car was repaired greatly and in short time. I received a good maintained car in return during the service. The staff is very helpful and friendly.
high professional stuff
high professional stuff, great work and quick response for every question or situation you have. a good team!
Great experience start to finish
Great experience start to finish. Helpful staff, also very friendly. Impeccable services.
We had an wonderful experince with this…
We had an wonderful experince with this service! Nice staff and really great job done! Thank you!!
Great experience!
Such a great and unexpected experience…
Such a great and unexpected experience ! Kindle People, profesional service! Thank you !
Real professionals and always a…
Real professionals and always a pleasure to work with them!
Poor customer service
I wasn’t offered a car while the repair was done, my rear camera was broken after the repair and i had to spend time fixing it. They paid for the repair but it’s still time wasted for something that was not my fault. No answer when i called to ask about the repair status but when using another phone they immediately answered.
Quality of the job is very good but …
Quality of the job is very good but the time was a bit longer than necessary ...3 weeks for painting an element. That,s way I give you 4stars.
Is abnormal after evaluation to block the car 2 weeks with no reason, for a small scratch.
I asked to call me imediatelly when the car is ready but actuallly I keept calling ....
German concept implemented with Romanian personnel.....here needs some improvements.

Reply from Autoklasen Centru Daune
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