Auto Glass Now Reviews 755

TrustScore 2 out of 5

2.1

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Rated 5 out of 5 stars

Ron B. FANTASTIC. From start to finish 100% customer service. I called yesterday for a quote (after speaking to 2 other windshield repair shops who were NOT customer friendly). I was given a quote... See more

Rated 1 out of 5 stars

Had my car Skoda fabia mk2 drivers window smashed but only had third party insurance. Rang auto glass for quote. £570! The car wasn't worth much more. Found window online for £30, fitted myself with n... See more

Rated 1 out of 5 stars

Not even 1 star. And they got 4.9 rating? They must have paid people to get the 4.9 rating. They quoted me for $50 tiny chip repair. I confirmed with the schedule for $50. Technician asked me for $12... See more

Rated 1 out of 5 stars

The guy showed up and decided he couldn't do the replacement because "it might rain" and that would take more time for him wait to do the calibration and he had several other jobs in multiple location... See more

Company details

  1. Auto Repair Shop
  2. Car Accessories Store

Information provided by various external sources

Auto Glass Now specializes in auto glass repair and replacement. We offer same day repairs at our location or yours. Our Certified Technicians only use the best OEE or OEM parts to insure quality and total customer satisfaction. One of the most important things to us is our commitment to offering exceptional quality at an affordable price. We guarantee a low, fair price when replacing all types of windshields or auto glass, regardless of your car's make and model. We know that being without your car can be inconvenient. When you bring your car to us, in most cases we will have it ready for you in about an hour. We also offer Free Mobile Service to your home or place of work. We deliver same day service so that your windshield replacement is fast and hassle-free. We only hire the most experienced auto glass replacement professionals. Each one of our qualified technicians has gone through extensive training and a certification process.


Contact info

2.1

Poor

TrustScore 2 out of 5

755 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great value and service

Being budget conscious, I shop around. I got a quote for my Subaru windshield from Auto Glass Now via email that was significantly below their competitors. They were even able to schedule me for same day service in their shop. Though they were packed with customers, the receptionists were extra friendly and were able to have my car ready within 2hrs. as promised. Great value and great service - enough so that I bothered to write a review here.

10 April 2021
Unprompted review
Rated 5 out of 5 stars

Very good price and service!!

My first pleasant surprise came when I used the online tool to request an estimate. The price was way lower than I thought it would be! Once I got my appointment, There were no surprise fees, etc or changes to the price I was quoted. The entire front room staff and mechanics in the back were extremely friendly and professional. I will recommend them and use them in the future!

29 March 2021
Rated 1 out of 5 stars

I had to take the windshield back 3…

I had to take the windshield back 3 times to get fixed and it still isn't on properly. You can hear the wind going through it when you get to a higher interstate speed. I can still hear it and do not want to deal with them for a 4th time.

The ladies up front were extremely rude when we brought it back the 3rd time and acted very put out about fixing it.

It is extremely difficult for me to take off of work to bring it to them and I was never offered for it to be fixed remotely. So I had to drop it off the day before it was fixed and picked it up the day after. That seemed like it was a problem too when they called and asked if I was picking up that day.

We have another vehicle we need windshield replaced and I was going to bring that one up there after this was done but I am not doing that now after my experience.

29 March 2021
Rated 5 out of 5 stars

My Opinion Of Auto Glass Now:

I couldn’t believe how low the price was. Service was excellent. Wait time was a bit long but understandable due to the large numbers of customers. I would still grade them with 5 out 5 stars.

28 March 2021
Rated 5 out of 5 stars

I had caught a rock on the JRB last…

I had caught a rock on the JRB last week and it wasn't really that bad. But the crack grew with a trip back home over the weekend. I called and spoke with a super nice lady on Monday around lunch who was able to get me an appointment set up for Tuesday afternoon! Arrived was greeted with a friendly hello and welcome. It took a little under an hour to fix my windshield! They even replaced the velcro strips for my EzPass which I wasn't expecting. All folks were super nice! I would highly recommend them!

24 March 2021
Rated 5 out of 5 stars

Excellent price

Excellent price , I went online for a quote not only did I receive an email with quote but they followed up with a phone call the next business day and I received $10 off that quote if I could bring it in anytime that week.

22 March 2021
Rated 5 out of 5 stars

Excellent Service

I've been to Autoglass Now twice for window repairs and I wouldn't go anywhere else. They have great prices, great service and they are fast. Very accommodating considering how busy they get!!!

22 March 2021
Rated 2 out of 5 stars

Second time was a charm!

It said three stars was average, and average service would have been to install windshield right the first time.... so here we are at two.
Super grateful that it came with a warranty to reinstall since the first one whistled like tweety bird! Was a pain to schedule another appointment (for us, day off, additional ride etc) but, super happy with second installation and it was the best price in town!

3 March 2021
Rated 5 out of 5 stars

Very professional

Very professional, and quick. I can also say trustworthy. They checked my sunroof to see if it was clogged, before having to take the next step to replacing my windshield. Saved me money. Thanks Don.

1 March 2021

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