Fine until need for returns. Audodoc could easily have provided a streamlined and favorably priced return solution through local carrier cooperation as many multinational net shops do. But, you have... See more
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See what reviewers are saying
Overall, I'm satisfied. They attend to customers immediately. Problems are resolved quickly. Sometimes the wrong products are sent, but if it's their fault, they immediately send you the correct part.... See more
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Overall, I am satisfied with my purchases from AutoDoc. I have made several purchases for various cars over the years. Recently, the quality of the packaging for shipping products has deteriora... See more
Company replied
I had ordered the right breakpads for my car, but those which I received were not made for VW/Audi at all. After complaining i got my money transferred back into my creditcard! That is what I realy... See more
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Company details
About AUTODOC - Norway
Written by the company
AUTODOC er Europas ledende bildelbutikk på nettet. Vi er like glade i biler som du er, og hjelper deg med å spare penger på bilreparasjoner.
AUTODOC-APP
AUTODOC-NETTSTED
AUTODOC CLUB
YouTube
Dette er vi kjent for:
– Kundefokus. De erfarne medarbeiderne på kundeserviceteamet vårt er alltid klare til å hjelpe deg på 23 forskjellige språk.
– Markedsutvikling og -utstrekning. I de 12 årene vi har vært på markedet har vi fått 13 millioner fornøyde kunder i 27 europeiske land. Vi sender mer enn 35 000 bestillinger om dagen.
– Produktutvalget vårt. Vi har mer enn 4 millioner produkter til over 166 bilmerker fra verdenskjente produsenter.
– Gode priser og tilbud. AUTODOC er et nettsted med rimelige priser og en rekke spesialtilbud og salg.
– Tjenester på ulike plattformer. Kunder kan søke raskt og enkelt etter bildeler både på nettstedet og i appen. Sjekk selv hvor rimelig og praktisk det kan være å kjøpe bildeler.
– Ekspertise innen bilreparasjon. Du finner mer enn 3000 veiledninger om utskifting av bildeler på YouTube-kanalene våre. Disse veiledningene kan hjelpe deg med å utføre enkle reparasjoner selv og å bruke mindre penger på reparasjon på bilverksteder.
Ta kontakt med oss
Ofte stilte spørsmål
Contact info
4.4
Excellent
5K reviews
Asks customers to review
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Received all parts in good condition
Received all parts in good condition. Relatively short delivery time. Autodoc very helpfull to find alternative parts when I ordered parts that was out of stock.
5 May 2025
Reply from AUTODOC - Norway
Hello Sigmund Soenstaboe!
Thank you for your kind words and appreciation of the quality of our work.
Your feedback - is the best reward for us.
We are looking forward to seeing you in our online store.
Best regards,
AUTODOC Team
Reply from AUTODOC - Norway
Hello!
We want to thank you for your time and positive feedback!
Best regards,
AUTODOC Team
Quick delivery
23 April 2025
Reply from AUTODOC - Norway
Hi!
Your feedback - is the best reward for us.
Thank you!
Best regards,
AUTODOC Team
Reply from AUTODOC - Norway
Hello Consumer!
Thank you very much for your kind words.
We will continue to delight you with high-quality service.
Best regards,
AUTODOC Team
Fast delivery. Nice price
15 April 2025
Reply from AUTODOC - Norway
Hello!
Thank you for your kind words and appreciation of the quality of our work.
Your feedback - is the best reward for us.
We are looking forward to seeing you in our online store.
Best regards,
AUTODOC Team
Wrong part eksospipe
15 April 2025
Reply from AUTODOC - Norway
Dear Uteng Stian, We are sorry to hear you faced any inconvenience. Our quality control manager will look into the issue that occurred and get back to you in the shortest term. Best Regards, AUTODOC
It was a good service
It was a good service, I had a good experience, the delivery time was perfect and I recommend everyone to check out u guys.
16 April 2025
Unprompted review
Reply from AUTODOC - Norway
Good afternoon! Thank you for your feedback, we really appreciate your opinion. We are glad that our services were able to meet your expectations. Best regards, AUTODOC Team
A very good company
A very good company: quick delivery, high quality parts, packed well. Highly Recommended
10 April 2025
Unprompted review
Reply from AUTODOC - Norway
Hello!
Thank you very much for your time and appreciation.
Best regards,
AUTODOC Team
Hello from norway
Hello from norway, i have a bmw x5. Ordered lug nuts that should fit my car, did not. Ordered a window regulator, got a completly different one brand. Not what i wantet. They said i had to pay for return and that it was my fault. Will never order again. Parts that dont fit the car should not be in the catalog with the cars vin registerd.
8 December 2024
Unprompted review
Reply from AUTODOC - Norway
Hi Dan Steve!
Please note that compatibility can only be confirmed using the OE (original equipment) number of the part. Only the original part number, marked OE, can guarantee total compatibility. The catalog doesn't refers to car's VIN.
Before placing an order, you should check the OE number indicated in product description.
And if you need our help you can contact us via live chat or email address trusrt@autodoc.co.no. We are at your disposal!
Best regards,
AUTODOC team
On 01.04.2025 order 135003990
Easy shopping, large selection of parts for American cars as well. Excellent communication with the team to resolve any issues that arise.
1 April 2025
Unprompted review
Reply from AUTODOC - Norway
Hi Veselin!
VAT wasn't charged in this order. You can download invoice from your personal account.
Please let us know in your review if it worked well.
If you have questions feel free to contact us at help@autodoc.co.no.
Best regards,
AUTODOC team
Reply from AUTODOC - Norway
Hello Simon!
Thank you for your feedback. We are very happy to know that we were able to surprise and please you!
Best regards,
AUTODOC Team
Reply from AUTODOC - Norway
Hello Anton!
We want to thank you for your time and positive feedback!
Best regards,
AUTODOC Team
Good price
Good prices. And good customerexperience.
But difficult to find an email-adress customers can use, when they want to get in contact with Autodoc.
1 April 2025
Unprompted review
Reply from AUTODOC - Norway
Good afternoon! Thank you for your feedback. We are very happy to know that we were able to surprise and please you! Best regards, AUTODOC Team
It was so bad experience
It was so bad experience, I bought starter for my car, that’s costed me 1800 Norwegian kr. And didn’t work more than 24h and it’s burned again. I do not recommend that’s site😡😡😡😡😡😡😡😡
18 March 2025
Reply from AUTODOC - Norway
Hello, We are sorry to hear you faced any inconvenience. Our quality control manager will look into the issue that occurred and get back to you in the shortest term. Best Regards, AUTODOC Team
Everything is fine.
18 March 2025
Reply from AUTODOC - Norway
Hello!
Thank you for your positive feedback!
Best regards,
AUTODOC Team
I have ordered part that didnt fit
I have ordered part that didnt fit. The consultant helped me a lot. Autodoc gave me money back. I was not necessary to send bakc the item. I kept the item.
7 March 2025
Unprompted review
Reply from AUTODOC - Norway
Hello Daniel!
Thank you for taking the time to leave a review of our company.
We are looking forward to seeing you in our online store.
Best regards,
AUTODOC Team
The recommended product did not fit the car
The problem has been solved quite fast. Thanks for your support.
13 March 2025
Unprompted review
Reply from AUTODOC - Norway
Dear Linh! Thank you for sharing the result of resolving the issue. Please, feel free to contact us if you have any questions. Our experts are always ready to provide professional consultation and help. And of course, we look forward to seeing you in our online store.
Best regards,
AUTODOC Team
Reply from AUTODOC - Norway
Hello Edward!
Thank you for your feedback.
Have a nice weekend!
Best regards,
AUTODOC Team
ordered a alternator but it had been…
ordered a alternator but it had been damaged in the mail, autodoc sorted it out without any problems and refunded everything and I didn't have to send it back.! fantastic service!!!
10 March 2025
Unprompted review
Reply from AUTODOC - Norway
Hi. Thank you for the wonderful rating! Your opinion helps us improve our work and delight our customers. We will be glad to see you again! Best regards, AUTODOC Team
Reply from AUTODOC - Norway
Hello Tommy!
We are very pleased to receive positive feedback from our customers!
Good luck on any road.
Best regards,
AUTODOC Team
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