I have nothing but praise for this company & its excellent staff. It really was a breath of fresh air dealing with all the team from start to finish after having an appalling experience elsewhere. S... See more
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With over 20 years in the Turf Care Industry, there’s not a lot we don’t know about Grass. Identifying the requirements and needs of the homeowner is what sets us apart. We don’t just recommend what we want to recommend, we take the time to assess your needs, and draw upon our experience to advise what will and won’t work. An Automower installed and maintained by Autocut qualifies for a full 2 year parts and labour warranty. We handle and process all warranty claims on your behalf, with minimum fuss. Once we install your new Automower, we'll help you manage and maintain your machine to ensure you protect your investment. We also provide instructions on how to look after your new robot, it needn’t be scary! Automowers are very easy to operate and if you do ever get stuck, just call us. The technology within an Automower means it's essential that only qualified technicians Install, Service and Repair the machines to qualify for the extended Warranty. Autocut also carry a full range of genuine spare parts and diagnostic equipment on board our service vehicles, so we are able to help fix issues, either on site or back in our workshop.
Contact info
Torr Trade Park, Torr Quarry Ind Est, , TQ9 7FA, Totnes, United Kingdom
- 0800 8620635
- info@autocut.co.uk
- autocut.co.uk
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First-class service
First-class service - from the ordering process (Leigh) through to the installation and set-up (Taylor). No hesitation in recommending the product and the before and after sales teams. Thank you.
Truly a lovely company
Truly a lovely company, great people, excellent service. Highly recommended.
First Mower when unboxed didn’t work.
First Mower when unboxed didn’t work.
Brought a new replacement the next week and successfully installed it. Then they set it up and went through the features on the app.
So far we’re extremely happy with the service
I purchased my auto mower from Autocut…
I purchased my auto mower from Autocut robotic mowing.They came and surveyed my garden(850 sq meters) advised me on the right mower,arranged delivery and installation , all in a professional yet friendly manner .I could not ask for better service they are only a phone call away should I need .Getting a robotic ranks with tre better decisions I have ever made . now I have a garden to be proud and I have time for golf
dont buy if you have borders
Good sales process for the Nera automower. Good initial setup and then its a disaster. Lost count of times they've been out to fix the machine. It wanders off piste, gets stuck and loses connection. the office is unresponsive and Husqvarna customer service non existent. one of their engineers said the machine needs replacing.
I think this is an excellent company
I think this is an excellent company. There is always someone to talk to both before and after sales. I had to have two small mowers installed because I have a split level lawn they’re just a little aspire for working on wired systems. Ryan came to install them. Let me know when he was due to arrive and when he turned up, he showed me the mowers and explained how he’s going to install them. He was really helpful and very efficient. I wouldn’t hesitate to recommend this company.
The process from start to finish was…
The process from start to finish was made very easy and the initial coversation and mapping of my lawns made buying the correct mower simple. David then arrived with the two new mowers and installation was equally professionally done.
Good backup
Prompt and efficient installation of our robot mower about 1 year ago. A recent minor breakdown was dealt with impressively swiftly. Thank you!
first class
Helpful, friendly and efficient service all round. I've been a customer of theirs for 5 years now and just bought a newer mower from them. They have so much knowledge of the products and have always been keen to help when needed. A very professional company !
Customer care was excellent and sent…
Customer care was excellent and sent out the delightful, cheerful Jordan who sorted out our cut wire situation with great efficiency
We have always had great service from Autocut and our robot mower has been a game changer for us. I would not hesitate to recommend both the company and their team.
Autocut were excellent to deal with , highly recommend
Autocut were excellent to deal with , very efficient and kind over the phone , and Ryan was so kind and helpful, efficiently setting my mower up, with the help of my dogs ! Nothing was too much trouble and he was very patient explaining everything. I now have a beautifully cut lawn, right to the edges, but not by me ! It was a good feeling to watch the mower quietly cutting whilst I drank a glass of wine ! Cheers to AUTOCUT and RYAN !
Jordan is excellant- very knowledgeable…
Jordan is excellant- very knowledgeable and professional. A really great salesman for your company. Dusan Beim
Fantastic service from Jordan…
Fantastic service from Jordan yesterday! He changed the battery on my Husqvarna 415X and then went the extra mile adjusting the charging station and working out what turned out to be quite a tricky positioning problem. He was patient, thorough and clearly knows his stuff. Really appreciated the care he took — proper 5-star service.
Mower Repair Experience
I had really high hopes when I contacted autocut.co.uk, as they sell a great range of Husqvarna auto mowers and their website highlights strong customer service. Initially, it took me a while to get a booking into my calendar but when the engineer came to repair my mower, he was fantastic, making sure that everything worked perfectly and even finding the time to service my mower. Thanks very much!
Great service and communication
Great service and communication, great mower. I can't recommend them enough.
Autocut are an excellent business
Excellent service. Ben and Sasha in the office both very efficient, friendly and organised. Taylor on the install - absolutely excellent. Would thoroughly recommend this business.
Very polite and informative…
Very polite and informative installation tech. Taylor was very patient and took his time to explain things. Ben in the office very helpful. Thoroughly recommend
Great installation and service
Jordan visited today to install our Husqvarna mower. He was helpful, efficient, friendly, knowledgeable and nothing was too much trouble for him.
We are really pleased with the installation and very fond of our new mower already!
Highly recommended. The service from beginning to end of…
The service from beginning to end of sales and after sales has been excellent.
Thank you Will.
The brilliant engineer who came out to install my mower was so professional and helped me, didt rush me, and made me feel at ease.
I would highly recommend them, the mover has taken a lot of stress out of maintenance of the lawn.
Lawn well maintained at all times, without paying £25 an hour to cut the lawn. Having an injury am not able to use a mower. The free installation clinched it for me.
Superb service and product.
Superb service end to end from Autocut and Jordan our technician. Also superb product Husqvarna Automower 405XE Nera (EDGECUT). Thank you.
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