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Rated 5 out of 5 stars

They were amazing with the customer service, they didn’t make me feel like every other car dealer because of our situation they made us feel like they want out business in a professional way they were... See more

Rated 5 out of 5 stars

Worked with Luis and Pedro and they were amazing!! Got me into a vehicle that worked with my budget and never made me feel pressured into making a decision. Definitely recommend coming to them if you'... See more

Rated 5 out of 5 stars

My experience from the very second I walked in the door has been phenomenal! Josh was my go- to guy, and he did an awesome job putting me in an amazing,reliable SUV that fits my family size as well a... See more

Rated 5 out of 5 stars

I have bought 2 cars from auto action now and haven't had any problems with my credit and getting the car I wanted. If I have a service issue I know im covered with their 12 month 15,000 mile warranty... See more

Company details

  1. Car Accessories Store

Information provided by various external sources

Auto Action- good credit, bad credit, even no credit certified pre owned auto sales and financing serving the greater Phoenix, Mesa, Chandler, Avondale, Goodyear, Surprise, Glendale, Gilbert, Tempe, Buckeye, Apache Junction area. We know that there are literally hundreds of dealerships to choose from when you are looking to purchase your next vehicle. That is why Auto Action prides itself on setting ourselves apart from the rest. Before you even arrive at one of our 6 dealerships we are sending every vehicle from our extensive inventory through our Reconditioning Center for a thorough 100 point inspection. We do this so you can rest assured your purchasing a good vehicle.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

129 reviews

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Hasn’t replied to negative reviews

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Great experience

I couldnt have asked for better customer experience. I did not feel pressured. Only complaint I had was waiting for it to be completed.

21 January 2015
Unprompted review
Rated 3 out of 5 stars

car buying exp

Everything whent great untill financing it took over a hr to get them to button up everything it would be nice if the whole process was a little faster. the staff who helped us was great would defently recomend them as long as you have alot of time

18 January 2015
Unprompted review
Rated 5 out of 5 stars

these guys are awesome

The guys here were honest and very helpful. I would recommend everyone to cone by and let these guys help them out like they did.

13 January 2015
Unprompted review
Rated 4 out of 5 stars

Great Experience

This was my second time purchasing a vehicle with Auto Now and it was a great experience. The manager and sales person were very friendly and willing to assist me during the whole process.

I would recommend purchasing a vehicle at there location.

Thank you

12 January 2015
Unprompted review
Rated 5 out of 5 stars

Great customer service

My experience was great i had Larry helping me through the whole deal I really appreciate the way that they treat you like a human being and not a commission check. The staff was extremely helpful and honest which goes along way with me. Thanks

11 January 2015
Unprompted review
Rated 1 out of 5 stars

nothing but disappointment

My experience with your dealership has been horrible. There were a few decent employees, but mostly, no one is willing to deal with us. Both cars had safety issues and no one is willing to correct them. Now we are stuck with a vehicle that is practically inoperable and we are being told they won't fix it. It hasn't even been 48 hours. Your salesmen have lied to us regarding the vehicles, they have lied about how they are going to fix the problems, and they bounce us around on the phone so much to confuse us. Then when we go in there to talk about the safety issues, your salesman looks at us and says they're really getting sick of this. Well, WE are sick of this. We have small children and wanted a safe reliable vehicle. And for $10,000, on a vehicle that is only worth $6000, I should have a safe, reliable vehicle. I will let everyone I know not to do business with your company. This is the worst experience I've ever had when getting a used car. The Van Buren location is just as bad as the one on Glendale.I have pictures of everything wrong on BOTH cars.

8 January 2015
Unprompted review
Auto Action logo

Reply from Auto Action

Hi Kelcie were sorry your experience with our company has not been a pleasant one. Let me take this opportunity to introduce myself, my name is Sam Buttes and I am the regional manager for all the Auto Action stores. I would like to speak with you so we can fix your unpleasant experience with your recent auto purchase. Our goal is to ensure all of our customers receive a safe, reliable and quality vehicle. What is the best way to get in touch with you?

Sincerely Sam Buttes

Rated 5 out of 5 stars

excellent customer service

Went to auto action didn't need an appointment they got me right in helped me find the right vehicle. They were very friendly I will refer my friends.

3 January 2015
Unprompted review
Rated 5 out of 5 stars

Great help.

The salesman and the manager were huge helps in getting me a new reliable car. $500 down got me into a older car that runs better than my 2010 corolla. I would recommend Auto Action to anyone looking for a reliable car with affordable monthly payments.

18 December 2014
Unprompted review
Rated 5 out of 5 stars

Easiest company to be approved with.

I happened to meet Miguel and he referred me tto auto action because my car had broken down on the side of the road. I walked in the door and in a shirt period of time I was able to cchoose a vehicle that was suitable for my family. They turned my nightmare into a safe hahaven. I appreciate everything this company has done for us so far.

17 December 2014
Unprompted review
Rated 5 out of 5 stars

excellent

I had a very excellent experience at auto action and the sales persons were very kind and helped us to purchase a vehicle. I would recommend everyone to come to auto action to purchase a vehicle

16 December 2014
Unprompted review
Rated 5 out of 5 stars

People Friendly

My sales guy Mr. Q was very patient, helpful and friendly. He did a great job! He made buying a car a very pleasant experience. The entire office team made you feel welcomed! They too was very friendly and very helpful.

14 December 2014
Unprompted review
Rated 5 out of 5 stars

Great Service

I had a great experience here. The finance manager Abraham was very helpful, and informative. The sales men there were very professional. I felt like I got a great deal. I would and will recommend to other prospects in the market for a new vehicle.

13 December 2014
Unprompted review
Rated 5 out of 5 stars

great customer service

the staff and customer service was impeccable great customer serviceI thank you for the opportunity to help me get a car . thanks to auto action . I can get around freely

10 December 2014
Unprompted review
Rated 5 out of 5 stars

Excellent Service with Great Employees who aim to Satisfy the customer

Truely Excellent Service sales Reps and the other employees were Great and although the paperwork process could be a little quicker, The employees made it Just a little better by being informative and tenative as possible! But overall, Excellent place Excellent Service, and Good Selection of Vehicles!

7 December 2014
Unprompted review
Rated 5 out of 5 stars

strongly recommend Avondale Auto Action!

My experience from the very second I walked in the door has been phenomenal! Josh was my go- to guy, and he did an awesome job putting me in an amazing,reliable SUV that fits my family size as well as my budget! I highly recommend Avondale Auto Action!

5 December 2014
Unprompted review

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