While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

They were amazing with the customer service, they didn’t make me feel like every other car dealer because of our situation they made us feel like they want out business in a professional way they were... See more

Rated 5 out of 5 stars

Worked with Luis and Pedro and they were amazing!! Got me into a vehicle that worked with my budget and never made me feel pressured into making a decision. Definitely recommend coming to them if you'... See more

Rated 5 out of 5 stars

My experience from the very second I walked in the door has been phenomenal! Josh was my go- to guy, and he did an awesome job putting me in an amazing,reliable SUV that fits my family size as well a... See more

Rated 5 out of 5 stars

I have bought 2 cars from auto action now and haven't had any problems with my credit and getting the car I wanted. If I have a service issue I know im covered with their 12 month 15,000 mile warranty... See more

Company details

  1. Car Accessories Store

Information provided by various external sources

Auto Action- good credit, bad credit, even no credit certified pre owned auto sales and financing serving the greater Phoenix, Mesa, Chandler, Avondale, Goodyear, Surprise, Glendale, Gilbert, Tempe, Buckeye, Apache Junction area. We know that there are literally hundreds of dealerships to choose from when you are looking to purchase your next vehicle. That is why Auto Action prides itself on setting ourselves apart from the rest. Before you even arrive at one of our 6 dealerships we are sending every vehicle from our extensive inventory through our Reconditioning Center for a thorough 100 point inspection. We do this so you can rest assured your purchasing a good vehicle.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

129 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

awesomeness

They worked wonders. I knew if I had gone anywhere else I would not have gotten as good a deal.

14 March 2015
Unprompted review
Rated 5 out of 5 stars

good to go

I went to auto action on country club. To make a long story short. Props to joey Sanchez. Great job, period!

12 March 2015
Unprompted review
Rated 1 out of 5 stars

Bad experience

The sales man barely spoke English , I had my car not even a week and had I issues with exposed battery wires and I wasn't explained my full details on my payments

5 March 2015
Unprompted review
Auto Action logo

Reply from Auto Action

It was great to speak with you today and be able to assist you in any way possible. I am glad that you understand the payments and structure of the deal. We do apologize for any misunderstanding. Bill will be waiting for you in our service center to take a look at that battery. Once again thanks for being a valued customer.

Rated 5 out of 5 stars

with my terrible credit they still were able to fiance

Randy (sale specialist ) was great. From the time I walked in the door to when I drove off Randy was perfessional and stated from the start that his goal was to put me in the car I needed and could affort.. There was no pressure from him to buy. After telling him what I could afford he told me what cars to look at and if I didn't find what I liked there they had other lots we could check out. He told me take my time and he was there to answer any questions And told me go find a car. It was that easy. Found the car,told the price, gave the down payment. Was approved and when all the paper work was done, I left with a car I picked out. About 2 hours from start to finish.

2 March 2015
Unprompted review
Rated 5 out of 5 stars

Auto Action is amazing!

I can in and told them what I needed financially, and Vincent and Joel went above and beyond to meet my needs, making this an awesome car buying experience all the way around! Thank you guys, I appreciate your good work!

27 February 2015
Unprompted review
Rated 1 out of 5 stars

Horrible Service

I'm not nearly a satisfied customer it hurts me because I feel like I just wasted $1400 down the drain! Wouldn't RECOMMEND to ANYBODY!! Customer service HORRIBLE, AS EASY AS IT WAS FOR THEM TO TAKE MY MONEY IT SHOULD BE AS EASY FOR THEM TO MAKE SURE IM SATISFIED!!

24 February 2015
Unprompted review
Auto Action logo

Reply from Auto Action

Natividad it was an honor to meet you and help you with your concerns. I am glad you left with a smile.

Rated 5 out of 5 stars

Best Customer Service

I originally went just down the road to a more well known dealer but upon arriving the salesman made me feel like I was just another commission check. I went on to the next one and all they did was bash the competition. I went on to Auto Action and they were great. Showed me around the lot and actually explained things to me. The salesman, Jason, always called me by name and was very patient with me. All of the guys are great and I couldn't feel more welcome. They asked me mire than once if I needed anything, a drink, food, or even a comfortable couch when I joked about being tired. I can see myself staying with them and purchasing another vehicle from them down the road.

24 February 2015
Unprompted review
Rated 5 out of 5 stars

great very happy

We had a great experience and are very happy we are suv.thank auto action for everything...

15 February 2015
Unprompted review
Rated 5 out of 5 stars

great service

Came in they got right to the point and had me out in no time. Some of the best customer service I've had in any type of business

23 January 2015
Unprompted review
Rated 5 out of 5 stars

good experience

I had a great experience everyone was so nice and helpful. Did not give up con me until i got out of there happy with the car i wanted. Even went out of their way to drive me to their other locations.

21 January 2015
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look