They have a good lot of suppliers for each product, maybe too many. I'm sure many of the part for sale by different vendors is still made in the same factory. Prices are good, although transport is ve... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Competitive prices make AutoDoc the only supplier of car parts. Spark plugs are still arriving badly packed out of their boxes and protective sleeves. This means I have to check the electrode gap ev... See more
Company replied
Easy to do orders and good choice of parts with reasonable prices. The only minus is that SOMETIMES orders takes couple of days to get ready for shipping company. SOMETIMES some parts could be pac... See more
Company replied
Initially I was told that the part is not available at autodoc so I ordered one as per my understanding. The return service had issues where autodoc gave me return form which wasn’t supported by Ire... See more
Company replied
Company details
About AUTODOC - Ireland
Written by the company
AUTODOC is the no.1 online car parts shop in Europe. We share your passion for cars and help you save money on car repairs.
Autodoc App
Autodoc Site
Autodoc Club
YouTube
What we are known for:
Our customer-focused approach. Our support team is made up of qualified professionals who speak 23 languages and are always ready to help in any way they can.
Market scale and scope. In the 17 years we have been on the market, we have acquired 13 million satisfied customers in 27 European countries. We ship over 35,000 orders a day.
Our product range. We offer over 4 million products for more than 166 car brands from world-renowned manufacturers.
Affordability and cost benefits. AUTODOC is an online platform with fair prices and a variety of special offers and sales.
Multi-platform services. Customers can search for car parts quickly and easily using both the website and app. See for yourself how cost-effective and convenient the process of purchasing car parts can be.
Expertise in car repairs. You can find more than 3,000 car part replacement tutorials on our YouTube channels.
Contact us
FAQ
Contact info
4.4
Excellent
1K reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
AutoDoc were excellent to deal with…
AutoDoc were excellent to deal with best selection of premium parts at great prices . Staff were helpful and dealt speedily to resolve a short delay on one of my orders
Being dispatched.
4 May 2026
Reply from AUTODOC - Ireland
Hello Michael!
Thank you very much for your feedback and wonderful rating. We will continue to work only for 5 stars! Best regards, AUTODOC Team🧡
Absolutely fantastic service fast and…
Absolutely fantastic service fast and great prices
7 May 2026
Unprompted review
Reply from AUTODOC - Ireland
Hello Connor Cassidy!
Thank you very much for your feedback and wonderful rating. We will continue to work only for 5 stars!
Best regards,
AUTODOC Team
Good experience, but only 4 stars for the moment
Good experience , nice staff answered all my questions! Parts arrived in time and exactly what I ordered!
Missing one star because package it was damaged !!!!
4 May 2026
Reply from AUTODOC - Ireland
Hello Mirel !🌟
Thank you for your feedback.
Have a nice day!
Best regards, AUTODOC Team🚙💨
Reply from AUTODOC - Ireland
Hi Angelina ! 🙌
Thank you so much for your wonderful rating! We truly appreciate your support and are thrilled to have met your expectations.
Best regards,
AUTODOC Team🚗
Reply from AUTODOC - Ireland
Dear Mrs MR N Jackson!
Thank you for taking the time to leave a review of our company⭐.
We are looking forward to seeing you in our online store.
Best regards, AUTODOC Team
Great choice and quality of parts and…
Great choice and quality of parts and excellent pricing. Parts tracking was perfect and timely delivery
6 May 2026
Reply from AUTODOC - Ireland
Hello Weafer Tony!
Thank you very much for your feedback and wonderful rating. We will continue to work only for 5 stars!
Best regards,
AUTODOC Team
Poor return service
Poor return service. Autodoc sent the wrong items. Return process is poor and does not take the customer service into consideration. I wouldn't use Autodoc again. I would not want to go through the hassle again to return items.
27 April 2026
Unprompted review
Reply from AUTODOC - Ireland
Hello Stephen!
Thank you for your feedback, and we’re truly sorry to hear about your experience. Receiving incorrect items and then facing a difficult return process is understandably frustrating, and we sincerely apologize for the inconvenience caused.
This is not the level of customer service we aim to provide, and we regret that the process left you feeling disappointed.
Please contact us at trust@auto-doc.ie with your order details so we can review your case further and see how we can assist you in resolving this matter properly.
Thank you for bringing this to our attention.
Best regards,
AUTODOC Team
All good fast delivery 🚚
6 May 2026
Reply from AUTODOC - Ireland
Hello Nikolas!
Thank you for taking the time to leave a review of our company⭐.
We are looking forward to seeing you in our online store.
Best regards, AUTODOC Team
The whole process
6 May 2026
Reply from AUTODOC - Ireland
Hello!
Thank you very much for your time and appreciation🏆.
Best regards, AUTODOC Team🚗💨
Great service low prices fast delelvier…
Great service low prices fast delelvier will buy again thank you
5 May 2026
Reply from AUTODOC - Ireland
Hello Kieran!
Thank you for your feedback. We are very happy to know that we were able to surprise and please you✨!
Best regards, AUTODOC Team🚗
Very good service
5 May 2026
Reply from AUTODOC - Ireland
Hello Thomas!
Thank you very much for your kind words🌟.
We will continue to delight you with high-quality service.
Best regards,
AUTODOC Team🚗💨
Quality parts delivered fast
4 May 2026
Reply from AUTODOC - Ireland
Hi Edward Rice!
This positive review is a real joy for the whole team🧡. Thanks for noting our work!
We'll strive for even greater heights in service.
Come by more often!
Warmly, AUTODOC Team🚗💨
Fantastic prices and a very nice easy…
Fantastic prices and a very nice easy app to use with great deals with quality stock and fast service and delivery
4 May 2026
Reply from AUTODOC - Ireland
Hello Mark 🕊️!
Thank you for your positive feedback!
Best regards, AUTODOC Team🔧✨
Reply from AUTODOC - Ireland
Hello. Thank you for your review and for choosing us🧡! Best regards, AUTODOC Team🚗
Autodoc
Great prices and range of parts, also the choice of brands and reviews of parts.
30 April 2026
Reply from AUTODOC - Ireland
Hello Alan!
Thank you for your kind words and appreciation of the quality of our work🧡.
Your feedback - is the best reward for us.
We are looking forward to seeing you in our online store.
Best regards,
AUTODOC Team🔧🧰
Excellent Service
Once i had confirmed the OEM part numbers it was easy to confirm compatibility using Auto Doc. Wide variety or options and excellent service and support.
29 April 2026
Reply from AUTODOC - Ireland
Hello Michael!
Thank you for your kind feedback and for taking the time to share your experience with us. ✨We’re delighted to hear that you enjoyed working with us and that you’re satisfied with our service.
Wishing you safe and happy travels on the road!
Best regards,
AUTODOC Team🔧
Excellent service
29 April 2026
Reply from AUTODOC - Ireland
Hello!
Thank you very much for your kind words🌟.
We will continue to delight you with high-quality service.
Best regards, AUTODOC Team🚗💨
Reply from AUTODOC - Ireland
Hello Uwe !😊
We are very pleased to receive positive feedback from our customers!
Good luck on any road.
Best regards,
AUTODOC Team🛠️
Autodoc have good prices once you spend…
Autodoc have good prices once you spend €150 free delivery it's great 👍. Good quality parts 👍.
29 April 2026
Reply from AUTODOC - Ireland
Hello Mariusz Ludewig!😊
We are very pleased to receive positive feedback from our customers!
Good luck on any road.
Best regards,
AUTODOC Team🛠️
Reply from AUTODOC - Ireland
Hello!⭐
We want to thank you for your time and positive feedback!
Best regards,
AUTODOC Team🚙
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.