Aussie Renovations Reviews 

50
•
TrustScore 1.5 out of 5

1.4

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Rated 1 out of 5 stars

Would definitely not recommend. Spray gun does not work properly. Intermittent paint spray. Have tried everything. Sent emails to 3 different addresses re returning it and eventually received a re... See more

Company replied

Rated 1 out of 5 stars

Oh my god these people are terrible, I bought a spray gun that didn’t work from brand new, I told them and they wanted proof with videos, so much for the no questions asked 100 percent money back guar... See more

Company replied

Rated 3 out of 5 stars

Okay - giving credit where credit is due.... Aussie Renovations refunded my purchase price for the Spray Gun a week after I'd posted the Trust Pilot 1 Star review - I doubt my review had anything to d... See more

Company replied

Rated 1 out of 5 stars

Another person taken for a ride by this mob- if you’ve read these reviews before buying…well done! Cheap sprayer, have to strip paint before using but the worst part is the batteries last about 3 minu... See more

Company replied


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1.4

Bad

TrustScore 1.5 out of 5

50 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.4

All reviews

(50)

3 reviews in the last 12 months

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Rated 3 out of 5 stars

my initial review update

Okay - giving credit where credit is due.... Aussie Renovations refunded my purchase price for the Spray Gun a week after I'd posted the Trust Pilot 1 Star review - I doubt my review had anything to do with the refund....but Kudo's AR they came through / and havent asked me ( yet ) to return the goods - so a 5 Star refund experience / a 1 Star Product = a 3 Star Average -

28 June 2024
Unprompted review
Aussie Renovations logo

Reply from Aussie Renovations

Hi Harassed,

Thank you so much for updating your review and for your fair and balanced feedback. We’re really pleased to hear that your refund experience was smooth and that we were able to resolve your concern in the end.

We’re sorry again that the product didn’t meet your expectations, and we appreciate your honesty in sharing both the positives and the areas where we can improve. Your input is valuable and helps us continue to work on improving both product quality and customer experience.

If you need any further assistance down the track, please don’t hesitate to reach out—we’re always here to help.

Warm regards,
The Aussie Renovations Team

Rated 1 out of 5 stars

Avoid buying!!!!

Another person taken for a ride by this mob- if you’ve read these reviews before buying…well done! Cheap sprayer, have to strip paint before using but the worst part is the batteries last about 3 minutes. Save your money or buy from somewhere like Bunnings!

25 May 2024
Unprompted review
Aussie Renovations logo

Reply from Aussie Renovations

Hi Jamie,

Thank you for your feedback, and we’re very sorry to hear that your experience with the sprayer didn’t meet your expectations. We understand how frustrating it can be when a product doesn’t perform as expected, particularly regarding battery life and ease of use.

We take product quality seriously and are continuously working with our suppliers to improve both performance and durability based on customer feedback like yours.

If you haven’t already contacted us, please reach out at support@aussie-renovations.com with your order details. We’d like to look into your case and offer a resolution, whether that’s troubleshooting, a replacement, or a refund in line with our policy.

We appreciate you taking the time to share your experience—it helps us improve and ensures we’re delivering the best service possible.

Warm regards,
The Aussie Renovations Team

Rated 1 out of 5 stars

Scam Australian site

Scam Australian site! My gun arrived faulty and was refused over 18 times asking for a refund. YOU NEED TO LODGE A COMPLAINT THROUGH ACCC AND QLD CONSUMER SITE. TELL AUSSIE RENOVATION THAT YOU HAVE DONE THIS AND THEY SHOULD COME TO THE PARTY. QLD COMPLAINTS ONE, THEY WILL HELP YOU and make a record against this scam company. If they get enough complaints they will shut them down. Don’t stop hassling them. They are hoping you give up in the end. Fight for your money back! All the help details are on my FB Aussie renovation mock site to help others.

5 January 2024
Unprompted review
Aussie Renovations logo

Reply from Aussie Renovations

Hi SuperFity,

We’re very sorry to hear about your experience and understand your frustration. Please be assured that we take Australian Consumer Law and customer satisfaction extremely seriously. We are a legitimate Australian business, and it’s never our intention for any customer to feel the way you do.

We want to resolve this issue properly and fairly. If your item is faulty, you are entitled to a remedy under consumer law, and we are here to assist. If you could please contact us directly at support@aussie-renovations.com with your order details and any supporting information, we will prioritise a thorough review of your case by a senior team member.

We appreciate all feedback—positive or negative—as it helps us improve both our products and service. We hope to have the chance to resolve this with you and restore your confidence in us.

Warm regards,
The Aussie Renovations Team

Rated 1 out of 5 stars

Paint Spray gun fail

Bought the spray gun, useless. Need to return it. Terrible splatter even when paint watered down.
Battery last minutes only.
This isn't a spray gun, it's a joke.
Will now try to contact the seller for refund.

17 April 2024
Unprompted review
Aussie Renovations logo

Reply from Aussie Renovations

Hi Amanda,

We’re really sorry to hear that the sprayer didn’t meet your expectations and that you’ve had these issues with both performance and battery life. That’s definitely not the experience we want for our customers.

We’d like to resolve this for you as quickly as possible. Please reach out to us at support@aussie-renovations.com with your order details, and we’ll review your case as a priority to arrange a return or refund in line with our policy.

Thank you for sharing your feedback—it’s important to us, and we’ll be passing your comments to our product team to help improve future batches.

Warm regards,
The Aussie Renovations Team

Rated 1 out of 5 stars

Bought this paint sprayer with…

Bought this paint sprayer with ambitious hopes. However batteries only lasted 3 and10 minutes, if that after full charge. Write to them have had no reply. Paid over $100 Aussie and are really only paying for sprayer as batteries do not charge. Went and bought cheap corded ozito for $50 and got job done. RIDICULOUS. You should stand by the product you sell!!!!

2 April 2024
Unprompted review
Aussie Renovations logo

Reply from Aussie Renovations

Hi Minambo,

Thank you for your honest feedback, and we’re really sorry to hear about your experience with the sprayer and the trouble you've had getting a reply—that’s definitely not the level of service we aim to provide.

Battery performance issues are something we take very seriously, and your experience certainly sounds below the standard we expect. We’d love the chance to make this right for you, whether that’s a replacement, troubleshooting support, or another suitable resolution.

Could you please contact us again at support@aussie-renovations.com with your order details? We’ll prioritise your case immediately to ensure it’s resolved quickly.

We really appreciate your feedback—it helps us improve both our product quality and customer service—and we’d like to restore your confidence in shopping with us.

Warm regards,
The Aussie Renovations Team

Rated 1 out of 5 stars

Cordless spray gun

Oh my god these people are terrible, I bought a spray gun that didn’t work from brand new, I told them and they wanted proof with videos, so much for the no questions asked 100 percent money back guarantee, it’s blue and looks and feels like a toy, total rubbish this business should be closed , scammers !!! beware of there products on marketplace

16 March 2024
Unprompted review
Aussie Renovations logo

Reply from Aussie Renovations

Hi Johnny,

We’re really sorry to hear you’re disappointed with your purchase and the experience you’ve had. We completely understand your frustration and appreciate you bringing this to our attention.

Our aim is always to ensure that every customer is satisfied, and we are committed to honouring our money-back guarantee. To process refunds or replacements smoothly, we typically ask for photos or videos of the issue—this helps us not only confirm the fault but also improve product quality moving forward. We regret if this felt inconvenient or unclear in your case.

We’d love the opportunity to make this right. Please contact us at support@aussie-renovations.com with your order details, and we’ll escalate your case to a senior team member for immediate review and resolution.

Your feedback is valuable to us, and we are always working to improve both our products and service. Thank you again for bringing this to light.

Warm regards,
The Aussie Renovations Team

Rated 1 out of 5 stars

Don't bother buying anything from these…s

Don't bother buying anything from these guys they are fake and scammers.

If you order this product you will receive it via AusPost see Union Lucky Returns as the seller and when you google it up you will see they listed this seller as Scammer.

They say it is a great product but when you receive the product it won't work and it doesn't have any brand it is all chinese fake product, if you use PayPal, PayPal will ask you provide documents from 3rd party as proof to validate the product is not working so you will end up spending more for useless product, all reviews on the website it fake.

I asked for refund and seller provided NSW address and there is nothing on google maps. On sellers website it will say Queensland.

14 March 2024
Unprompted review
Aussie Renovations logo

Reply from Aussie Renovations

Hi Jerome,

We’re very sorry to hear about your experience and truly regret the frustration this has caused. Please know that we are a legitimate Australian business, and we take customer feedback and product quality extremely seriously.

We understand your concerns regarding shipping labels and our warehouse partners. To clarify: we do work with several fulfilment centres across Australia (including NSW) to ensure fast delivery, which is why you may see different sender names or locations. However, this does not affect your rights under Australian Consumer Law, and we stand by our products and our obligations to you.

We’d like to resolve this issue properly. If your product is faulty, we are happy to assist with a return or refund according to consumer guarantees. Could you please contact us at support@aussie-renovations.com with your order details and any supporting information (e.g., photos or videos of the issue)? Our senior team will review it as a priority.

We also encourage any customer with concerns to reach out directly, as we’re committed to finding fair and fast solutions.

Thank you for bringing this to our attention—we appreciate the opportunity to improve.

Warm regards,
The Aussie Renovations Team

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