Would definitely not recommend. Spray gun does not work properly. Intermittent paint spray. Have tried everything. Sent emails to 3 different addresses re returning it and eventually received a re... See more
Company replied
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See what reviewers are saying
Oh my god these people are terrible, I bought a spray gun that didn’t work from brand new, I told them and they wanted proof with videos, so much for the no questions asked 100 percent money back guar... See more
Company replied
Okay - giving credit where credit is due.... Aussie Renovations refunded my purchase price for the Spray Gun a week after I'd posted the Trust Pilot 1 Star review - I doubt my review had anything to d... See more
Company replied
Another person taken for a ride by this mob- if you’ve read these reviews before buying…well done! Cheap sprayer, have to strip paint before using but the worst part is the batteries last about 3 minu... See more
Company replied
1.4
Bad
50 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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People also looked at
Don't buy from this company claiming to…
Don't buy from this company claiming to be Aussie owned, because it is not when it comes from overseas. I am still waiting 2weeks later and the delivery notice is still under half way of it journey. I buy from Temu and my order comes quicker.
26 May 2026
Unprompted review
DO NOT WASTE YOUR TIME OR MONEY
DO NOT WASTE YOUR TIME OR MONEY.
I purchased a cordless paint sprayer in October 2025 and it didn’t work as expected. The battery took hours to charge and then only lasted a few minutes of use, making the product essentially unusable.
I attempted to contact the business multiple times to discuss the issue and seek a resolution but have had significant difficulty getting any response or assistance.
After numerous attempts to resolve the issue directly, I lodged a complaint with the Queensland Office of Fair Trading and they have not responded to either myself or Fair Trading.
As a result, I will now be proceeding with an application through QCAT to recover the purchase amount.
If anyone has successfully resolved an issue with this business or received a refund, I would be interested to hear how you managed to do so.
29 October 2025
Unprompted review
I wanted to go with PayPal with this…
I wanted to go with PayPal with this payment but they took it straight away from my card now I emailed them straight away to ask them to refund my money and don’t send product as I have done this before and the company has helped now I emailed them 6 times asking this they finally answered me just asking what was the problem can we help I was very frustrated as they didn’t read the email so I sent them every email that I sent them then 2 days later they ask me to review how our customer service helped me this company is ridiculous then 3days later they still sent product and it is rubbish do not buy from this company there spray painter is flimsy and I was supposed to get two chargers which run out of charge by 10in very poor customer service and product
22 October 2025
Unprompted review
Scammers
Scammers, scammers all the way, giving me the run around with a sprayer that never worked.
Have requested a refund, but they keep insisting I return the sprayer to their return centre (a luxury apartment on Surfers Paradise.) I told then that I will not be returning until they send me a return postage label or guarantee that they will pay for the postage in addition to my refund. Keep ignoring the question.
Have also asked what the “less admin and handling fees” charges are – no response on this either
Have also requested a receipted invoice with their ABN from No More Bark, the name on my credit card transaction so I can attach to the return– this too has received no response.
Have checked Aussie Renovations, No More Bark and Pure Pantry another company name on the footer of one of the many emails I’ve received on this issue and none of these companies have an ABN. This also being ignored.
If I could give them a negative star review I would. My advice, do not buy anything from them or ANY of their so called partnered companies.
12 September 2025
Unprompted review
Be cautious - rather order from a reputable organisation
I have been trying to follow up my order with no response at all from anyone for days. I paid for express postage and have reached out to AUS post for them to say that the tracking details I have been provided do not match the delivery address and details on my package currently sitting at a post office in a different state. Still no resolve to this and it’s been nearly a month. Be very cautious before paying for anything from this ‘business’
12 September 2025
Unprompted review
The spray gun works ok if you get the…
The spray gun works ok if you get the paint at the right mixture, don’t go by the instructions the paint has to be thin to make the gun work.
My biggest problem is that the batteries take about an hour to charge and last about 1/2 hour. Need a better battery and charger.
21 June 2025
Unprompted review
Reply from Aussie Renovations
Hi Errol,
Thank you for taking the time to share your experience and provide helpful details about using the sprayer. We’re glad to hear it’s working for you when the paint is thinned correctly, though we appreciate you pointing out that the instructions could be clearer—we’ll definitely pass this feedback along to our product team.
We also understand your concerns about the battery life and charging time. We’re continually working to improve our equipment, and feedback like yours is invaluable in helping us make future upgrades.
If you’d like, please feel free to reach out to us at support@aussie-renovations.com, and we’d be happy to look into whether there are any tips or options to help you get more runtime from the battery or explore alternatives.
Thanks again for your honest review—we really appreciate you sharing both the positives and areas for improvement.
Best regards,
James
Customer Support Team
Extremely poor
Extremely poor customer service. No reply after several days and simple requests now want to return but they will no answer looks like a scam selling crap product. Got your money no further service
6 June 2025
Unprompted review
Reply from Aussie Renovations
Hi Krys,
I’m very sorry to hear about your experience and completely understand how disappointing this has been. We never want any of our customers to feel ignored or undervalued, and your feedback is taken very seriously.
Please accept our sincere apologies for the delay in responding to your messages and for any frustration this has caused. We strive to offer prompt assistance, and it’s clear we fell short here.
We’d like to resolve this for you as quickly as possible. If you could email us at support@aussie-renovations.com with your order details and reference “Trustpilot Review,” we’ll personally prioritise your return and ensure a prompt resolution.
Thank you for bringing this to our attention—we genuinely appreciate the chance to make things right.
Kind regards,
James
Customer Support Team
Not a trustworthy company
The paint sprayer was not a success. I wanted to spray a picket fence. The battery lasted for 9 pickets then took over an hour to charge. Advertising to make the job easier and quicker it definitely wasn't.
I returned the product per satisfaction guarantee in march had a few email replies advising matter had been escalated to their internal team to process the requested refund.that was 19th march still no refund. Have since emailed again with no reply.
I will not purchase anything else from this company. So much for a Support team.
19 March 2025
Unprompted review
Reply from Aussie Renovations
Hi Jenny,
Thank you for sharing your experience, and I’m truly sorry to hear that the paint sprayer did not meet your expectations and that your refund process has taken much longer than it should. This is certainly not the level of service we strive for.
I completely understand how frustrating it must have been to deal with delays and lack of communication on top of a product issue. Please know your feedback has been escalated directly to our management team so we can resolve this as quickly as possible.
Could you please email us at support@aussie-renovations.com with your order number and reference “Trustpilot Review” so we can prioritise your case and ensure your refund is processed immediately?
Again, I sincerely apologise for the inconvenience caused. We appreciate you bringing this to our attention and giving us the opportunity to make things right.
Kind regards,
James
Customer Support Team
Inferior
Inferior, cheap product which does not spray well and does not last. Used it a couple of times , within a few months stopped working.
12 September 2024
Unprompted review
Reply from Aussie Renovations
Hi Oscar,
We’re very sorry to hear that your experience with the sprayer was disappointing, particularly regarding both its performance and durability. We understand how frustrating it is when a product doesn’t last as expected.
Please reach out to us at support@aussie-renovations.com with your order details if you haven’t already—we’d like to review your case and work toward a fair resolution.
Thank you for your feedback—it’s important and helps us improve.
Warm regards,
The Aussie Renovations Team
Purchased this a few months ago…
Purchased this a few months ago with the hope of spaying the outside of my house over the Easter period. The batteries only last around 10mins but take hours to charge. The seat is sporadic and I have had to roller it to get an even finish. It is cheap for a reason 😫
20 April 2025
Unprompted review
Reply from Aussie Renovations
Hi There,
Thank you for sharing your experience with us. We’re sorry to hear that the sprayer didn’t meet your expectations, especially with the battery life and spray consistency during your house project. We understand how frustrating it is when extra effort is needed to achieve the finish you want.
If you’d like us to review your case and explore possible solutions, please reach out to us at support@aussie-renovations.com with your order details. We appreciate your honest feedback—it helps us improve both our products and service.
Warm regards,
The Aussie Renovations Team
Poor quality
Poor quality. Paint splatters no matter the setting or adjustment. Battery kept cutting out although fully charged. Waste of money. Don’t recommend
2 March 2025
Unprompted review
Reply from Aussie Renovations
Hi Bronwyn,
We’re very sorry to hear that your experience with the sprayer was disappointing, particularly regarding the splattering and battery issues. We understand how frustrating it is when a product doesn’t perform as expected, and we sincerely regret the inconvenience this caused.
If you haven’t already, please reach out to us at support@aussie-renovations.com with your order details so we can review your case and work toward a fair resolution.
Thank you for your feedback—it’s important to us as we continue to improve.
Warm regards,
The Aussie Renovations Team
Bloody useless
hate that I bought something that is so bad! Useless instructions, no troubleshooting and as effective as an eighty year old man with a prostate problem taking a piss against a wall
28 February 2025
Unprompted review
Reply from Aussie Renovations
Hi Anna,
We’re very sorry to hear that you were disappointed with your purchase and that both the product performance and instructions fell short of your expectations. We completely understand your frustration and regret that your experience has been so negative.
Please reach out to us at support@aussie-renovations.com with your order details if you haven’t already—we’d like to review your case and work toward a fair resolution.
Thank you for your honest feedback—it’s valuable in helping us improve both our products and customer support materials.
Warm regards,
The Aussie Renovations Team
when I dispute with them defective…
when I dispute with them defective items you can read what they are sending me back. Do not purchase anything from Aussie renovators
JG Trading
13 February 2025 at 11:09:55 PM AEDT
We understand your concern regarding the faulty paint sprayer you received. Our records show that your order, placed on January 25, 2025, included the "Aussie Renovations™ Cordless Paint Sprayer." We take product quality seriously and appreciate you sharing your experience. However, we encourage our customers to refer to the product description provided during the purchase process, which outlines the features and expected performance of the sprayer. Regarding your request for a full refund, we must refer you to our Terms & Conditions. According to our policies, we are unable to offer refunds for items that are claimed to be defective after the purchase has been completed. If you have photographic evidence of the issue, we would be happy to review it. Please feel free to contact our support team at support @ aussie-renovations.com for further assistance. Thank you for your understanding.
I have sent them photographs and everything sit there asking photograph and when you purchase something online how you can see the product in that time it’s faulty or not. Once you receive then you will come to know what the hell is the problem with that thing. do not trust Aussie renovators
13 February 2025
Unprompted review
Reply from Aussie Renovations
Hi Faiz,
We’re very sorry to hear about your continued frustration and sincerely apologize that your experience has not met expectations. We completely understand how difficult and disappointing it is when a product doesn’t perform as expected and when resolution feels slow or repetitive.
To clarify, we ask for photographic or video evidence to properly assess product faults and to ensure fair and transparent outcomes for all customers. That said, if you have already provided this, we absolutely want to make sure your case is reviewed thoroughly.
Please reach out again at support@aussie-renovations.com with your previous email thread or case number so we can escalate your issue to a senior team member for prompt resolution.
Thank you for your feedback—it helps us improve our processes.
Warm regards,
The Aussie Renovations Team
Battery only lasts 10 minutes max
Battery only lasts 10 minutes max. Contacted them but they can't find my details anywhere. Total scammers. NEVER purchase from them.
9 January 2025
Unprompted review
Reply from Aussie Renovations
Hi Tracy,
We’re very sorry to hear about your experience and understand your frustration regarding both the battery performance and the difficulty with locating your order details. We want to assure you that we are a legitimate business and are committed to resolving any genuine issues fairly.
Please reach out to us again at support@aussie-renovations.com with as much information as possible (such as your order number, email address used for the purchase, or any receipts) so we can re-check our records and assist you promptly.
Thank you for your feedback—we take it seriously as we work to improve.
Warm regards,
The Aussie Renovations Team
Not product performance that was promoted
Set up and followed instructions to the letter. Then cleaned out and did all trouble shooting suggested.
A waste of time and money.
I wouldn't suggest buying this product.
1 January 2025
Unprompted review
Reply from Aussie Renovations
Hi Lea,
We’re very sorry to hear that the sprayer didn’t meet your expectations despite following all setup and troubleshooting steps. We understand how frustrating it is when a product doesn’t perform as hoped, and we appreciate you taking the time to share your experience.
If you haven’t already, please contact us at support@aussie-renovations.com with your order details—we’d like the opportunity to review your case and work toward a fair resolution.
Thank you again for your feedback—it’s important for helping us improve.
Warm regards,
The Aussie Renovations Team
Don't trust the fake reviews
Spent the better part of a day trying different thinning of paints in between charging the pitifully small batteries that take an ETERNITY to charge. Tried everything in the manual, tried taking it apart and cleaning out several times.
After reading many of these reviews, realized it was nothing wrong with what I was doing; it's just a garbage product that is a waste of money and I wish diarrhea to everyone who runs the company
29 December 2024
Unprompted review
Reply from Aussie Renovations
Hi Paul,
We’re very sorry to hear about your frustrating experience with the sprayer and that despite your best efforts following the manual and troubleshooting, it didn’t meet your expectations. We understand how disappointing this must have been, especially after investing your time and effort into trying to make it work.
Please contact us at support@aussie-renovations.com with your order details if you haven’t already—we’d like to review your case and work toward a fair resolution. Your feedback is appreciated and helps us improve both our products and service.
Warm regards,
The Aussie Renovations Team
Didn’t work for us and no refund received
Didn’t work for us. Sent it back and never got a refund . They emailed to confirm it was received but then never refunded me. This was 20 Nov. They do not answer my emails anymore either.
27 November 2024
Unprompted review
Reply from Aussie Renovations
Hi Juanita,
We’re very sorry to hear about your experience, especially regarding the refund delay and the lack of follow-up. This is not the level of service we aim to provide, and we sincerely apologize for the frustration and inconvenience caused.
Please email us again at support@aussie-renovations.com with your order details and reference your previous communications so we can urgently review your case and ensure your refund is processed without further delay.
Thank you for bringing this to our attention—we’re committed to resolving it promptly.
Warm regards,
The Aussie Renovations Team
I could spit paint out of my mouth…
I could spit paint out of my mouth beter then this gun puts it out, back to painting by hand, brush does way better job and uses less paint
13 December 2024
Unprompted review
Reply from Aussie Renovations
Hi Brett,
We’re very sorry to hear that the sprayer didn’t meet your expectations and that you found traditional painting methods worked better in your case. We understand how disappointing it is when a product doesn’t perform as hoped, especially on important projects.
Please feel free to contact us at support@aussie-renovations.com with your order details—we’d be happy to review your case and discuss a possible resolution.
Thank you for your honest feedback—it helps us work toward improving both our products and service.
Warm regards,
The Aussie Renovations Team
The thing is totally useless
The thing is totally useless. Hardly any paint comes out of it and it splatters what little comes out. Definitely not like the video advertising it. It would take you a month of Sundays to do a garage door
22 November 2024
Unprompted review
Reply from Aussie Renovations
Hi Michael,
We’re really sorry to hear about your disappointing experience with the sprayer. We understand how frustrating it is when a product doesn’t perform as expected, especially after seeing promotional material that set different expectations.
Please reach out to us at support@aussie-renovations.com with your order details so we can review your case and work toward a resolution, whether that’s troubleshooting assistance, a replacement, or a refund in line with our policy.
Thank you for sharing your feedback—it’s important to us and helps guide improvements.
Warm regards,
The Aussie Renovations Team
Doesnt work
Doesnt work. Bought to support local Aussies brand, but it splatters and doesnt do a real paint job, battery died in like 10 mins. Dont buy this
1 December 2024
Unprompted review
Reply from Aussie Renovations
Hi Aaqib,
We’re very sorry to hear that the sprayer didn’t meet your expectations, especially after your kind intention to support a local business. We understand how frustrating it is to deal with splattering and short battery life, and we truly regret the inconvenience this caused.
We’d like the opportunity to make this right—please reach out to us at support@aussie-renovations.com with your order details so we can review your case and work toward a resolution.
Thank you for your feedback—it helps us improve our products and service.
Warm regards,
The Aussie Renovations Team
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