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2.8
3 reviews
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Absolutely disgusting company and customer service.
Purchased a dress and when it arrived it was nothing like the product description.
I emailed and requested a refund only to be offered a 10% refund and the reason was because they didn't want me to have to pay the £30 returns fee.
This company has no interest in its customers, only keeping people's hard earned money. Please stay away from them at all costs.
DO NOT BUY! Evening dress ordered for my low-key wedding. Arrived over 3 weeks later with no tracking. Completely the wrong dress and tiny!! After emailing pictures on request (speedy email response and apologetic) my options were 30% off next purchase or return to them for full refund approximate cost £30 - dress cost £34.95.
Stay away from this site....
I ordered a shirt which was supposed to be Linen, but I very much doubt it is. The shirt arrived and the sizes were completely wrong however on the website it both a 30 day return policy without the need for giving a reason
When I try to return it, they offered me a 30% voucher which I refused. Then they asked me the reason so I refuse to give them a reason as per their return policy when they eventually accepted my return they said I had to pay for the return postage which was £30 and the item cost £34.95. Absolute scam do not touch this company.
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