AURA The Label Reviews 175

TrustScore 2 out of 5

2.1

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Rated 1 out of 5 stars

If this is the same company Aura Clothing (Aura Clothing London). I ordered off their website a North Face coat with a picture showing a hood and asked for a size XS. I waited a while to rec... See more

Rated 1 out of 5 stars

Jacket very low quality and ill fitting. Refused to refund giving various excuses. Website states “easy returns” an” no ask returns”. Beware, this is not the case!They ended up offering 40% discount o... See more

Rated 1 out of 5 stars

The only thing this company has going for itself is it’s marketing. The quality is awful, the prices are absurd, they don’t give full money back, their sizing seems way off, and they delete constr... See more

Rated 5 out of 5 stars

One of my favorite outfits (dare I say, of all time?!) is Aura the Label's Luna skirt set in Burnt Rose. The linen is lovely and the salmon color perfection. I own several more pieces and each is un... See more

Company details

  1. Clothing Store

Written by the company

Welcome to the world of Aura 🤍 Handmade in Bali, always ethical 🙏🏼 A world of bohemian luxury, where we fashion a unique effortless elegance that is classic, timeless, and made affordable for everyone.


Contact info

2.1

Poor

TrustScore 2 out of 5

175 reviews

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No history of asking for reviews

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Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

The clothes are beautiful but…,,

The clothes are beautiful but meant for taller and bigger people. It is extremely difficult to find something for someone who is 5 ‘1” tall and 108 pounds ! If you are tall & thin you’re in luck!

18 March 2024
Unprompted review
Rated 5 out of 5 stars

Love the dresses from AURA!

I have purchased 2 dresses from AURA and love them both. They are so comfortable, easy to travel with, and don't wrinkle much. I love the style and fabric design, too. I'd recommend their dresses for any occasion!

1 May 2024
Unprompted review
AURA The Label logo

Reply from AURA The Label

this makes us super happy, thank you jessie xx

Rated 5 out of 5 stars

AMAZING DRESSES

Ease of order and quick arrival. Dresses especially are so true to size and are my wardrobe staples!!

26 April 2023
Unprompted review
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Reply from AURA The Label

so glad you love them, thank you for sharing xx

Rated 5 out of 5 stars

Great Dresses!

I received my order from Aura and the dress was as beautiful and high quality as I expected from the description! I love how flowy the Aura’s garments are and they always have a fast and free shipping with most of their orders! I can’t stop buying!

15 August 2023
Unprompted review
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Reply from AURA The Label

thank you anna! we appreciate you xx

Rated 5 out of 5 stars

Unique comfy designs

I just adore how comfy, flowing, beautiful and unique Aura clothing is. Especially post 40...these are a must have for everyday wear!

8 September 2023
Unprompted review
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Reply from AURA The Label

we agree! we live in ours too, thank you for taking the time to leave this review, means alot!

Rated 5 out of 5 stars

The dress was perfect

The dress was perfect! Exactly as described, classy and sexy! It is unlined but the fabric is lovely linen!

23 April 2024
Unprompted review
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Reply from AURA The Label

awee thank you laurie! we loveee the linen sets xx

Rated 5 out of 5 stars

Casual chic

I bought several pieces from Aura and i love them ! They are feminine and chic, yet casual and effortless.

23 April 2024
Unprompted review
AURA The Label logo

Reply from AURA The Label

so kind, thank you! glad you love them xx

Rated 5 out of 5 stars

Everything AURA is well made

Everything AURA is well made, beautiful and fits like a dream. The fabric is high quality and drapes beautifully

23 April 2024
Unprompted review
AURA The Label logo

Reply from AURA The Label

this makes us so happy, thanks alex

Rated 4 out of 5 stars

feminine and sensual

I admire your unique style. It emanates a soulfulness that's both feminine and sensual, yet tastefully understated, avoiding any hint of vulgarity.

23 April 2024
Unprompted review
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Reply from AURA The Label

so poetic, thank you for your review xx

Rated 5 out of 5 stars

Absolutely love the material and how…

Absolutely love the material and how well every dress fits. They are flattering and stylish. Thank you for making women feel good in dresses!

10 April 2024
Unprompted review
AURA The Label logo

Reply from AURA The Label

this makes us smile - thank you chanel!

Rated 5 out of 5 stars

Effeminate, Sexy, and Ultra Comfortable

Aura The Label's clothes are effeminate, sexy, and ultra comfortable. I've purchased several items from them and have been impressed with the fit, speed of shipping, fabric and feel. They're great staples to have around for the spring and summer and I love just throwing one of the dresses on and heading out to enjoy the day!

23 April 2024
Unprompted review
AURA The Label logo

Reply from AURA The Label

im so glad you have had a lovely experience & are enjoying your pieces! xx

Rated 5 out of 5 stars

Love their clothing

Beautiful, well made clothing. Great customer service.

23 April 2024
Unprompted review
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Reply from AURA The Label

thank you!!

Rated 5 out of 5 stars

A+ all around

Great quality. Excellent customer service. Fast shipping.

23 July 2023
Unprompted review
AURA The Label logo

Reply from AURA The Label

we appreciate you, thank you <3

Rated 1 out of 5 stars

4 emails and still no response

4 emails and still no response. I can’t seem to get a phone number and I’m sitting on a large credit and I’m unable to use it. Lousy, lousy customer service.

Above was written and sent in February. Today is May 31. I guess customer service speaks for itself.

10 February 2024
Unprompted review
AURA The Label logo

Reply from AURA The Label

awe no! please email us support@aurathelabel.com and we can get this fixed for you right away xxx

Rated 5 out of 5 stars

Great quality, timely shipping

Every piece I've gotten from this company has been great quality. The prints are wonderful and the cuts are very flattering! Shipping is timely even when things need to be made to order. Would recommend, runs TTS!

4 July 2023
Unprompted review
AURA The Label logo

Reply from AURA The Label

this is such a lovely review to read, so happy! thank you xx

Rated 5 out of 5 stars

My favorite summer pieces!

I have multiple pieces from Aura and love them all! They are my most go-to summer dresses. And perfect for my summer vacations. I’ve received a couple of items that didn’t work for me but returns were easy.

13 July 2023
Unprompted review

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