Auraglow Whitening Reviews 153

The auraglow really works! After 6 months, it wouldnt charge properly, so i wrote to customer service, answered a few questions, and they are sending me a replacement immediately. Great customer care!

We had a great experience with the customer service rep. Our product wasn't working and after reaching out to Auraglow for assistance we were able to trouble shoot the device and is now working perfectly. I was super impressed with the followup response timeframe from the rep as it was either same day or next day. And the rep was very polite and helpful. We are super impressed with the service we were provided and the products we have. We highly recommend them from what we've tried so far. It's nice to have a friendly support team from the company to help within timely to help correct any issues there maybe with the product. It truly shows a company truly cares when they have helpful genuine people representing the company. We will be long time customers in the future to come. Thank you Auraglow!

Auraglow responded quickly to my inquiry and replaced my unit without hesitation.

I had bought an Auroglow and used it often It is so easy and my 'old' teeth started to brighten up. I was thrilled. I was away for awhile and when I went to use it again, I could not find my charger. I sent the company an email requesting how to buy another one - and Dale responded immediately. I totally recommend this company for a great product, awesome employees, and quick response.

Recently I needed a charging cord for my Auraglow teeth whitening device but to have it sent to me would be extremely costly as I live in Canada. I contacted the online support and was connected with Dale, where I explained predicament and by the end of that day they had a new one on the way to me. When I first received my device I filled out my warranty and sent it in, strongly recommend on anything. Dale was very helpful and even let me know when it was shipped (the following morning) and gave me a tracking #.
I can now have white teeth again. I love my Auraglow, noticeable whiter teeth within only a few uses.

I had some issues with my mouth piece charger. Their customer service was 5 star and we tried several solutions but ended up sending me a new unit. Really appreciate you taking care of me and keeping my business. Sincerely thank you!

There are two things that make Auraglow an outstanding company. The first is the quality of the product. I’ve been a customer for years and enjoyed the benefits of refinements made in their technology. The second is the outstanding customer service. Prompt and generous.

Service and response were second to none. Made having a problem seem like a stroll in the park!

Dale is such an asset to this company. He acts above and beyond any customer service employee I have ever dealt with in the past. Because of him, I would never even consider buying from anyone else.

Dale was an amazing person to chat with and receive the best of help from he was very thoughtful and pleasant to converse with, as well as knowledgeable. :)

I had been using my whitening kit for a few days when the fluorescent light would not go on. I left a message with Auraglow regarding the problem. I received a reply within 24 hours with some suggestions and it worked. I let the company know and received a follow up right away. Great product, I definitely saw a difference within a week and the customer service was outstanding.

Whitening tray stopped properly charging. Upon reaching out to customer service, Dale immediately responded, helped me troubleshoot and when the steps he advised were not successful he offered an immediate replacement. No hassle and and very satisfying interaction. Thank you Dale!!

You stand by your products and your Customer Service Depart (Dale) was was excellent (fast, thorough & personable)!

I cannot encourage you enough to purchase a Auraglow LED Whitening Kit. I'm absolutely thrilled with the results I got. It's so easy to use and I especially appreciated the pre-measured gels and the timer on the tray itself. It's also very comfortable. After just a few treatments some friends noticed a difference. I can honestly say I have a new, more confident and much whiter smile! I'm a customer for life!

My Auraglow whitening light stopped working after a few months. I reached out directly for troubleshooting help and I was greeted with courteous, helpful instructions to get started. After a short video submission to show what was not working (no charge/no light), they shipped me a replacement device at no charge. It was received in a day or two. Very pleased with my experience and for the help that Dale provided in our interaction. That type of customer service and standing behind their products is rare these days, and was super appreciated!

I had a problem with my first order but is was all taken care of right away.

Customer service is quick and helpful. And the product I got (teeth whitener light and gel) works well.

This product is easy to use and I can definitely see the results of using it daily. Included was a generous supply of the bleaching solution to last for a while. And simple instructions to follow for product care.

The rep was able to resolve my issue in regards to my Auraglow not charging.

Great product! Wonderful, courteous and knowledgeable customer service.

Best whitening product on the market, and I’ve tried several! *****