Followed directions and about 20 minutes into the treatment my roots of my teeth started throbbing and my gums felt like on fire! The top and bottom and even bottom in front of my teeth. I removed... See more
Company replied
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Followed directions and about 20 minutes into the treatment my roots of my teeth started throbbing and my gums felt like on fire! The top and bottom and even bottom in front of my teeth. I removed... See more
Company replied
So far I am happy with the whitening results from using Auraglow. My only issue is having to wear the device for 30 minutes. I'm guessing this is required in order to have a product that's safer for t... See more
Useful for getting in-between the spaces of your teeth. It has helped a bit more in comparison to just strips alone. Overall, I didn’t see much of a difference, especially once I stopped. It does... See more
Company replied
Once set up, AuraGlow is easy to use. The timer simplifies tracking application. The intense blue light makes professional grade whitening possible. The whitening gel is without strong flavor or irrit... See more
Company replied
Auraglow is an oral care brand that provides teeth whitening kits, teeth whitening pens, teeth whitening gel, toothpaste and more. Our products are effective at whitening the teeth, safe for enamel and sensitivity free.
6 Landmark Sq., 4th Floor, 06901, Stamford, United States
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This gives me SEVERE "zing" pain. Travels up my nose. VERY painful! A 10 on a 1 to 10 scale.
I do not recommend this product

Reply from Auraglow Whitening
The product worked until I needed to charge it. And the charger never worked.

Reply from Auraglow Whitening
I've used this crap for 14 days my teeth got 1/2 a shade whiter.It seemed like it stopped working.The light does not work for 30 mins.You have to charge it after every use.it shuts off sometimes during treatment.Would not recommend buyer beware.Very disappointing no clue what happened what's wrong I just think the system sucks sorry but I hate to leave reviews like this but it's getting to be BS

Reply from Auraglow Whitening
It actually works well! I have never used anything before this product so I was hesitant but the results were instant. I have used it for the last 3 days and I can definitely see a difference. I have sensitive teeth but it has not bothered me at all.
Opened the new box to see...
Half the gel has squirted out in the box.

Reply from Auraglow Whitening
I bought the Auraglow Complete Whitening Kit on Amazon. Unfortunately, it didn't bleach my teeth at all.

Reply from Auraglow Whitening
I had a very positive experience recently with Auraglow. The customer service is exceptional. Chi responded to the issue I was having with my new unit not charging quickly and professionally. I received my replacement within two days completely hassle free. Thank you Chi for restoring my faith on customer service. Well done
It works ok but not an incredible improvement in whiteness. And it doesn't hold a charge. They need to fix that issue

Reply from Auraglow Whitening
I ordered this teeth whitening product after reviewing other teeth whitening products. The reviews were very positive online so I decided to order one. Well pleased with the results of the product. Very simple to use in your own home after brushing your teeth for the last time of each day. Would definitely recommend this product to others.
Product worked once! Customer support non existent- stay away!

Reply from Auraglow Whitening
Customer service went above and beyond to make things right with my order. We discussed my issue on Monday and I received replacement by Friday. I thank you for the quick response. I also appreciate that you gave me the opportunity to try another one of your products and look forward to that experience. I will definitely purchase from Auraglow again in the future.
So I received the Auraglow Whitening Kit and was eager to try it. Unfortunately, the unit would not shut off after my first use (which did whiten my teeth a bit). I contacted the company and they immediately suggested ways to fix this issue. When that did not work, they sent me another kit - no questions asked. They were incredibly responsive and sorry that this was happening. I can't say enough good things about their customer service!
I had an issue with the mouth tray and it was resolved the same day so emailed customer service. I would highly recommend this company.
I initially had a frustrating experience with the AuraGlow battery powered LED whitening light. After some time, the device began making a loud buzzing noise, and a bit of research revealed that many other customers had experienced the same issue, clearly pointing to a potential product defect.
When I first contacted customer support, I was disappointed by their response. They informed me the product had been discontinued and only offered a 30% discount on a new kit, which didn’t feel like a fair solution for a faulty product.
However, I want to give credit where it’s due. About two months later, AuraGlow’s customer service reached out again and really turned things around. They sent me a brand new model (this one rechargeable instead of battery powered), along with a free whitening pen as a thank you for my patience. I truly appreciate the follow up and their effort to make things right.
In the end, while my experience started off on the wrong foot, I’m grateful for the resolution and the upgraded product. It’s good to see that they do care about customer satisfaction, even if it took some time. Just make sure you’re aware of warranty or support policies before purchasing.
I have recently been supported by Dale from AuraGlow. His Customer Service is outstanding, professional, responsive and so pleasant. It’s rare to receive this level of service anymore. I will continue to use AuraGlow knowing that the company cares about its customers.
Great customer service! I’ve used the whitener three days now and have noticed a difference. Looking forward to the final results!
The Auraglow product lives up to all expectations. After 12 days of regular treatments, my teeth are noticeably whiter. I would highly recommend the product to anyone looking for dramatic and rapid teeth whitening.
Prompt response to my inquiry, very helpful and concerned about the issue, and provided a satisfactory solution!
This product does cause sensitivity to your teeth. Buyers beware!!

Reply from Auraglow Whitening
Package came slightly damaged but customer service was extremely quick and got me a replacement part within 24 hours. Awesome product and company.
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