Horrible experience with return. There is no phone support. I am continuously getting the run-around, seems like on purpose. I have not written a bad review ever so please take this seriously befo... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
DO NOT BUY FROM THIS COMPANY. The screens work ok - but some of them are faulty. We have bought 4 of them and of the 4 only one works without fault. One had a faulty / glitching panel from t... See more
Avoid AURA DISPLAY at all costs. This company is fraudulent. I ordered multiple items, and one was missing from the delivered parcel. After months of excuses from their customer service (first a... See more
I began a return request on 24th June 2025 and as of 15th January 2026 I am yet to be able to return the item and receive a refund. All they say is that they are working on this as soon as possible.... See more
This company is not trustworthy
This company is not trustworthy. I placed an order, but the product does not work as described. I wanted to return it, but since then I’ve been stuck in an endless back‑and‑forth of emails.
They keep asking for different things — including photos, and then telling me to upload the photos to a link that doesn’t even work. I still haven’t received a return label or any proper way to send the product back.
Very poor customer service and shady tactics to avoid accepting returns. Avoid at all costs!
23 July 2025
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.