Audika - York 16 Goodramgate Reviews 

209
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TrustScore 5 out of 5

4.8

16 Goodramgate, YO1 7LG YORK, Yorkshire, GB

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Rated 5 out of 5 stars

It's a joy to visit Audika. From been greeted by Christine & then appt with Zoe. Who is professional & friendly , she always explains what she's doing & info 're how to look after my aids. No hesitati... See more

Rated 5 out of 5 stars

My appointment went very well I give 5 stars as I always get excellent service from Chole she explains the procedure. Very well Also Kirsty the receptionist is always welcoming and helpful

Rated 4 out of 5 stars

The hearing test was on the whole great, but I would suggest that you don’t use an American accented person as you are repeating what was being said. I found the quote for what I’m sure are state o... See more

Rated 5 out of 5 stars

First time having wax removal so didn’t know what to expect but hidden hearing and Chloe in particular was so amazing and comforting explaining everything they were doing and why which made me feel so... See more



Contact info

  • 16 Goodramgate, YO1 7LG, YORK, Yorkshire, United Kingdom

  • 01904 685500

4.8

Excellent

TrustScore 5 out of 5

209 reviews

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4.8

All reviews

(209)

6,062 reviews in the last 12 months

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Rated 5 out of 5 stars

Customer care above & beyond

I have made a series of visits to the York branch. On every occasion I received first class professional service. The staff are to be congratulated for their courtesy and responsiveness.

31 May 2022
Unprompted review
Rated 5 out of 5 stars

I recently had ear wax removal…

I recently had ear wax removal treatment at Hidden Hearing. The treatment was excellent, very safe and very gentle. I was given advice on how to look after my ears so that I do not have so many problems and I was also given a free hearing test which was very useful. Best ear treatment I have ever had.

13 May 2022
Unprompted review
Rated 5 out of 5 stars

Impeccable service

My appointment with Chloe for earwax removal was a professional and knowledgeable experience from start to finish.
Would highly recommend.

20 April 2022
Unprompted review
Rated 5 out of 5 stars

Earwax cleaning

Both ears were cleaned using suction apparatus which was painless and efficient. My hearing was then tested and I was recommended an NHS hearing test. This was done a week later and no further action was needed. I feel that a potential harm has been avoided and healthy hearing ensured. A good experience in all. The location was easy to find, though parking was remote. My wife dropped me off and picked me up as I can’t walk far. She was asked to attend the test as a familiar voice, but was actually used in the event.

17 March 2022
Rated 5 out of 5 stars

Today I went to Hidden Hearing at York…

Today I went to Hidden Hearing at York for ear wax removal. Chloe was very efficient and looked after me explaining everything that was happening. It was a quick and painless procedure. I have always had to have my ear wax removed over the years and would highly recommend Hidden Hearing and Chloe.

17 February 2022
Unprompted review
Rated 5 out of 5 stars

First class experience

Prompt service, managed to get an appointment within a week. This was better than 2 local alternatives. This was made possible by a helpful and competent Receptionist. Appointment was successful with good ongoing advice from the Practitioner.

16 February 2022
Unprompted review
Rated 5 out of 5 stars

A very pleasant experience

This was my first visit to Hidden Hearing for wax removal. I was given an appointment within 48 hours and received superb service through. Every step was explained, the process was painless and the person who carried out the procedure was friendly, professional and we had a good chat!

11 February 2022
Unprompted review
Rated 5 out of 5 stars

York branch

York branch. Extremely friendly, courteous and helpful staff, very thorough and considerate, and has made a huge difference to my hearing. Highly recommended.

2 February 2022
Unprompted review
Rated 5 out of 5 stars

I received a warning of my appointment

I received a warning of my appointment. All COVID regs were complied with. Louise carried out a full hearing test adjusted my hearing aid. She was pleasant and helpful. I have no comments to make. A very professional appointment!

7 July 2021
Rated 5 out of 5 stars

Pleasant appointment

Arrived on time. Receptionist very professional and courteous. Not kept waiting at all. Good Covid precautions. Hearing test went well and was thorough. Results explained in detail. All questions answered.

3 June 2021

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